Cancun Plaza Condo Hotel

You'll be asked to pay these charges at the property:

• Cash Breakage deposit: MXN 1000 per stay
• A damage deposit of MXN 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Late check-out is available for a fee (subject to availability)
• Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: 11:00 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a private host, not a professional engaged in trade or business.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve onsite parking.
• This property accepts credit cards, debit cards, mobile payments, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.
• Noise-free rooms can't be guaranteed.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).