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Grand Fiesta Americana Coral Beach Cancun

5.0 out of 5.0

Recent guest reviews

If I could have rated this hotel beyond "Excellent", I would do it in a heart beat. This is a great hotel to stay in, it's close to activities in the hotel zone. After a long day out, our family is able to come back and rest peacefully for the next day. The staff is great. They are always willing to help and make our stay comfortable. I love to eat and the restaurant food in the hotel were excellent. They serve everything from breakfast buffets to lobster dinner out by the beach. And honestly, the price of the restaurants were very reasonable. The next time we come back, we will probably dine-in mostly at the hotel. For our kids, the hotel has their "Kidz Club", where our kids loved. The staff there, keep them entertained, while my wife and I have some peaceful time without them. This is a place for the entire family, I cannot wait to book another stay with this hotel on our next vacation trip to Cancun.

Great week! Wonderful staff. Nice rooms, clean and spacious. Beds kinda uncomfortable though. The give you robes and slippers to use for your stay. They have turn down service nightly. The food everywhere in the hotel was delicious!! Great ambiance everywhere from the lobby to the pool to the restaurants. It was all great! We loved all the time we spent there. The hotel has lots of activities during the day and most nights with live music and entertainment. We rented a car for our excursions and it saved us a lot. Cab fare is expensive, especially for large parties. Hotel is strict about not bringing in your own food though. Got scolded for bringing my own pan dulce from the market across the street but only from a manager. I didn't appreciate that. The pool staff was very accommodating though with everything!! We wouldn't hesitate to go back. It was our 2nd time. First was 20 years ago and all was as fantastic as we remembered and more.

We looked far and wide for a non-all inclusive luxury resort and were not disappointed. First, the resort itself is really stunning. You can spend 30 minutes just enjoying all the fresh cut flowers in the resort. All the rooms overlook the pool and beach. The beach? Best sand we've seen yet (this is our third Cancun visit). And the beach is huge by comparison. Plenty of room and you won't feel crowded nor have a problem finding chairs. The restaurants? Awesome. The French restaurant took 3 hours to enjoy, and worth every minute. The Mexican restaurant was equally stunning in presentation, music and cuisine. The spa presented an extensive hydro therapy, if you want to extend your visit there. Not disappointed in the least. Plan to return.

Loved the heated pools. The cabana rental is worth it

Overall a nice and luxury hotel. But the hotel is quite old. We got a water leaking problem although they fixed it quickly. The biggest complaint is that breakfast is not included. The price is too high for a non all inclusive hotel. Additionally, the check in process was extremely slow. They even examined my signature very carefully.

We had a great stay at this resort! The staff is incredibly friendly and the service is also top notch. I would definitely go again and would recommend to anyone planning a trip to Cancun.

Hotel is very clean, great staff, food was good. It's in close proximity to multiple shops and restaurants so we ventured out and found sushi, indian and mexican good. Also a huge supermarket is within walking distance. I do wish they offered comfortable beach and pool seating.

This is a great place to stay. Had minor inconvenience with loud noise from room next door and management resolved it immediately. Everything was great, service, food, facilites. The only thing I will suggest is more staff for pool and beach food and drink services.

The giant pools with swim up bars were amazing. The beach was beautiful with incredibly fine white sand and crystal clear turquoise water. The views from the rooms were spectacular. The staff were incredibly friendly and helpful. Overall an amazing resort. Only minor criticism--no outdoor hot tub and lobby somewhat dated.

If the pool/beach area of this hotel we're not as nice as it was (pool concierge was top notch), we would have checked out on arrival. Dated facilities, no TV for 1.5 days, empty and poor restaurants, no nightlife or energy, terrible WiFi (less than 1mb downloads at best), poorly scheduled housekeeping (usually around 4:00 pm for us), one ice machine for an entire floor wing, no in-room entertainment options and no premium channels, hotel check-in, concierge and operations staff were subpar (except for the excellent pool/beach staff). This is nowhere near a five star resort. Closer to a three star. Also, they were advertised on Orbitz as "all inclusive," but when reservation confirmation came through, there was no mention of "all inclusive." We had printed a screenshot before confirmation, so it was not an error on our part. As this was a quick trip, we didn't make an issue of it, but there are clearly some marketing games being played.

The location of this hotel is superb - it has its own little bay that forms a nice half circle and keeps the water calm and it's very very picturesque. The staff are all so genuinely friendly - they were smiling and laughing all the time and really wanted to help you enjoy your time. The hotel is so incredibly beautiful - it's the postcard perfect beach vacation hotel you've always dreamed of and very very elegant as well (great interior design). The pool is magnificent - two swim up pool bars, fountains, steps, a slight infinity drop off - the works. The beach is beautiful and the lounge chairs comfortable - you can also rent elegant day beds. There is a pontoon out in the water that you can swim to and use as a suntan deck or a snorkeling jump off place. The rooms and hallways all are covered in marble - it's so beautiful and cool to the touch. The beds were comfortable, the couch and pillows were so soft and inviting. Finally, because it is not an all-inclusive, the guests were not the loud, drunk demanding types that drink and eat their way through a vacation..this is the place to stay in Cancun, hands down.

We had a four night stay and the room was well taken care of, very comfortable and clean. The staff were attentive and we were able to relax and enjoy our stay. The pools were great and access to the ocean was immediate with views of Isla Mujares directly ahead. The breakfast buffet was excellent and allowed seating looking out over the pool and ocean as well.

Great hotel in a great location. Everyone was very nice and friendly.

The 5 star restaurant is outstanding in food ,service,price & Yuri is the best waiter!

Overall very nice. Great location....right in the heart of The Hotel Zone, markets, clubs etc. Lots of kids and rug rats....so not the best for Couples. Would be nice if they had an all inclusive option....But overall very nice....great staff. Beautiful beach and everything else....

Todo excelente solo la sala se vea algo sucios o desgastados los muebles y el espejo fuera del bano algo descarapelado.

We stayed at this hotel with my brother and my infant son in November. We had a great time ther. The place clean ad beautiful. The hotel and rooms look exactly like they are shown in the pictures, so we we're pleased by that. Our checkin person Jerry was very helpful. We really enjoyed eating at the restaurant La Joya whose staff are great and also the staff at the Coral Cafe. I would highly reccomend this place to everyone. I did feel the breakfast buffet was too expensive as we are vegetarians, meat eaters had more options. My recommendation would be to increase vegetarian options at the restaurants and cafe, and serve more authentic Mexican food. Most food was Americanized which was as boring for us as we like spicy food. Or maybe you can have the option of ordering our food to be spicy. I cannot wait to go back when my son is older and enjoy more. THANK YOU ALL !!!

The service at restaurant is really good however the service people at front desk are inpatient.

Hotel is great, hotel staff is nice, location is good too and pools and restaurants are also great. I would do the same trip as this time all over again if I go back to Cancun in the future. I strongly recommend this hotel to anybody wants to have great time in paradise.

Blvd. Kukulcan km. 9.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Avenida Kukulkan, Grand Fiesta Americana Coral Beach Cancun is next to Gaviota Azul Beach and Cancun Convention Center. This 602-room, 5-star resort welcomes guests with 10 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also a short walk from Delphinus Dreams and Forum Beach.


Dining

There are ample dining options with 10 onsite restaurants, including Le Basilic, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop. Start your day off with buffet breakfast, available for a fee.


Rooms

All of Grand Fiesta Americana Coral Beach Cancun's 602 air-conditioned rooms provide balconies, minibars, and coffee makers. Guests can expect free WiFi and wired Internet, along with plasma TVs. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Grand Fiesta Americana Coral Beach Cancun, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for MXN 700 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this beach resort include a fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Junior Suite, Ocean View (Grand Club - Room Only)

Full 2 | Sleeps 4

Master Suite, 1 King bed, Oceanfront (Room Only)

King 1 | Sleeps 4

Junior Suite, Oceanfront (Room Only)

King 1 | Full 2 | Sleeps 4

Master Suite Grand Club (Room Only)

King 1 | Sleeps 4

Guest reviews for Grand Fiesta Americana Coral Beach Cancun

Everyone (29) Couples (137) Business (6) Family (85) Other (14) Friends (19)
5

best vacation trip

Everyone

If I could have rated this hotel beyond "Excellent", I would do it in a heart beat. This is a great hotel to stay in, it's close to activities in the hotel zone. After a long day out, our family is able to come back and rest peacefully for the next day. The staff is great. They are always willing to help and make our stay comfortable. I love to eat and the restaurant food in the hotel were excellent. They serve everything from breakfast buffets to lobster dinner out by the beach. And honestly, the price of the restaurants were very reasonable. The next time we come back, we will probably dine-in mostly at the hotel. For our kids, the hotel has their "Kidz Club", where our kids loved. The staff there, keep them entertained, while my wife and I have some peaceful time without them. This is a place for the entire family, I cannot wait to book another stay with this hotel on our next vacation trip to Cancun.

By , from Texas on Jul 21, 2017

Review comment responded on Jul 24, 2017

Thank you for taking the time to post a review. We are very glad to read that your entire experience during your stay with us was excellent and we were able to exceed your expectations! We are sure that you and your family had a great time and enjoyed the hotel facilities, food and of course our awesome service! We would love to pamper you again in the near future!

5

beautiful facility and great staff!

Everyone
view from our rooms

Great week! Wonderful staff. Nice rooms, clean and spacious. Beds kinda uncomfortable though. The give you robes and slippers to use for your stay. They have turn down service nightly. The food everywhere in the hotel was delicious!! Great ambiance everywhere from the lobby to the pool to the restaurants. It was all great! We loved all the time we spent there. The hotel has lots of activities during the day and most nights with live music and entertainment. We rented a car for our excursions and it saved us a lot. Cab fare is expensive, especially for large parties. Hotel is strict about not bringing in your own food though. Got scolded for bringing my own pan dulce from the market across the street but only from a manager. I didn't appreciate that. The pool staff was very accommodating though with everything!! We wouldn't hesitate to go back. It was our 2nd time. First was 20 years ago and all was as fantastic as we remembered and more.

By on Jul 3, 2017

Review comment responded on Jul 7, 2017

Thank you for taking the time to comment. We are very happy to learn that your first visit to this property was 20 years ago and we were able to provide a great time again.!! We are sure that you had an excellent stay and also enjoyed the nature at the same time! Our staff is eager to pamper our guests in order to make them feel welcome and special! We would love to welcome you many more times!

5

stunning "non-inclusive" resort with great beach

Everyone

We looked far and wide for a non-all inclusive luxury resort and were not disappointed. First, the resort itself is really stunning. You can spend 30 minutes just enjoying all the fresh cut flowers in the resort. All the rooms overlook the pool and beach. The beach? Best sand we've seen yet (this is our third Cancun visit). And the beach is huge by comparison. Plenty of room and you won't feel crowded nor have a problem finding chairs. The restaurants? Awesome. The French restaurant took 3 hours to enjoy, and worth every minute. The Mexican restaurant was equally stunning in presentation, music and cuisine. The spa presented an extensive hydro therapy, if you want to extend your visit there. Not disappointed in the least. Plan to return.

By , from Kansas on May 17, 2017

Review comment responded on May 31, 2017

Thank you for taking the time to write this amazing post! We are very glad to learn how much you enjoyed your stay with us from our beautiful beach and rooms to our privileged locations that happens to be one of the best in Cancun Hotel Zone! We feel very happy that your vacations were perfect and we were able to meet your expectations!! We look forward to pamper you again in the near future!

4

beautiful beach

Everyone

Loved the heated pools. The cabana rental is worth it

By , from seattle on May 8, 2017

Review comment responded on May 19, 2017

Thank you for taking the time to write a post. We are so happy to learn that you loved our heated pool and our amazing cabanas! We would love to host you gain in the near future.

3

nice hotel, but not worth the money

Everyone

Overall a nice and luxury hotel. But the hotel is quite old. We got a water leaking problem although they fixed it quickly. The biggest complaint is that breakfast is not included. The price is too high for a non all inclusive hotel. Additionally, the check in process was extremely slow. They even examined my signature very carefully.

By on Apr 30, 2017

Review comment responded on May 12, 2017

Thank you for your review. On the other hand we are really sorry to hear that you were disappointed with your check in process, I have shared this comment with our Hotel Manager. We would love to have the opportunity to welcome you back near future to experience the enhancements that we will make.

5

great hotel on a gorgeous white sand beach!!

Everyone

We had a great stay at this resort! The staff is incredibly friendly and the service is also top notch. I would definitely go again and would recommend to anyone planning a trip to Cancun.

By on Apr 23, 2017

Review comment responded on Apr 28, 2017

Thank you for your kind review, we are glad to learn that your stay with us was great and our highly trained staff made a difference in your vacation. We are looking forward to your next visit to Cancun!

4

very clean, amazing pool and great beach.

Everyone
Supermarket Sushi restaurant nearby beautiful wayer beach view from elevator

Hotel is very clean, great staff, food was good. It's in close proximity to multiple shops and restaurants so we ventured out and found sushi, indian and mexican good. Also a huge supermarket is within walking distance. I do wish they offered comfortable beach and pool seating.

By , from Cancun Grand Fiesta Coral Beach on Mar 20, 2017

Review comment responded on Mar 28, 2017

Thank you for your nice comment. It is very glad to know how much you liked our hotel facilities and our great location, we are sure that you found a huge variety of attractions near the hotel, on the other hand we are sorry to hear that the beach and pool seating were uncomfortable, we will let our Pool Concierge know. Thank you for sharing your pictures! We hope to have the opportunity to host you again in the near future!

5

great place!

Everyone

This is a great place to stay. Had minor inconvenience with loud noise from room next door and management resolved it immediately. Everything was great, service, food, facilites. The only thing I will suggest is more staff for pool and beach food and drink services.

By on Feb 27, 2017

Review comment responded on Mar 1, 2017

Thank you for your kind comment. We're happy to learn that you enjoyed our warm Mexican hospitality, the comfort of our guest rooms, our dining venues, spa, pool and beach facilities. All feedback is appreciated as it helps us to constantly improve our efforts and strategies. We look forward to hosting you again in the near future!

5

gorgeous pool and beachfront

Everyone

The giant pools with swim up bars were amazing. The beach was beautiful with incredibly fine white sand and crystal clear turquoise water. The views from the rooms were spectacular. The staff were incredibly friendly and helpful. Overall an amazing resort. Only minor criticism--no outdoor hot tub and lobby somewhat dated.

By , from toronto on Feb 21, 2017

Review comment responded on Feb 28, 2017

Thank you so much for getting in touch, we are very happy to read that you enjoyed the hotel facilities, our beautiful beach & pool, the spectacular view from your room and the service provided by our staff. We will try our best in order to improve the lobby and tub you had mentioned. We hope to have the opportunity to host you again in the near future.

2

terrible wifi/bad restaurants/no nightlife

Everyone

If the pool/beach area of this hotel we're not as nice as it was (pool concierge was top notch), we would have checked out on arrival. Dated facilities, no TV for 1.5 days, empty and poor restaurants, no nightlife or energy, terrible WiFi (less than 1mb downloads at best), poorly scheduled housekeeping (usually around 4:00 pm for us), one ice machine for an entire floor wing, no in-room entertainment options and no premium channels, hotel check-in, concierge and operations staff were subpar (except for the excellent pool/beach staff). This is nowhere near a five star resort. Closer to a three star. Also, they were advertised on Orbitz as "all inclusive," but when reservation confirmation came through, there was no mention of "all inclusive." We had printed a screenshot before confirmation, so it was not an error on our part. As this was a quick trip, we didn't make an issue of it, but there are clearly some marketing games being played.

By , from Minneapolis, MN on Feb 20, 2017

Review comment responded on Feb 28, 2017

Thank you for your review. I'm happy to read that you enjoyed some of the services provided by our staff especially the Pool Concierge team. In the other hand we are very sorry that you were disappointed with our culinary offering and maid service. Grand Fiesta Americana Coral Beach is an European Plan resort, (non-all-inclusive) I have sent your comment to the marketing department so they review the position of our property on the Cancun listing . Hopefully you will give us the opportunity to welcome you back in the near future.