Hotel Avenida Cancun

Hotel in Cancun with a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

In-room safe, desk, soundproofing, bed sheets

Superior King | In-room safe, desk, soundproofing, bed sheets

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Parking available
Housekeeping
24/7 front desk
Air conditioning
Free WiFi

Explore the area

Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514

Place, Cancun Mall
‪3 min drive‬
Place, Plaza 28
‪3 min drive‬
Place, Plaza Las Americas
‪4 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Room options

Quadruple Room Standard

172 sq ft
Sleeps 4

Superior Double Room

Exceptional

City view
Sleeps 4
2 Double Beds

Standard Double Room

Very good

City view
Sleeps 4
2 Queen Beds

Standard Room

Exceptional

Sleeps 2
1 Queen Bed

Superior King

Sleeps 2
1 Queen Bed

Double Room Standard

172 sq ft
Sleeps 2

About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Avenida Cancun is within a mile (2 km) of sights such as Extreme Adventure and La Sagrada Familia Parish. The 57 rooms at this hotel include dining areas, refrigerators, and flat-screen TVs.

What's nearby

Las Plazas Outlet Cancun - 19 min walk - 1.0 mile
Cancun Mall - 3 min drive - 1.4 miles
Las Palapas Park - 3 min drive - 1.8 miles
Plaza 28 - 3 min drive - 1.8 miles
Plaza Las Americas - 4 min drive - 2.4 miles

Getting around

Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

‪McDonald's - ‬3 min walk
‪El Fogón del May - ‬3 min walk
‪antojitos veracruzanos - ‬1 min walk
‪Doña Yoli Quesadillas Y Carnitas - ‬2 min walk
‪Little Caesars Pizza - ‬6 min walk

About this property

Hotel Avenida Cancun

Hotel in Cancun with a 24-hour front desk

Guests of Hotel Avenida Cancun enjoy features like free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.

Flat-screen TVs come with cable channels. Dining areas, refrigerators, and hair dryers are also available.

Similar properties

Parking included
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in some public areas: Free WiFi

Family friendly

In-room refrigerator
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk

Guest services

Housekeeping (daily)

Accessibility

No elevator

1 building
3 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Refrigerator
Room service
Separate dining area

Air conditioning
Desk
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from June 28 2025 to February 28 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Check-in: 3 PM—-7:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Avenida Cancun

Avenida Cancun

Hotel Avenida Cancun Hotel

Hotel Avenida Cancun Cancun

Hotel Avenida Cancun Hotel Cancun

Frequently asked questions

Are free cancellation options available at Hotel Avenida Cancun?

Hotel Avenida Cancun provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel Avenida Cancun?

This hotel is situated in Downtown Cancun within a short 19-minute walk of Extreme Adventure. You'll also find Cancun Mall and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at Hotel Avenida Cancun?

No, there isn't parking at this hotel.

Does Hotel Avenida Cancun feature a casino?

No, Hotel Avenida Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Avenida Cancun?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Avenida Cancun?

No, this hotel doesn't have a spa tub.

Does Hotel Avenida Cancun have a restaurant with a breakfast menu?

No, Hotel Avenida Cancun doesn't have a restaurant that serves breakfast.

Will Hotel Avenida Cancun allow pets to stay for free?

No, pets aren't allowed at Hotel Avenida Cancun.

Are there connecting rooms at Hotel Avenida Cancun?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Avenida Cancun?

The closest major airport to Hotel Avenida Cancun is Cancun Intl. Airport (CUN), which is 11.5 mi away (23 minutes by car).

Can I book a room with a balcony at Hotel Avenida Cancun?

No, there aren't any guestrooms with balconies at Hotel Avenida Cancun.

Hotel Avenida Cancun Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Mohammad Shakhawat

Traveled with family

May 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffs are really amazing! The property is also well maintained and clean.Our stay was really comfortable.My whole tour was hassle free in Mexico.I would like to thank everyone who helped me to take this to happen.Looking forward for next trips.

Stayed 4 nights in May 2025

6/10 Okay

Martin

Traveled with family

May 3, 2025

Over.all is a good place doesn't offer coffee

Stayed 2 nights in Apr 2025

2/10 Terrible

Christina

Apr 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.

Stayed 5 nights in Apr 2025

6/10 Okay

JC

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was Ok, I needed ironing service and they had none. A lot of noise outside and they wouldn't let you drink alcohol inside of the room which is odd.

Stayed 2 nights in Apr 2025

10/10 Excellent

Esaul

Traveled with partner

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Personal muy amable. Habitacion comoda y con A/C

Stayed 1 night in Mar 2025

10/10 Excellent

James

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.

Stayed 4 nights in Mar 2025

6/10 Okay

Peter

Feb 27, 2025

Liked: Staff & service

Inconvenient

Stayed 2 nights in Feb 2025

10/10 Excellent

Sinai

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location and easy to find. Good food in surrounding area, nice staff.

Stayed 1 night in Jan 2025

2/10 Terrible

John

Traveled with partner

Jan 20, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The toilet did not work, and if the sink was used it flooded the floor as no drain was installed. A

Stayed 10 nights in Jan 2025

10/10 Excellent

Harry

Nov 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s not in downtown. Note that. It’s alittle far away

Stayed 2 nights in Nov 2024

8/10 Good

Fermin

Nov 9, 2024

Stayed 4 nights in Oct 2024

6/10 Okay

Annette

Oct 25, 2024

Disliked: Room comfort

Cheap

Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.

Stayed 1 night in Oct 2024

8/10 Good

James

Oct 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Oct 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Sep 27, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Bad

Stayed 7 nights in Jun 2024

10/10 Excellent

David, Arcadia

Aug 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

ranee

Traveled with partner, Traveled with family

Aug 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing

Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family

Jun 13, 2024

Liked: Cleanliness

Disliked: Room comfort

Serves it Purpose

It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.

Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Traveled with family

Jun 10, 2024

Liked: Cleanliness, staff & service

The expedia description of this hotel listed a refrigerator as on of the room amenities. This is a main reason we booked this hotel. Unfortunately, the hotel does not offer this. Quite a disappointment.

Stayed 3 nights in Jun 2024

6/10 Okay

Amy

Business traveler

May 21, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Very large suite, beautiful marble floors, kind and helpful staff, comfortable beds and bedding, very cool a.c. Bring your own water and glasses. No pool, zacuzzi, sauna or restaurant. Very close walking distance to restaurants and transportation.

Stayed 1 night in May 2024