Hotels near Cenote Azul

"This was my 3rd visit to this resort. We were met with the same amazing customer service as always and it continued throughout our stay. We noticed a few differences from previous years, and some aspects were pleasantly the same. Food: almost all really good food, as usual. The Steakville restaurant is one to avoid. A good cut of beef has proven to be hard to find at an all-inclusive resort in Mexico. The other restaurants were really good and had lots of variety. It is definitely best to make your reservations as quickly as you can upon arrival for the best dinner choices. Room: The room was quite dated but comfortable. We were told upon arrival that we were being given an upgrade (both rooms that we booked), but they were clearly the rooms we paid for so I'm not sure why that was even mentioned. Grounds: The building and grounds are kept so so clean; this property is really an amazing little gem in the jungle surrounded by lush greenery and lots of different wildlife. Overall we loved it. Still hate fighting for a beach/pool chair but that is a problem everywhere it seems. Resorts need to develop a fair system for that. We saw several towels on chairs all day and no people on them. Shoutout to the two wonderful ladies that were working in the buffet restaurant by the pool. Made us feel so special every time we arrived!"

"Room location hospitality service was excellent"

"yes"