6/10 Okay
Liza, San Jose
Traveled with family
Jan 2, 2026
Disliked: Amenities, property conditions & facilities
Yikes..this is not the kind of place I'd vacation on and we only ended up there because the travel agent put my sister there so I reserved the same place, but I wouldn't have pick this hotel myself.
Facilities: The hotel is OLD, the rooms are extremely outdated, dingy furniture, scratched/stained mirrors, mismatched tiles, terrible/horrible paint job, very thin sheets and thin and very scratchy and greyed out towels (although the beach towels were good). The room was clean however, but they use this very strong product that you can smell a mile away.. There's no vents so after a while the room feels stuffy and you have to open a window which has no screens nor protection. The bed was comfortable though and the AC always worked and the water temperature was good.
They should have the beach cleaned up daily from all the sargassum and the trash that people leave around, it was very unsavory to walk over the dried out debris to get to the water. . We were too close to the boarding dock of a commercial ferry which made us feel a bit unsafe and produced a lot of noise and there were too many random people with easy access. There was grafitti also on some of the retaining walls at the beach.
The food: I think the intention is to showcase Mexican food, but the quality of the food was below average. We spent Christmas' Eve there and were looking forward to a nice Mexican traditional feast but by 8pm most of the food was gone and entertainment was subpar.
Liza
Stayed 5 nights in Dec 2025
