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Hampton Inn Charleston-Southridge

2.5 out of 5.0

Recent guest reviews

They were kind enough to change our room when we were right off the elevator and just above the lobby. The strawberry cookies at night were amazing. The breakfast more than satisfied. Great for our 1 night stop over.

Front office staff was courteous room was exceptionally clean and it was close to lots of amenities.

Staff was very helpful. Excellent customer service.

It was really nice to stay here after a concert in Charleston. Safe, and convenient (close...but, yet not right downtown). The lobby and elevator were a little messy...but, the room was clean and comfortable. The breakfast was really nice. We would definitely stay here, again.

The location is great for visiting our daughter. The rooms are clean and the staff is helpful. The free breakfast is always well stocked. We have stayed here many times and have not been disappointed

The staff was really friendly and helpful. Nice pool.

Very friendly staff, helpful. Only complaint is that the heating/ air conditioning unit was noisy.

Comfortable beds and did not here the first door slam. Several others hotels we stayed in had doors slam at all hours of the night. Good breakfast.

The location was great. The staff was very friendly and helpful. Hotel was nice and clean. No complaints. Will be staying here again.

Beautiful hotel, gracious staff, 24 hour free beverage available. Computers in main lobby for guest use and walking distance to restuarant. Nice pool facilities. I would stay here again.

We were in town for a birthday party & Graduation. We visited the Grand Prix nearby for entertainment for the kids. We went to several local places to go shopping too!

Average. I did not feel like the room was the cleanest: stains on carpet, bathroom floor questionable, and cigarette burn on furniture. The hotel operator did not know how to check-in an [...] customer and had to seek assistance. They were unable to give me a receipt at checkout.

Received upgraded room due to requirement for non-smoking room. Able to walk to numerous restaurants. Good complimentary breakfast. Quiet envirounment. Friendly and helpful staff

The personnel at the counter was extremely helpful and organized. The location was perfect for restaurants and walking distance to a friendly Wal-mart. My only complaint was the cleanliness of the room. There was no attention to detail to the smell and dust, mold in shower and the smell within the linen! They neeed to get rid of the down comforter. Even though they may have replaced to linen covering the comforter, the comforter itself smells like old perfume and other scents. The pillows are the same. I thought I was about to die. Because the way the comforters are part of the bed assemble, I honestly thought someone slept in the room! It was an aweful first impression.

This was an overnighyt stay on a longer trip. Easy to find. Lots of restaurants around. Helpful staff. Clean rooms. Great breakfast!

Nice rooms and public spaces. Very quiet in room. Nice breakfast.

Accomodated our early arrival. The room was cool and clean and there were plenty of towels. When we returned from our outing, they let us know that there was free fountain soda for guests! great, no buying from vending. Our room was quiet and very dark - great for sleeping. WE WILL DEFINITELY RETURN!

Our family traveled together and, based on feedback posted by others here, I decided to reserve rooms at the Hampton Inn. We were not disappointed. The staff was attentive and friendly, the room was large, clean, and met all our needs. The bed, especially, was very comfortable. My husband likes a firmer bed and I like a softer bed so we usually don't find a bed that we both like, but we did both like this one. The free breakfast in the morning was very good, nice variety. They also have free coffee, tea and soft drinks all hours in the lobby. The location was very convenient. Right off 119, it made getting on I-64 very easy. There were plenty of dining choices available within walking distance, and if we had wanted to shop, we could have done that as well. Overall, this was a very positive experience.

Great place to getaway, but have everything you could need or want at your convenience. Our time together is limited, and this was an answer to our prayers.

I arrived thirsty--there were plenty of soft drinks and coffee to drink, but no water.I really wanted water. The hotel clerk found and gave me 2 bottles of water. The staff was very couteous and helpful. I had very few interactions beyond check-in, but I knew they'd be there if I needed them. At Hampton Inns, the coffee is superb, and always fresh. I love the fact that fresh fruit and soft drinks are always available along with the coffee. The staff makes you feel welcome-- this is my third or fourth stay at a Hampton Inn, and they always make me feel welcome.

1 Preferred Pl Charleston WV

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a leisurely stroll of Southridge Center, Hampton Inn Charleston-Southridge is within a 15-minute drive of Charleston Civic Center. This 139-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Avampato Discovery Museum and Appalachian Power Park are also within a 15-minute drive.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

The 139 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect free WiFi and wired Internet, along with TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.


Property features

Guests of Hampton Inn Charleston-Southridge have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Hampton Inn Charleston-Southridge

Everyone (1) Business (3) Couples (9) Family (7)
4

over all great

Everyone

They were kind enough to change our room when we were right off the elevator and just above the lobby. The strawberry cookies at night were amazing. The breakfast more than satisfied. Great for our 1 night stop over.

By on Jul 1, 2017

Review comment responded on Jul 6, 2017

Dear ct, We're happy to do what we can. Thank you for your comments and we love to see you again!

5

family trip

Families

Front office staff was courteous room was exceptionally clean and it was close to lots of amenities.

By on Oct 14, 2015

5

excellent service

BusinessTravelers

Staff was very helpful. Excellent customer service.

By on Sep 27, 2015

5

after-concert stay

Families

It was really nice to stay here after a concert in Charleston. Safe, and convenient (close...but, yet not right downtown). The lobby and elevator were a little messy...but, the room was clean and comfortable. The breakfast was really nice. We would definitely stay here, again.

By on Aug 6, 2015

4

visitinf family

Couples

The location is great for visiting our daughter. The rooms are clean and the staff is helpful. The free breakfast is always well stocked. We have stayed here many times and have not been disappointed

By on Feb 4, 2015

3

good stay

Families

The staff was really friendly and helpful. Nice pool.

By on Mar 22, 2014

4

business trip

BusinessTravelers

Very friendly staff, helpful. Only complaint is that the heating/ air conditioning unit was noisy.

By on Feb 22, 2012

4

restful

Families

Comfortable beds and did not here the first door slam. Several others hotels we stayed in had doors slam at all hours of the night. Good breakfast.

By on Jul 10, 2011

5

very nice hotel-great location

Families

The location was great. The staff was very friendly and helpful. Hotel was nice and clean. No complaints. Will be staying here again.

By on Feb 23, 2011

4

great hotel

Couples

Beautiful hotel, gracious staff, 24 hour free beverage available. Computers in main lobby for guest use and walking distance to restuarant. Nice pool facilities. I would stay here again.

By on Feb 17, 2011