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Grand Fiesta Americana Coral Beach Cancun

5.0 out of 5.0

Recent guest reviews

I truly appreciated the staff members, they were very friendly, had a strong sense of urgency and extremely customer service oriented. They took notice of acknowledging any concerns or questions we had. My wife booked the facility under the impression it was all inclusive based on Orbitz website, we come to find it wasn't true. However the staff at the Hotel made up for that error on Orbitz part. They saw the disappointment on my wife's face and immediately upgraded our room to a large beautiful suite overlooking the ocean. Upon finding out it was my birthday, May 5, they went well beyond measures to show appreciation. I received a beautiful and delicious chocolate cake, balloons, and champagne. Overall, this hotel was very clean, the landscaping upkeep was greatly maintained and the customer service was spectacular! This was an exceptional trip, my wife and i had an amazing time and we have everyone at Grand Fiesta Americana Coral Beach Cancun to thank.

Every was great, absolutely no complaints! Staff was was incredibly friendly and helpful

Property is beautiful, everything is super neat and clean, staff is awesome, always smiling, kind and generous. Facilities are great , food is remarkable. Beach is clean , marina has all possible water sports. Location is beautiful, close to shopping and local market, time well spent here . Thank you

Property is very nice, a bit dated and old. If you like older Hotels you will love this one. Staff is not overly friendly. Food is very expensive, so do all inclusive if you can.

Awesome resort for a great price. The hotel was beautiful, rooms were clean and well serviced with a great ocean view. The pool was amazing and never too crowded. Food was delicious and reasonably priced. The best part was the wonderful staff and friendly service! Great for families. Central location for shopping and activities. Would highly recommend!

Extremely clean inside and out. Hotel is spotless, beach and pool area very clean

Very nice resort on the beach. There weren't a lot of guests there when we stayed last week, so it was very quiet and no wait for anything. We didn't do the all inclusive option because we weren't planning on eating/drinking all that much (we had a baby), plus we wanted to go off the resort to eat. Which we did a lot, I was happy with how nice the area around the resort was, I felt very safe. Pool was awesome, and since the weather was slightly cool, the heated pool was crucial. One thing I really missed about not being a truly all inclusive resort (even if you did opt for it) was that there wasn't really any entertainment like what we've been used to at other resorts. No nightly shows or fun activities going on during the day. But again, we knew not to expect that with this resort, so I won't hold that against them at all, and that wasn't our main concern this time (again, having a baby). The only "complaint" that I have is that there was one night where we couldn't find an on-site restaurant that was open and worked for us. The mexican restaurant was closed, you can't go to the fancy French restaurant with a baby, and we didn't want to do the 500+ peso seafood buffet because we weren't that hungry and didn't want to pay that all. But in general any food we did have there was great, especially tacos on the beach with guac! If you're looking for a nice resort, with an overly friendly staff, beautiful heated pool(s), right on the beach, then this is a great choice.

Great service and the hotel has very comfortable accommodations

beautiful hotel, great restaurants, excellent customer service

Right on a beautiful part of the beach. 1 block away from all the major nightclubs and eating. Hotel had an amazing view. Jaccuzi in room. Stuff to do all night and day. Private balconies in every room. Great place to stay

Best customer service throughout the hotel. Great location, very nice breakfast buffet.

Absolutely stunning property. Five star all the way. This was our eighth time in Cancun and weve stayed at 8 different hotel but this is our favorite. The rooms were large and were well maitained. We loved the Nespresso machine in the room with complmentary coffee. The pool and gardens were tranquill and the beach was stunningly gorgeous. I would say that they have the nicest beach in all of Cancun. The service was very good and we tipped well. A couple of drawbacks though. The breakfast buffet was expensive and the room service breakfast not good so we opted to go to many of the restaurants that surrond this hotel. Lunch by the pool was fantasticly deliscious. We did not dine here in the evening just because there were so many choices close by.

Blvd. Kukulcan km. 9.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and ...
  • Free valet parking
  • Onsite dining
  • Spa

Located in Zona Hotelera, Grand Fiesta Americana Coral Beach Cancun is a short distance from popular attractions such as Tortuga Beach and La Isla Shopping Mall. This 602-room, 5-star resort welcomes guests with 5 restaurants, a full-service spa, and an outdoor pool.


Dining

There are ample dining options with 5 onsite restaurants, including Le Basilic, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:30 AM to noon.


Rooms

A plasma TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a soaking tub, hair dryers, and designer toiletries. Other standard amenities include a balcony, a minibar, and a coffee maker.


Property features

At Grand Fiesta Americana Coral Beach Cancun, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 43.25 per person. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Suite, 1 King Bed, Non Smoking (Master Grand Club)

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Oceanfront (Master)

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking (Grand Club Unlimited Experience)

Full 2 | Sleeps 4

Junior Suite, 2 Double Beds, Non Smoking, Oceanfront

Full 2 | Sleeps 4

Guest reviews for Grand Fiesta Americana Coral Beach Cancun

Everyone (83) Couples (141) Business (6) Family (87) Other (14) Friends (19)
1
Everyone

By on May 11, 2019

Review comment responded on May 11, 2019

We apologize for not being able to exceed your expectations. Hopefully you will grant us the opportunity to welcome you once again.

5
Partner Couples

I truly appreciated the staff members, they were very friendly, had a strong sense of urgency and extremely customer service oriented. They took notice of acknowledging any concerns or questions we had. My wife booked the facility under the impression it was all inclusive based on Orbitz website, we come to find it wasn't true. However the staff at the Hotel made up for that error on Orbitz part. They saw the disappointment on my wife's face and immediately upgraded our room to a large beautiful suite overlooking the ocean. Upon finding out it was my birthday, May 5, they went well beyond measures to show appreciation. I received a beautiful and delicious chocolate cake, balloons, and champagne. Overall, this hotel was very clean, the landscaping upkeep was greatly maintained and the customer service was spectacular! This was an exceptional trip, my wife and i had an amazing time and we have everyone at Grand Fiesta Americana Coral Beach Cancun to thank.

By , from Houston, TX on May 7, 2019

Review comment responded on May 8, 2019

Thank you for taking the time to post such a nice review about your recent experience with us. Thank you also for the kind words in regards to our team and the service we provide. We appreciate that you chose us to celebrate your wife’s birthday! Our goal is to be your home away from home and I'm pleased to hear that you felt pamper it. It will be a great pleasure for us to host you on your next visit to Cancun!

5
Partner Couples

Every was great, absolutely no complaints! Staff was was incredibly friendly and helpful

By on May 7, 2019

Review comment responded on May 8, 2019

Thank you for commenting your experience with us. We are happy that you enjoyed everything! Mainly the service provided by our staff. We look forward to hosting you soon!

5
Everyone

By on Apr 10, 2019

Review comment responded on Apr 30, 2019

Agradecemos su calificación ¡Esperamos recibirle muy pronto!

5
Family with small children

Property is beautiful, everything is super neat and clean, staff is awesome, always smiling, kind and generous. Facilities are great , food is remarkable. Beach is clean , marina has all possible water sports. Location is beautiful, close to shopping and local market, time well spent here . Thank you

By on Apr 9, 2019

Review comment responded on Apr 9, 2019

Thank you for your kind review. It is a pleasure to read that you had a wonderful stay with us; enjoying the location, facilities, service provided by our staff and moreover the extensive Menu of our on-site Marina. We look forward to hosting you again the next time you're in Cancun!

4
Partner Couples

Property is very nice, a bit dated and old. If you like older Hotels you will love this one. Staff is not overly friendly. Food is very expensive, so do all inclusive if you can.

By on Mar 18, 2019

Review comment responded on Mar 19, 2019

Thank you for taking the time to comment. We are very sorry to read your comments and how you perceived our service, it is really important for us to receive feedback from all our guests, because this is the best way to look for continuous improvement in our resort. Hopefully you will grant us the opportunity to welcome you once again!

5
Families

Awesome resort for a great price. The hotel was beautiful, rooms were clean and well serviced with a great ocean view. The pool was amazing and never too crowded. Food was delicious and reasonably priced. The best part was the wonderful staff and friendly service! Great for families. Central location for shopping and activities. Would highly recommend!

By on Mar 11, 2019

Review comment responded on Mar 12, 2019

We appreciate your nice comment about the facilities and service provide by our staff. We are glad that you enjoyed our location and the dining experience. We look forward to welcome you in your next visit to Cancun!

5
Everyone

By on Mar 9, 2019

Review comment responded on Apr 1, 2019

Thank you for your five-star rating! We look forward to welcoming you back in the not so far future

5
Partner Couples

Extremely clean inside and out. Hotel is spotless, beach and pool area very clean

By on Feb 26, 2019

Review comment responded on Feb 26, 2019

We appreciate your nice comment about your recently stay with us. We look forward to hosting you again the next time you're in Cancun!

5
Everyone

By on Feb 23, 2019

Review comment responded on Apr 29, 2019

Agradecemos su calificación. Esperamos recibirle en sus próximas vacaciones por Cancún

Grand Fiesta Americana Coral Beach Cancun

Blvd. Kukulcan km. 9.5, Cancun, QROO 77500