Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
Property video
Lobby
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Premium King Room with Partial Ocean View

  • Sleeps 2

Ocean Front Premium King Room

  • Sleeps 2

Ocean Front Premium King Room with Terrace

  • Sleeps 2

Premium King Room with Garden View

  • Sleeps 2

Premium Aqua Club Ocean Front King Room

  • Sleeps 2

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.6 out of 10
Exceptional
(21 reviews)
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.8 out of 10
Exceptional
(39 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • 471 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(10 reviews)
  • 461 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(26 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.0 out of 10
Wonderful
(4 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • 641 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Honey Moon)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • 649 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honey Moon Suite

  • Sleeps 3

Tierra Suite

  • Sleeps 3

Viento Suite

  • Sleeps 3

Aqua Suite

  • Sleeps 3

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 353 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 353 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Suite (Wellness Aqua)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Wellness Aqua Suite

  • Sleeps 3

Premium Partial King Room With Ocean View

  • Sleeps 2

Premium Partial Two Double Room With Ocean View

  • Sleeps 3

Premium Two Double Room with Garden View

  • Sleeps 3

Ocean Front Premium Two Double Room

  • Sleeps 3

Premium Two Double Room with Partial Ocean View

  • Sleeps 3

Premium Aqua Club Ocean Front Two Double Room

  • Sleeps 3

Ocean Front Premium Two Double Room with Terrace

  • Sleeps 3

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About the neighborhood

Cancun

Located in Zona Hotelera, Live Aqua Cancun - Adults Only - All-Inclusive is within a 5-minute walk of La Isla Shopping Mall and within 15 minutes of other popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 371-room, 5-star property has 7 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 6 min walk - 0.4 miles
  • Marlin Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Hooters - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Taco y Tequila - ‬6 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

Adults-only beachfront property with 7 outdoor pools
Guests of Live Aqua Cancun - Adults Only - All-Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include karaoke, a gym, and a sauna.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free minibar items, furnished balconies, and espresso makers are also standard. Change of towels is available on request.
7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,564 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

Can I book all-inclusive rates at Live Aqua Cancun - Adults Only - All-Inclusive?

Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, volleyball, and bartending classes.

How much does it cost to stay at Live Aqua Cancun - Adults Only - All-Inclusive?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Live Aqua Cancun - Adults Only - All-Inclusive on Jan 11, 2026 start from $495.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Live Aqua Cancun - Adults Only - All-Inclusive?

Live Aqua Cancun - Adults Only - All-Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Live Aqua Cancun - Adults Only - All-Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Hotel Zone Beaches. You'll also find Delfines Beach and Forum Beach within a short drive.

Is parking available on site at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is a spa located at Live Aqua Cancun - Adults Only - All-Inclusive?

Feel Harmony Spa is the property's spa and services include beach massages, Swedish massages, body wraps, and hydrotherapy.

Does Live Aqua Cancun - Adults Only - All-Inclusive feature a casino?

No, Live Aqua Cancun - Adults Only - All-Inclusive doesn't have a casino.

Will I find an indoor pool at Live Aqua Cancun - Adults Only - All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 6:00 PM.

Is Live Aqua Cancun - Adults Only - All-Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 7 outdoor pools with some guestrooms featuring Champagne service.

Are there hot tubs at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Live Aqua Cancun - Adults Only - All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Live Aqua Cancun - Adults Only - All-Inclusive has 8 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Live Aqua Cancun - Adults Only - All-Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Live Aqua Cancun - Adults Only - All-Inclusive for a fee of USD 100 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Live Aqua Cancun - Adults Only - All-Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Live Aqua Cancun - Adults Only - All-Inclusive?

The closest major airport to Live Aqua Cancun - Adults Only - All-Inclusive is Cancun Intl. Airport (CUN), which is 12.4 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, every guestroom at Live Aqua Cancun - Adults Only - All-Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Live Aqua Cancun - Adults Only - All-Inclusive host weddings?

Take advantage of the wedding venue at Live Aqua Cancun - Adults Only - All-Inclusive if you plan to say "I do" during your trip.

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1380 out of 1899 reviews
Rating 8 - Good. 284 out of 1899 reviews
Rating 6 - Okay. 155 out of 1899 reviews
Rating 4 - Poor. 38 out of 1899 reviews
Rating 2 - Terrible. 42 out of 1899 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Miguel took great care of us at the pool all week.
Stayed 6 nights in Oct 2025

10/10 Excellent

RAQUEL

Stayed 4 nights in Sep 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing! The staff was being friendly and accommodating! 10/10
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience!
Stayed 4 nights in Sep 2025

8/10 Good

Madlain Butros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very nice staff food it’s okay
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is an absolute paradise. The buildings themselves are beautiful as well as the garden and pools. The staff is incredibly friendly, helpful, and fun. All of the food was outstanding, not one meal disappointed and I ate at almost every restaurant on site. I highly recommend booking a massage while you stay here. I received a deep tissue massage and it was the best I’ve ever had. I’ll definitely be coming back. Thank you to the team at Live Aqua!
Stayed 5 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and extremely friendly staff. Wish the food options were better and more clear on when and where they were serving.
Stayed 4 nights in Sep 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was fine, there just wasn't anything to do.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. He hasn’t stopped talking about his stay yet and it’s been almost a month. We will definitely be back. The food and drinks were really tasty, the staff were pleasant and friendly. Only thing I wished I knew was that the steakhouse wasn’t part of all inclusive and quiet pricey
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel to Cancun every year and have stayed at Live Aqua for the 6th time this year. We tried other resorts in the past but Live Aqua is definitely better than the others, when comparing the overall price to the quality of the food (and all the options of restaurants on property), rooms, pool area, service, beach area, etc. What stands out most is the HIGH quality of the service and friendliness! The location is great being right across the street from the mall and very close vicinity to great restaurants, in case you'd like to leave the resort. The ONLY thing that could use improvement is updating the lobby/common areas. Not "bad" by any means. In fact, I'd give everything and staff a 5+ star and the feel of the lobby/common areas a 4 star.
Great shows every Saturday.  Many other activities throughout the week.
View from our balcony
One of the best infinity pools in Cancun
This is only 1/3 of the pool area.  The pool is HUGE.
Stayed 6 nights in Sep 2025

8/10 Good

Paul Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Ketwana, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for an adult, all-inclusive, relaxing getaway. Upscale dining options and beautiful, well-kept property. The only drawback is that for the Aqua Club, cabanas should be included for all rooms - not just the suites. Otherwise, great experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Excellent staff! Luisa and Alejandra took great care of us! We made sure we were in their sections
Stayed 5 nights in Sep 2025

6/10 Okay

Mateusz

Stayed 4 nights in Aug 2025

10/10 Excellent

ROCIO, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live Aqua was incredible and we will be back. Couldn't have asked for a better time. Great food- great atmosphere- great staff- great rooms- great pools- everything was absolutely ideal!
Stayed 3 nights in Sep 2025

10/10 Excellent

Khester

Stayed 4 nights in Aug 2025

10/10 Excellent

Johanna

Stayed 6 nights in Aug 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large selection of excellent food. Quiet pool area with friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great customer service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly accommodating staff! Best service I’ve had at an all inclusive. Food was good.Room was nice with ocean view. Location was great. Walkable to the Isle mall which has everything! Much more than expected! Short taxi ride to get on a ferry to take a day trip to the beautiful Isle Mujeres. Which I fully recommend! Coco Bongo was a blast! All around great time!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025