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Hotel Los Cuates de Cancun

2.5 star property

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Photo gallery for Hotel Los Cuates de Cancun

Exterior
Lobby
Bed sheets
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524
  • Place, Mercado 23
    ‪13 min walk‬
  • Place, Las Palapas Park
    ‪19 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Quadruple Room Standard

  • 193 sq ft
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Bed sheets

Standard Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Mercado 23, Hotel Los Cuates de Cancun is within a mile (2 km) of Museo Iconografico de la Carrera Panamericana. This 74-room hotel welcomes guests with conveniences like free self parking and a 24-hour front desk.

What's nearby

  • Séptimo Día Adventist Church - 3 min walk - 0.2 miles
  • Mercado 23 - 13 min walk - 0.7 miles
  • Las Palapas Park - 19 min walk - 1.0 mile
  • Benito Juarez Municipal Building - 4 min drive - 1.4 miles
  • Plaza 28 - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Food Court - ‬4 min walk
  • ‪Pizzas Magnatti - ‬13 min walk
  • ‪taqueria bonampak - ‬10 min walk
  • ‪Quesadillas y Huaraches la Torcasita - ‬10 min walk

About this property

Hotel Los Cuates de Cancun

There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find 32-inch LED TVs with cable channels.

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Property amenities

Parking and transportation

  • Free secured, covered self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Los Cuates Cancun
Hotel Los Cuates
Los Cuates Cancun
Los Cuates De Cancun Cancun
Hotel Los Cuates de Cancun Hotel
Hotel Los Cuates de Cancun Cancun
Hotel Los Cuates de Cancun Hotel Cancun

Frequently asked questions

Are free cancellation options available at Hotel Los Cuates de Cancun?

Hotel Los Cuates de Cancun offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do near Hotel Los Cuates de Cancun?

This hotel is situated in Downtown Cancun within a short 13-minute walk of Mercado 23 and also 19 minutes on foot from Museo Iconografico de la Carrera Panamericana. You'll also find Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center within a short drive.

Is there parking available at Hotel Los Cuates de Cancun?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Los Cuates de Cancun have a casino at the property?

No, Hotel Los Cuates de Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Los Cuates de Cancun?

No, there is no indoor pool at this hotel.

Does Hotel Los Cuates de Cancun have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Los Cuates de Cancun have a restaurant that serves breakfast?

No, Hotel Los Cuates de Cancun doesn't have a restaurant that serves breakfast.

Does Hotel Los Cuates de Cancun allow pets to stay for free?

No, pets aren't allowed at Hotel Los Cuates de Cancun though service animals are welcome.

Does Hotel Los Cuates de Cancun have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Los Cuates de Cancun?

The closest major airport to Hotel Los Cuates de Cancun is Cancun Intl. Airport (CUN), which is 12.6 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Los Cuates de Cancun?

No, you won't find guestrooms with balconies at Hotel Los Cuates de Cancun.

Hotel Los Cuates de Cancun Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 35 out of 110 reviews
Rating 4 - Poor. 10 out of 110 reviews
Rating 2 - Terrible. 19 out of 110 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Yony

Disliked: Staff & service
No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día
Stayed 3 nights in Mar 2023
Verified

2/10 Terrible

julian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Ana

Disliked: Amenities, property conditions & facilities
Old no elevators linens beddings very old
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eviten el hotel esta mucho mejor cualquier motel de paso
Stayed 1 night in Apr 2022
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue buena la estancia
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Jorge

Liked: Staff & service, amenities
Malo el internet en el cuarto
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

santiago

Disliked: Amenities
Sólo el check on ,el personal .que estaba en ese momento .muy amable
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Silverio

Regular
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Alicia Noemi

Liked: Cleanliness
Disliked: Staff & service, amenities
Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chido

Muy buen servicio para el precio económico.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicaciom El lugar es muy centrico Instalaciones adecuadas. Personal atento
Stayed 1 night in Sep 2019
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities
Friendly, parking include, close to shopping area and other businesses.
Stayed 1 night in May 2019
Verified

8/10 Good

Elio

Liked: Cleanliness, staff & service
Good good. . .
Stayed 6 nights in Dec 2018
Verified

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stairs to my room are hard for me, twenty steps no elevatior
Stayed 6 nights in Oct 2018
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Lourdes

Viaje de trabajo

El hotel en general está bien a secas, la ubicación no me agradó
Stayed 1 night in Jul 2018
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The real Mexico

I loved my stay at the hotel, right in the middle of everything, walking distance to all the main markets. I go to Mexico to see and live the real México not the tourist version of it.
Stayed 2 nights in Mar 2018
Verified

2/10 Terrible

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Hotel not booked due the previous reason. Recepcionist very rude. Hotel located on red zone.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Falta una renovación a fondo de todo el hotel. El aire acondicionado hacia un ruido horrible, como la turbina de un avión. No lo recomiendo en absoluto
Stayed 1 night in Aug 2017
Verified

6/10 Okay

Camilla

Disliked: Property conditions & facilities, room comfort

Ok til prisen

Meget lille hotel i et område uden andre europæiske turister. Personalet taler dårligt engelsk og på væggene på værelset var der noget der virkelig ligner skimmelsvamp. Sengene var heller ikke værd at skrive hjem om. Det positive er at bussen til stranden kører lige ovre på den anden side af gaden og koster 1 dollar for at komme ud til hotel zone. Så hvis man bare skal bo billigt og ikke være så meget på værelset er dette et ok hotel
Verified

6/10 Okay

Verified traveler

muy cerca a la zona hotelera, diez minutos

Estuve de paso por ahi y resalto la cercanía a la zona hotelera, playas o cualquier punto de la ciudad, los camiones pasan a toda hora .
Verified

6/10 Okay

mario

Disliked: Room comfort

Hotel cerca de parada bus (hacia zona turística)

Este hotel esta ubicado en un lugar llamado el crucero que conecta fácilmente con la zona turística y lugares de interés, además que esta a 5 minutos de la terminal de autobuses
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Roaches, staff not friendly, old and stinky room, my reservation didn't appear on the front desk .. Only good thing was the bathroom 0/10
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay clear of this place --

Unbearable mold smell so I switched rooms, huge 2-inch cockroach crawled out of the bathroom, my fan smoked and burned and stopped due to 220 voltaje there and they would not accept the blame and the woman at the desk screamed at me even though I was very calmly talking to her. Could not sleep due to all-nighter parties accross the Street with super loud music. This is an old 1960 style hotel. Not recomended at all --