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Grand Fiesta Americana Coral Beach Cancun - All Inclusive

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Photo gallery for Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Aerial view
Property video
10 restaurants; dinner and brunch served
4 outdoor pools, open 7:00 AM to 9:00 PM, cabanas (surcharge)
Beach/ocean view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪5 min walk‬
  • Place, Cancun Convention Center
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

9.4 out of 10
Exceptional
(30 reviews)
  • Ocean view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Ocean View Suite Double (2 Queen)

Ocean View Suite Double (2 Queen) | Premium bedding, down comforters, pillowtop beds, free minibar

Ocean View Suite Double (2 Queen)

9.0 out of 10
Wonderful
(167 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Ocean Front Suite Double (2 Queen)

View from room

Ocean Front Suite Double (2 Queen)

8.8 out of 10
Excellent
(78 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Ocean View Suite (1 King)

View from room

Ocean View Suite (1 King)

9.4 out of 10
Exceptional
(100 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Front Suite (1 King)

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean Front Suite (1 King)

9.2 out of 10
Wonderful
(50 reviews)
  • Ocean view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Infinite Ocean Front One Bedroom Master Suite (1 King)

Beach/ocean view

Infinite Ocean Front One Bedroom Master Suite (1 King)

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Infinite Ocean Front Honeymoon Master Suite (1 King)

Beach/ocean view

Infinite Ocean Front Honeymoon Master Suite (1 King)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Infinite Ocean Front Two Bedroom Master Suite (1K+2Q)

Beach/ocean view

Infinite Ocean Front Two Bedroom Master Suite (1K+2Q)

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 1421 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Plaza Caracol Mall, Grand Fiesta Americana Coral Beach Cancun - All Inclusive is within a few miles (5 km) of other popular sights such as La Isla Shopping Mall. This 600-room, 5-star property has 4 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Nichupté Lagoon - 5 min walk - 0.3 miles
  • Plaza Caracol Mall - 5 min walk - 0.3 miles
  • Cancun Convention Center - 5 min walk - 0.3 miles
  • Caracol Beach - 6 min walk - 0.4 miles
  • Forum Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬4 min walk
  • ‪Mandala - ‬4 min walk
  • ‪Mandala Beach Club - ‬6 min walk
  • ‪Mediterraneo - ‬1 min walk
  • ‪El Mercado - ‬3 min walk

About this property

Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Guests of Grand Fiesta Americana Coral Beach Cancun - All Inclusive have access to a full-service spa, 4 outdoor pools, and karaoke. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for USD 43.25 per person. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
65-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free minibar items, furnished balconies, and espresso makers are other standard amenities. Change of towels is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 26 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 10 restaurants
  • 3 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Havanna Steak House
  • La Joya
  • Le Basilic
  • Torii
  • Viña del Mar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat and paddles
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Motor boating
  • Paddleboard
  • Personal motorized watercraft
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,296 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 3 steps to reach entrance
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (67 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 109.16 per pet, per night
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.94 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 43.25 per person
  • Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)
  • Pet fee: USD 109.16 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Coral Beach Cancun Hotel
Grand Fiesta Americana Coral Beach Cancun
Grand Fiesta Americana Coral
Grand Fiesta Americana Coral Hotel
Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
Fiesta Americana Grand Coral Beach Cancun Resort Spa
Grand Coral Beach Cancun
Grand Fiesta Americana Coral Beach Cancun Resort
Grand Fiesta Americana Coral Resort

Frequently asked questions

Can I book all-inclusive rates at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Grand Fiesta Americana Coral Beach Cancun - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, kayaking, and rowing/canoeing.

How much does it cost to stay at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Coral Beach Cancun - All Inclusive on Jun 20, 2026 start from $489, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Grand Fiesta Americana Coral Beach Cancun - All Inclusive provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

This property is situated in Zona Hotelera, just steps from Gaviota Azul Beach, and within a 10-minute walk of Caracol Beach and Forum Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach less than a mile away.

Is parking available on site at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Yes, valet and self parking are offered for free at the property. An electric car charging station, wheelchair-accessible van parking, and bicycle parkingare also available.

Is a spa located at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, beach massages, detox wraps, and reflexology.

Are there luxury amenities available at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Yes, guests can indulge in luxuries such as 4 outdoor pools, beachside massages, and 10 restaurants at this property.

Does Grand Fiesta Americana Coral Beach Cancun - All Inclusive have a casino?

No, Grand Fiesta Americana Coral Beach Cancun - All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM.

Is Grand Fiesta Americana Coral Beach Cancun - All Inclusive good for couples?

This beachfront property offers many amenities for couples such as a beach bar and some guestrooms include a private indoor hot tub and champagne service.

Does Grand Fiesta Americana Coral Beach Cancun - All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Grand Fiesta Americana Coral Beach Cancun - All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Fiesta Americana Coral Beach Cancun - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Will Grand Fiesta Americana Coral Beach Cancun - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Fiesta Americana Coral Beach Cancun - All Inclusive for a fee of USD 109.16 per pet, per night. The property also provides food and water bowls.

Does Grand Fiesta Americana Coral Beach Cancun - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How far is the airport from Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

The closest major airport to Grand Fiesta Americana Coral Beach Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 14.6 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Yes, every guestroom at Grand Fiesta Americana Coral Beach Cancun - All Inclusive comes with a furnished balcony and some offer ocean views.

Does Grand Fiesta Americana Coral Beach Cancun - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Grand Fiesta Americana Coral Beach Cancun - All Inclusive.

Grand Fiesta Americana Coral Beach Cancun - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3026 out of 4082 reviews
Rating 8 - Good. 615 out of 4082 reviews
Rating 6 - Okay. 247 out of 4082 reviews
Rating 4 - Poor. 96 out of 4082 reviews
Rating 2 - Terrible. 98 out of 4082 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

thomaz, Davie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2026

10/10 Excellent

Helen

Stayed 2 nights in Apr 2026

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Friendly staff, great amenities. A bit difficult for our party of 10 to get early dinner reservations (earliest was 8:30/9ish each night). Food was great though. Would definitely come back.
Stayed 4 nights in Feb 2026

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good at hotel, only complaint was the food was not good as expected.
Stayed 6 nights in Feb 2026

6/10 Okay

michael

Liked: Cleanliness
Stayed 7 nights in Feb 2026

8/10 Good

Taylor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools
Stayed 4 nights in Feb 2026

10/10 Excellent

Jamie-Lee

Stayed 7 nights in Feb 2026

10/10 Excellent

Jennifer Ann

Stayed 5 nights in Feb 2026

10/10 Excellent

Sangeeta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this place. The beach area was just amazing with soft white sand…lots of beach chairs and towels were available. Staff members were very friendly and always excited to help. We went for dinner at Le Basilica where Jonathan took really good care of us. At the Cabana dinner Edgar was super nice and friendly. He was happy to take some of our pictures as well. The cleaning staff made sure they even washed the balcony with utmost care. Rooms were huge especially the bathroom. We had stayed at the Infinite club 1 bedroom room.
View from our room
Stayed 3 nights in Feb 2026

8/10 Good

Paul Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above, Staff were very helpful, rooms always cleaned promptly and dropped by 2 or 3 times a day to see if anything was needed... The only negative was the water pressure from the shower.. Not enough pressure and the shower head was fixed, couldn't point it down which was very disappointing
Stayed 8 nights in Feb 2026

10/10 Excellent

David

Stayed 6 nights in Feb 2026

10/10 Excellent

Varenka

Stayed 2 nights in Feb 2026

10/10 Excellent

Plorent

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Grand Fiesta Americana Coral Beach and would absolutely return! From the moment we arrived, the staff was incredibly friendly, warm, and helpful. Every single person we interacted with went out of their way to make sure we were comfortable and taken care of. The service truly stands out and makes the whole experience feel luxurious and welcoming. The resort itself is spotless. The rooms, common areas, pools, and grounds are all extremely clean and well maintained. You can tell they take pride in keeping everything beautiful. The buffet food was AMAZING — so many fresh options and everything we tried was delicious. There was something for everyone, and the quality exceeded our expectations for an all-inclusive. The beach and pools were also very clean and well cared for. The water was beautiful, and there was always plenty of space to relax and enjoy the view. The only small downside is that the specialty restaurants require reservations, so you do need to plan your dinners ahead of time. Once we figured that out, it wasn’t a big issue — just something to keep in mind when you arrive. Overall, an incredible resort with outstanding service, great food, and a beautiful, clean atmosphere. We had a fantastic stay!
Stayed 7 nights in Feb 2026

6/10 Okay

Jesica

Stayed 1 night in Feb 2026

6/10 Okay

Jesica

Traveled with family and small children
Liked: Cleanliness
Our welcome day was disappointing from the start. Drinks were not offered right away, and the lines were extremely long. On previous visits, new guests were greeted immediately with drinks and warm towels, but that was not our experience this time. The night shows were underwhelming, and while the food was okay, it certainly didn’t stand out. The desserts were just average as well. What frustrated us the most was having to wait in a very long line after check-in just to make restaurant reservations. The wait was so excessive that we decided to come back later, which unfortunately resulted in us not being able to secure reservations at the restaurants we wanted. It’s hard to understand how a place rated as 5 stars requires guests to stand in long lines just to book dining. The only highlight of our stay was the restaurant staff — they were incredibly friendly, polite, and truly made a positive difference in our experience
Stayed 5 nights in Feb 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay and highly recommend. Everything from the staff and service throughout the resort, the rooms, the amenities and shows, as well as the food - it was all top notch. Located in the hotel zone so felt safe for this 1st time traveller to Mexico. The sand was soft and the water was clear blue. Located in the perfect spot where the waves were calm most of the time but when the wind picked up they were fun to play in. Would definitely return.
King suite 3rd floor
Stayed 7 nights in Feb 2026

10/10 Excellent

Kye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We couldnt have been happier with our stay. I want to personally say Thank you to every member of the staff. You all were great! The beach and ocean views are stunning. There was a nice mix of food choices. From burgers and fries to Hibachi, authentic Mexican dishes, steak, seafood etc. We enjoyed the live music, karaoke, magic shows, and high wire acts over the pool. There were "exercise" classes in the pool which were great. Souvenir shops, local bars and restaurants are within a 5 minute walk if you want to explore a little. Overall, we highly recommend. You wont be disappointed.
Stayed 4 nights in Feb 2026

6/10 Okay

ESTHER

Staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Lori Ann

Stayed 3 nights in Feb 2026

10/10 Excellent

Ryan

Amazing stay! All the staff are polite and ,
Stayed 2 nights in Feb 2026

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
We had a great week, the resort is spotless! Our rooms were beautifully clean. The staff here go out of their way! We appreciated all the great service we received but some callouts need to be made to Chantal on the beach, Abraham at the middle swim up bar and Antonio and Alejandro in Isla Contoy! They made our week and we were a group of 21!
Stayed 7 nights in Feb 2026

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Amazing staff, room was gorgeous, and the food was excellent. Good options for dinner. Beach was perfect!
Stayed 4 nights in Feb 2026

10/10 Excellent

Iwona Katarzyna

Stayed 7 nights in Feb 2026

10/10 Excellent

Nikesh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Although my first impression wasn’t great, as the property felt more like a hotel than a resort, the hospitality from the staff, the food, the beach, and almost everything else that followed made our stay at Grand Fiesta a truly memorable vacation.
Stayed 7 nights in Feb 2026

10/10 Excellent

Yoo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice front ocean view Food ok plus
Stayed 4 nights in Feb 2026

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