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Grand Fiesta Americana Coral Beach Cancun

5.0 out of 5.0

Recent guest reviews

Was completely blown away by this place! Breathe taking views and top notch service!

My money was stolen form my room after house keeping visited. I complained about it and filled their complaint form. But it gotten worse after that. They started investigating me back. Security officers visited my room while we were in there and checked through all my luggages (they said to make sure if I didn't accidentally keep it anywhere else..serisouly? ) Amount wasn't really much but the humiliation, inconvenience and annoyance I got was a lot! I didn't get any kind of apologies or refund for that anyways. But I am surely not visiting that hotel again!

Staff there are the best I’ve ever experienced,friendly, and just great people! Made my Girlfriend and I feel like a king and queen.

I have traveled around the world and this place is one that I will definitely return too!!! Amazing spa, staff and club level top notch!!! 5stars

I booked an ocean front room but was upgraded to a master suite. The room was great!

excellent!!! beautiful property, very polite and friendly staff.

El viaje tuvo motivos de vista a familiares que viven en Cancun. Mi hermano tuvo el buen tino de seleccionar este hotel y fue realmente un acierto. Amplio, limpio, cómodo y con un spa de maravilla. Fue una excelente estancia

we stayed for five nights, close to places of interest

The hotel zone is very built up with one large hotel after another. The area around this hotel is commercial, but that can be convenient. There is a good grocery store nearby but the hotel does not allow guests to bring in outside food.

AMAZING facility. My husband and I enjoyed our 25 anniversary, eating wonderful food with great ambiance, soaking up the sun on the clean beaches and swimming in the beautiful pools. The rooms are clean, with awesome views and great room service.

I can honestly say that this resort is the nicest we have ever experienced. It is gorgeous and an amazing location between the beach and pools you will not find better in Cancun. The best part of this resort is the staff, first class service, excellent customer service in every area. We were blown away with the staff and service we received with everyone at this resort. By far the best vacation and resort we have been and am looking forward to going back. Normally we never visit the same place twice but due to our experience at Grand Fiesta Americana Coral Beach we are excited to re-visit next year. I also highly recommend the Grand Club at this resort, as it is just a little extra but well worth it as the perks are unreal, cost affective and VIP treatment, cannot go wrong with this added feature. In addition to the Grand Club you really need to visit the spa as it is state of the art, absolutely gorgeous, best spa we have ever visited. This resort is a must stay...... thank you to the entire staff!!!

Everything about the hotel was excellent except for a couple of things. The breakfast price was way too high. $30 each for breakfast buffet, really? Only other issue was the room cleanliness. The bed bathroom areas were very nice but you could see rings and stains all over the tables. We were hesitant to lay anything food related on them.

We stayed at this hotel 21 years ago and that is why we selected it on this vacation. From the we arrived at the front doors we were welcomed and treated as though we were very special people. ALL the staff very professional, friendly, well groomed, helpful, caring. The room we stayed in was very comfortable and the staff constantly maintained the room, constantly provided clean towels. The food was excellent we didn't even bother trying outside restaurants. The buffets, and I don't like buffets, were fresh, perfectly cooked with a large selection of diverse choices to please every pallet. The pools well maintained and the bars services/food were great. The beach was well maintained too. I can not wait to visit the Grand Fiesta Americana again. The staff in the customer services (computer room) were very helpful. We took two tours: Chichen Itza which dragged out too long, seven o'clock pick up, we were held in a very hot shop without providing water though paid for in the tour and didn't leave till about 9:30. The Romantic Columbus cruise was fantastic, dinner surf and turf perfectly cook on board. All staff helped make the cruise even more special, even provided the most beautiful full moon, lol Made great new friends from all over the US and foreign. Would love to share photos but don't know. If Orbitz wants to contact me I will send later.

I truly enjoyed my stay in this hotel. While not being brand new, the rooms and surrounding grounds are kept in immaculate condition. Our room was clean and spacious. Though its not a all inclusive hotel there are restaurants onsite for you to enjoy. I found that the food was better quality than all inclusive hotels I've stayed at before. I cant gush enough about the staff! This had to be the best staffed hotel I have ever stayed in. I never had to wait or ask twice for anything. Everything was just beautiful from the fresh cut flowers in the lobby, to the winding pool and the beach. Oh and don't forget the breakfast buffet it was delicious with everything from meat and potatoes to smoothies. And one more thing don't hesitate going to the spa. I always make a trip to the spa on my vacations and this has to be the number one spa I've ever been to. There's not a lot of entertainment but clubs and bars are within walking distance if you want a night out on the town. There's also a supermarket around the corner that sells everything it kind of reminded me of walmart.

We had a four day sister's vacation to celebrate one of my sister's birthday and we had an amazing time. Except for concierge and reception - they are not that bad, they are just not as great as everyone else - the resort's staff is absolutely WONDERFUL. I would highly recommend a visit to the spa, we were extremely satisfied. The location is impeccable and the services are excellent. This hotel is very welcoming, well kept, and in a great location.

Has everything you need and more. Walking distance to all the amazing clubs/nightlife and a short bus ride to some amazing attractions! The food is incredible as well. I would highly recommend!

When I go to Cancun again I will stay here again you have everything you need.

This hotel is perfect for any type of tourists. Families, couples, singles. It's very well maintained and the service is great. The food, the drinks. Also is a block away from the night life and yet at the location is very quiet. In the other hand the spa is spectacular both in service and the installations.

If I could have rated this hotel beyond "Excellent", I would do it in a heart beat. This is a great hotel to stay in, it's close to activities in the hotel zone. After a long day out, our family is able to come back and rest peacefully for the next day. The staff is great. They are always willing to help and make our stay comfortable. I love to eat and the restaurant food in the hotel were excellent. They serve everything from breakfast buffets to lobster dinner out by the beach. And honestly, the price of the restaurants were very reasonable. The next time we come back, we will probably dine-in mostly at the hotel. For our kids, the hotel has their "Kidz Club", where our kids loved. The staff there, keep them entertained, while my wife and I have some peaceful time without them. This is a place for the entire family, I cannot wait to book another stay with this hotel on our next vacation trip to Cancun.

Great week! Wonderful staff. Nice rooms, clean and spacious. Beds kinda uncomfortable though. The give you robes and slippers to use for your stay. They have turn down service nightly. The food everywhere in the hotel was delicious!! Great ambiance everywhere from the lobby to the pool to the restaurants. It was all great! We loved all the time we spent there. The hotel has lots of activities during the day and most nights with live music and entertainment. We rented a car for our excursions and it saved us a lot. Cab fare is expensive, especially for large parties. Hotel is strict about not bringing in your own food though. Got scolded for bringing my own pan dulce from the market across the street but only from a manager. I didn't appreciate that. The pool staff was very accommodating though with everything!! We wouldn't hesitate to go back. It was our 2nd time. First was 20 years ago and all was as fantastic as we remembered and more.

Blvd. Kukulcan km. 9.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Avenida Kukulkan, Grand Fiesta Americana Coral Beach Cancun is adjacent to Gaviota Azul Beach and within a 5-minute walk of Delphinus Dreams. This 602-room, 5-star resort welcomes guests with 5 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also a short walk from Cancun Convention Center and Forum Beach.


Dining

There are ample dining options with 5 onsite restaurants, including Le Basilic, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or 2 coffee shops/cafés. Start your day off with buffet breakfast, available for a fee.


Rooms

All of Grand Fiesta Americana Coral Beach Cancun's 602 air-conditioned rooms provide balconies, minibars, and coffee makers. Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Grand Fiesta Americana Coral Beach Cancun, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for MXN 700 per person. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Junior Suite, Ocean View (Grand Club - Room Only)

Full 2 | Sleeps 4

Master Suite, 1 King bed, Oceanfront (Room Only)

King 1 | Sleeps 4

Junior Suite, Oceanfront (Room Only)

Full 2 | King 1 | Sleeps 4

Master Suite Grand Club (Room Only)

King 1 | Sleeps 4

Guest reviews for Grand Fiesta Americana Coral Beach Cancun

Everyone (46) Couples (137) Business (6) Family (85) Other (14) Friends (19)
1

my money was stolen from the room

Everyone

My money was stolen form my room after house keeping visited. I complained about it and filled their complaint form. But it gotten worse after that. They started investigating me back. Security officers visited my room while we were in there and checked through all my luggages (they said to make sure if I didn't accidentally keep it anywhere else..serisouly? ) Amount wasn't really much but the humiliation, inconvenience and annoyance I got was a lot! I didn't get any kind of apologies or refund for that anyways. But I am surely not visiting that hotel again!

By , from Texas on Feb 14, 2018

Review comment responded on Feb 18, 2018

Thank you for your comments about your recent stay with us. Please accept our sincere apologies for not being able to meet your expectations in regards of the Security Personnel procedures. One of the first actions the Security Personnel shall observe when dealing with a situation like this, is to revise the guest-room since we have found in repeated occasions that the money or objects are left inside the room. If by observing these procedures the Security staff was rude to you, I would like to express our deepest apologies in their behalf. Allow me to state that the maid and the Servibar staff were interviewed in compliance to the policies as well. Your feedback is appreciated as it helps us to reinforce our efforts and strategies.

5

king and queen

Everyone

Staff there are the best I’ve ever experienced,friendly, and just great people! Made my Girlfriend and I feel like a king and queen.

By , from Connecticut on Jan 31, 2018

Review comment responded on Feb 2, 2018

Thank you for your nice review. We take great pride in our highly trained staff, while they take pride in extending the "warmth of Mexico". We look forward to welcoming you again the next time you're in Cancun.

5

amazing property!!!

Everyone

I have traveled around the world and this place is one that I will definitely return too!!! Amazing spa, staff and club level top notch!!! 5stars

By , from PA on Jan 4, 2018

Review comment responded on Jan 7, 2018

Thank you for taking the time to share your experience with us! It is nice to read that we made your stay memorable and that you enjoyed a lot our great service! We will more than glad to pamper you again in your next trip to Cancun!

5

great experience

Everyone

I booked an ocean front room but was upgraded to a master suite. The room was great!

By on Dec 22, 2017

Review comment responded on Dec 22, 2017

Thank you for taking the time to write us. We're happy that you enjoyed your stay with us. We look forward to hosting you again in the near future!

5
Everyone

excellent!!! beautiful property, very polite and friendly staff.

By on Dec 21, 2017

Review comment responded on Dec 21, 2017

Thank you for taking the time to post. We're happy that you enjoyed your stay with us. We look forward to hosting you again in the near future!

5
Everyone

we stayed for five nights, close to places of interest

By on Nov 22, 2017

Review comment responded on Nov 25, 2017

Thank you for sharing! We are very glad to learn that you enjoy our privileged location! We are looking forward to welcome you back!

5

nice hotel in the hotel zone.

Everyone

The hotel zone is very built up with one large hotel after another. The area around this hotel is commercial, but that can be convenient. There is a good grocery store nearby but the hotel does not allow guests to bring in outside food.

By on Nov 8, 2017

Review comment responded on Nov 10, 2017

Thank you for taking the time to post. We are very happy to learn that your stay with us was comfortable. We are looking forward to welcome you back in the near future!

5

25 anniversary

Everyone

AMAZING facility. My husband and I enjoyed our 25 anniversary, eating wonderful food with great ambiance, soaking up the sun on the clean beaches and swimming in the beautiful pools. The rooms are clean, with awesome views and great room service.

By , from Texas on Oct 25, 2017

Review comment responded on Oct 27, 2017

Thank you for taking the time to post. We are very happy to learn that we were able to make your 25th anniversary a very special and memorable one!! Congratulations!! We are looking forward to welcome you back on your next trip to Cancun!

5

best resort ever!!!!!

Everyone

I can honestly say that this resort is the nicest we have ever experienced. It is gorgeous and an amazing location between the beach and pools you will not find better in Cancun. The best part of this resort is the staff, first class service, excellent customer service in every area. We were blown away with the staff and service we received with everyone at this resort. By far the best vacation and resort we have been and am looking forward to going back. Normally we never visit the same place twice but due to our experience at Grand Fiesta Americana Coral Beach we are excited to re-visit next year. I also highly recommend the Grand Club at this resort, as it is just a little extra but well worth it as the perks are unreal, cost affective and VIP treatment, cannot go wrong with this added feature. In addition to the Grand Club you really need to visit the spa as it is state of the art, absolutely gorgeous, best spa we have ever visited. This resort is a must stay...... thank you to the entire staff!!!

By , from Redondo Beach, CA on Oct 11, 2017

Review comment responded on Oct 13, 2017

Thank you for taking the time to post such a great review. We are very happy to learn that we were able to exceed your expectation and that you enjoyed our incredible VIP service! Is always nice to read comments like yours!! I will make sure to share your post with all our personnel, whom I am sure will be encouraged by all your great remarks! We are looking forward to welcome you back on your next stay in Cancun!

5

perfect location

Everyone

Everything about the hotel was excellent except for a couple of things. The breakfast price was way too high. $30 each for breakfast buffet, really? Only other issue was the room cleanliness. The bed bathroom areas were very nice but you could see rings and stains all over the tables. We were hesitant to lay anything food related on them.

By , from Duncan, SC. USA on Oct 11, 2017

Review comment responded on Oct 14, 2017

Thank you for comment and for bringing this to our attention, be assured that your feedback is very important and constructive as it allow us to identify opportunity areas that may require improvement in order to exceed your expectations in every aspect. We truly hope you to allow us to have another opportunity to welcome you again in the future.