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Le Blanc Spa Resort Adults Only Newly Perfected - All Inclusive

5.0 out of 5.0

Le Blanc Spa Resort Adults Only Newly Perfected - All Inclusive

5.0 out of 5.0

Recent guest reviews

Great staffs, service and view Best hotel in cancun

Service is amazing - from check in to our butlers to each restaurant!!! The pool and beach servers are awesome!

Because of you ( Orbitz) I didn’t get the right room.

Elegant, spacious yet dated property with GREAT service and very good food.

Wonderful, relaxing hotel. We appreciated how quiet the room was & how helpful the staff was. The 4 different restaurants had amazing food.

Wish there was a little larger drink selection (on the bar menu). The staff was amazing from arrival to being dropped off at the airport! Look forward to seeing what the renovations (starting June ‘18) look like.

Le Blanc Spa and Resort was amazing! The food was delicious, the service was fantastic, the work-out facilities and exercise classes were great and our spa experiences were wonderful! I highly recommend this resort! The beach was beautiful as well!

Service is second to none, accommodation are incredible and the food is outstanding. Wife and I went to LeBlanc for our honeymoon 11 years ago. We went back and were blown away that everything was as perfect as we remembered

Wonderful. The hotel staff did everything in their power to make sure we can get the best out of our trip.

If you want to be treated like royalty the whole time you're at a resort, LeBlanc is your place! While your there, get a massage at the best spa in Cancun!

Hotel is old but service and staff are exceptional.

Everything was amazing. Definitely book your dinner reservations asap. I tried the Asian and Italian restaurants and was not disappointed. The service was excellent.

If you asked me to make one improvement ..... I cannot...PLEASE...don't change a thing !!

Our stay at the Leblanc hotel was off the charts! Impeccable service and property. We can't say enough about it. Highly recommend everything about it. The property is stunning and has so much to offer. The beach, the pool - amazing! Food quality was excellent as well as the presentation of it. We enjoyed the activities that were provided (circus, jazz player, New Year's Eve party). The spa is stunning and well worth it. The concierge staff was very helpful in planning day trips. You will not be disappointed in any way!

The facility is showing its age but is still a beautiful hotel. The staff is above and beyond any other hotel staff.

This is the third time we stayed at this resort. All the positive things other reviewers have stated are all true: great facilities, excellent food, beautiful beach. And these were the reasons we went back. But two things tainted our stay this time. We were given $300 additional spa credit for attending the membership presentation. But when we checked out, the spa credit was not applied, and they refused to do so, the reason being that we booked the spa treatment before the presentation. But this was not clearly explained to us when we agreed to the presentation. I do believe that the natural assumption that a spa credit means spa credit for the duration of the stay. So if this were not true, it needs to be clearly stated. They eventually gave us a $150 credit, but this was not satisfactory, and I was appalled at how a resort of this stature would nickle and dime a returning customer like this. The second thing was minor: we forgot a pair of board shorts at the pool one afternoon; when we returned to retrieve them, not even 10 minutes later, they were gone, and they never showed up at lost-and-found. I was very bewildered by this, as it seemed unbelievable that someone would take them. I deem these incidents extremely unfortunate, as we loved this resort. But now I'm not sure we will return, nor do we feel comfortable recommending this resort to others. We will contest the charges and hope the resort will change its spa credit policy so that it does not appear untruthful.

I have a gluten & dairy allergy/intolerance. The head chef went out of his way many meals for me by preparing a delicious & healthy meal that I could enjoy without having to worry about my allergies. I was amazed at how eager everyone was to help me out with my food allergies and recommend dining options that I could enjoy. The staff at Le Blanc was the best we've had at any resort. The food was also the best we've had at any resort too! I would recommend this place to anyone looking for a relaxing time on vacation with great customer service!

Boulevard Kukulcan Km 10 Cancun QROO

Hotel highlights

  • Walking distance to Forum Beach and Cancun Convention Center
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Located in Zona Hotelera, Le Blanc Spa Resort Adults Only Newly Perfected - All Inclusive is a leisurely stroll from popular sights such as Forum Beach and Cancun Convention Center. This 260-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 11:30 AM. Relish the international cuisine at Blancintl- Dress code , one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 42-inch an LED TV with satellite channels. Beds are dressed in pillow menus and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include free minibar items, an iPod dock, and a coffee maker.


Property features

Guests of Le Blanc Spa Resort Adults Only Newly Perfected - All Inclusive have access to a full-service spa, 3 outdoor pools, and a fitness center. Free valet parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only hotel include a sauna, free WiFi in public areas, and a business center.

Room options

Deluxe Room, Partial Sea View

Full 2 | King 1 | Sleeps 4

Honeymoon Room, 1 King Bed, Jetted Tub, Oceanfront

King 1 | Sleeps 2

Deluxe Room, Lagoon View

Full 2 | King 1 | Sleeps 4

Deluxe Room, Jetted Tub, Resort View

Full 2 | King 1 | Sleeps 4

Guest reviews for Le Blanc Spa Resort Adults Only Newly Perfected - All Inclusive

Everyone (15) Couples (228) Business (1) Family (4) Friends (14) Other (3)
5
Partner Couples

Great staffs, service and view Best hotel in cancun

By on May 29, 2019

Review comment responded on Jun 5, 2019

Thank you so much for your kind words, all our staff is always committed to delivering the best service. we all look forward to the opportunity of hosting you once more!

5
Everyone

Service is amazing - from check in to our butlers to each restaurant!!! The pool and beach servers are awesome!

By on Apr 1, 2019

Review comment responded on Apr 3, 2019

We would like to thank you for rating us 5-star on Expedia; here at Le Blanc Spa Resort Cancun, we have a commitment to provide quality service beyond our guests’ expectations. We are happy to know you enjoyed our service, pool, beach, and restaurants. Your feedback definitely strengthens our philosophy of seeking the highest level of service excellence.

5
Everyone

By on Mar 13, 2019

Review comment responded on Apr 3, 2019

We would like to thank you for rating us 5-star on Expedia; here at Le Blanc Spa Resort Cancun, we have a commitment to provide quality service beyond our guests’ expectations. Your feedback definitely strengthens our philosophy of seeking the highest level of service excellence.

4
Everyone

By on Mar 3, 2019

Review comment responded on Apr 3, 2019

We would like to thank you for rating us 4-star on Expedia; here at Le Blanc Spa Resort Cancun, we have a commitment to provide quality service beyond our guests’ expectations. Your feedback definitely strengthens our philosophy of seeking the highest level of service excellence.

4
Everyone

Because of you ( Orbitz) I didn’t get the right room.

By on Jan 13, 2019

Review comment responded on Jan 21, 2019

Dear Nathalia, We sincerely regret to know that your experience was not as positive as expected and please be sure that our guests’ comments are of extreme importance to us.

5

5 night stay

Couples

Elegant, spacious yet dated property with GREAT service and very good food.

By , from Florida on Feb 11, 2018

Review comment responded on Feb 16, 2018

Dear Rudy, Thank you very much for you review regarding your recent stay at Le Blanc Spa Resort. I am very happy to know that we exceeded your expectations with the quality of the food and beverages offered, the great location of the resort, and the incomparable service that was provided. I apologies for your inconvenient with the timing of your room; please know that our housekeepers work very hard in order to reach every standard for you comfort. We look forward to your next visit. Sincerely, Janaí Valdez General Manager

5
Couples

Wonderful, relaxing hotel. We appreciated how quiet the room was & how helpful the staff was. The 4 different restaurants had amazing food.

By on Jan 24, 2018

Review comment responded on Jan 29, 2018

Dear Lori, I appreciate the time taken to share your recent experience at Le Blanc Spa Resort. It is of high importance for us to know that you had a serene experience, where it was all about you. One of our goals to accomplish is to make you feel that once you enter Le Blanc, you enter a completely relaxing ambiance and have nothing to worry about, as our personalized service will be always attentive to your needs in order to accomplish them. We hope to have the opportunity of hosting you again. Best Regards, Janaí Valdez General Manager

4

customer service is outstanding!!

Everyone

Wish there was a little larger drink selection (on the bar menu). The staff was amazing from arrival to being dropped off at the airport! Look forward to seeing what the renovations (starting June ‘18) look like.

By on Oct 9, 2017

Review comment responded on Oct 12, 2017

Dear Guest, Thank you very much for taking the time to share your experience with us. I am pleased to know that the service provided to you was a Five Diamond standard and the attention provided was outstanding pleasing your needs and making you feel that you were in the right place to relax! Allow me to let you know that we will take into serious consideration your feedback, as our priority is the satisfaction of our guests and it would be an honor to welcome you once again. We look forward to welcome you after our deep maintenance and create many more memorable experiences! Kind regards, Janaí Valdez General Manager

2

overpaid vacation

Everyone

By on Oct 3, 2017

5
Everyone

Le Blanc Spa and Resort was amazing! The food was delicious, the service was fantastic, the work-out facilities and exercise classes were great and our spa experiences were wonderful! I highly recommend this resort! The beach was beautiful as well!

By on Sep 27, 2017

Review comment responded on Sep 29, 2017

Dear Guest, Receive my warmest greetings from Cancun. I appreciate you review that let us know how much you enjoyed the Resort facilities as well as the food and beverages offered to you in our different restaurants and bars and the Gym and beach facilities. Our priority is to make you feel that during your stay at Le Blanc you will have nothing to worry about and it is grateful to know that we made you feel exactly like this, letting us pamper you so you may find the relaxation and comfort you needed. It would be an honor to welcome you back and create many more memorable experiences. Best regards, Janaí Valdez General Manager

Le Blanc Spa Resort Adults Only Newly Perfected - All Inclusive

Boulevard Kukulcan Km 10, Cancun, QROO 77500