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Grand Fiesta Americana Coral Beach Cancun

5.0 out of 5.0

Recent guest reviews

El viaje tuvo motivos de vista a familiares que viven en Cancun. Mi hermano tuvo el buen tino de seleccionar este hotel y fue realmente un acierto. Amplio, limpio, cómodo y con un spa de maravilla. Fue una excelente estancia

we stayed for five nights, close to places of interest

The hotel zone is very built up with one large hotel after another. The area around this hotel is commercial, but that can be convenient. There is a good grocery store nearby but the hotel does not allow guests to bring in outside food.

AMAZING facility. My husband and I enjoyed our 25 anniversary, eating wonderful food with great ambiance, soaking up the sun on the clean beaches and swimming in the beautiful pools. The rooms are clean, with awesome views and great room service.

I can honestly say that this resort is the nicest we have ever experienced. It is gorgeous and an amazing location between the beach and pools you will not find better in Cancun. The best part of this resort is the staff, first class service, excellent customer service in every area. We were blown away with the staff and service we received with everyone at this resort. By far the best vacation and resort we have been and am looking forward to going back. Normally we never visit the same place twice but due to our experience at Grand Fiesta Americana Coral Beach we are excited to re-visit next year. I also highly recommend the Grand Club at this resort, as it is just a little extra but well worth it as the perks are unreal, cost affective and VIP treatment, cannot go wrong with this added feature. In addition to the Grand Club you really need to visit the spa as it is state of the art, absolutely gorgeous, best spa we have ever visited. This resort is a must stay...... thank you to the entire staff!!!

Everything about the hotel was excellent except for a couple of things. The breakfast price was way too high. $30 each for breakfast buffet, really? Only other issue was the room cleanliness. The bed bathroom areas were very nice but you could see rings and stains all over the tables. We were hesitant to lay anything food related on them.

We stayed at this hotel 21 years ago and that is why we selected it on this vacation. From the we arrived at the front doors we were welcomed and treated as though we were very special people. ALL the staff very professional, friendly, well groomed, helpful, caring. The room we stayed in was very comfortable and the staff constantly maintained the room, constantly provided clean towels. The food was excellent we didn't even bother trying outside restaurants. The buffets, and I don't like buffets, were fresh, perfectly cooked with a large selection of diverse choices to please every pallet. The pools well maintained and the bars services/food were great. The beach was well maintained too. I can not wait to visit the Grand Fiesta Americana again. The staff in the customer services (computer room) were very helpful. We took two tours: Chichen Itza which dragged out too long, seven o'clock pick up, we were held in a very hot shop without providing water though paid for in the tour and didn't leave till about 9:30. The Romantic Columbus cruise was fantastic, dinner surf and turf perfectly cook on board. All staff helped make the cruise even more special, even provided the most beautiful full moon, lol Made great new friends from all over the US and foreign. Would love to share photos but don't know. If Orbitz wants to contact me I will send later.

I truly enjoyed my stay in this hotel. While not being brand new, the rooms and surrounding grounds are kept in immaculate condition. Our room was clean and spacious. Though its not a all inclusive hotel there are restaurants onsite for you to enjoy. I found that the food was better quality than all inclusive hotels I've stayed at before. I cant gush enough about the staff! This had to be the best staffed hotel I have ever stayed in. I never had to wait or ask twice for anything. Everything was just beautiful from the fresh cut flowers in the lobby, to the winding pool and the beach. Oh and don't forget the breakfast buffet it was delicious with everything from meat and potatoes to smoothies. And one more thing don't hesitate going to the spa. I always make a trip to the spa on my vacations and this has to be the number one spa I've ever been to. There's not a lot of entertainment but clubs and bars are within walking distance if you want a night out on the town. There's also a supermarket around the corner that sells everything it kind of reminded me of walmart.

We had a four day sister's vacation to celebrate one of my sister's birthday and we had an amazing time. Except for concierge and reception - they are not that bad, they are just not as great as everyone else - the resort's staff is absolutely WONDERFUL. I would highly recommend a visit to the spa, we were extremely satisfied. The location is impeccable and the services are excellent. This hotel is very welcoming, well kept, and in a great location.

Has everything you need and more. Walking distance to all the amazing clubs/nightlife and a short bus ride to some amazing attractions! The food is incredible as well. I would highly recommend!

When I go to Cancun again I will stay here again you have everything you need.

This hotel is perfect for any type of tourists. Families, couples, singles. It's very well maintained and the service is great. The food, the drinks. Also is a block away from the night life and yet at the location is very quiet. In the other hand the spa is spectacular both in service and the installations.

If I could have rated this hotel beyond "Excellent", I would do it in a heart beat. This is a great hotel to stay in, it's close to activities in the hotel zone. After a long day out, our family is able to come back and rest peacefully for the next day. The staff is great. They are always willing to help and make our stay comfortable. I love to eat and the restaurant food in the hotel were excellent. They serve everything from breakfast buffets to lobster dinner out by the beach. And honestly, the price of the restaurants were very reasonable. The next time we come back, we will probably dine-in mostly at the hotel. For our kids, the hotel has their "Kidz Club", where our kids loved. The staff there, keep them entertained, while my wife and I have some peaceful time without them. This is a place for the entire family, I cannot wait to book another stay with this hotel on our next vacation trip to Cancun.

Great week! Wonderful staff. Nice rooms, clean and spacious. Beds kinda uncomfortable though. The give you robes and slippers to use for your stay. They have turn down service nightly. The food everywhere in the hotel was delicious!! Great ambiance everywhere from the lobby to the pool to the restaurants. It was all great! We loved all the time we spent there. The hotel has lots of activities during the day and most nights with live music and entertainment. We rented a car for our excursions and it saved us a lot. Cab fare is expensive, especially for large parties. Hotel is strict about not bringing in your own food though. Got scolded for bringing my own pan dulce from the market across the street but only from a manager. I didn't appreciate that. The pool staff was very accommodating though with everything!! We wouldn't hesitate to go back. It was our 2nd time. First was 20 years ago and all was as fantastic as we remembered and more.

We looked far and wide for a non-all inclusive luxury resort and were not disappointed. First, the resort itself is really stunning. You can spend 30 minutes just enjoying all the fresh cut flowers in the resort. All the rooms overlook the pool and beach. The beach? Best sand we've seen yet (this is our third Cancun visit). And the beach is huge by comparison. Plenty of room and you won't feel crowded nor have a problem finding chairs. The restaurants? Awesome. The French restaurant took 3 hours to enjoy, and worth every minute. The Mexican restaurant was equally stunning in presentation, music and cuisine. The spa presented an extensive hydro therapy, if you want to extend your visit there. Not disappointed in the least. Plan to return.

Loved the heated pools. The cabana rental is worth it

Overall a nice and luxury hotel. But the hotel is quite old. We got a water leaking problem although they fixed it quickly. The biggest complaint is that breakfast is not included. The price is too high for a non all inclusive hotel. Additionally, the check in process was extremely slow. They even examined my signature very carefully.

We had a great stay at this resort! The staff is incredibly friendly and the service is also top notch. I would definitely go again and would recommend to anyone planning a trip to Cancun.

Hotel is very clean, great staff, food was good. It's in close proximity to multiple shops and restaurants so we ventured out and found sushi, indian and mexican good. Also a huge supermarket is within walking distance. I do wish they offered comfortable beach and pool seating.

This is a great place to stay. Had minor inconvenience with loud noise from room next door and management resolved it immediately. Everything was great, service, food, facilites. The only thing I will suggest is more staff for pool and beach food and drink services.

Blvd. Kukulcan km. 9.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Avenida Kukulkan, Grand Fiesta Americana Coral Beach Cancun is within a 5-minute walk of sights such as Gaviota Azul Beach and Delphinus Dreams. This 602-room, 5-star resort welcomes guests with 5 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also a short walk from Forum By The Sea Mall and Caracol Beach.


Dining

There are ample dining options with 5 onsite restaurants, including Le Basilic, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or 2 coffee shops/cafés. Start your day off with buffet breakfast, available for a fee.


Rooms

All of Grand Fiesta Americana Coral Beach Cancun's 602 air-conditioned rooms provide balconies, minibars, and coffee makers. Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Grand Fiesta Americana Coral Beach Cancun, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for MXN 700 per person. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Junior Suite, Ocean View (Grand Club - Room Only)

Full 2 | Sleeps 4

Master Suite, 1 King bed, Oceanfront (Room Only)

King 1 | Sleeps 4

Junior Suite, Oceanfront (Room Only)

Full 2 | King 1 | Sleeps 4

Master Suite Grand Club (Room Only)

King 1 | Sleeps 4

Guest reviews for Grand Fiesta Americana Coral Beach Cancun

Everyone (41) Couples (137) Business (6) Family (85) Other (14) Friends (19)
5
Everyone

we stayed for five nights, close to places of interest

By on Nov 22, 2017

5

nice hotel in the hotel zone.

Everyone

The hotel zone is very built up with one large hotel after another. The area around this hotel is commercial, but that can be convenient. There is a good grocery store nearby but the hotel does not allow guests to bring in outside food.

By on Nov 8, 2017

Review comment responded on Nov 10, 2017

Thank you for taking the time to post. We are very happy to learn that your stay with us was comfortable. We are looking forward to welcome you back in the near future!

5

25 anniversary

Everyone

AMAZING facility. My husband and I enjoyed our 25 anniversary, eating wonderful food with great ambiance, soaking up the sun on the clean beaches and swimming in the beautiful pools. The rooms are clean, with awesome views and great room service.

By , from Texas on Oct 25, 2017

Review comment responded on Oct 27, 2017

Thank you for taking the time to post. We are very happy to learn that we were able to make your 25th anniversary a very special and memorable one!! Congratulations!! We are looking forward to welcome you back on your next trip to Cancun!

5

best resort ever!!!!!

Everyone

I can honestly say that this resort is the nicest we have ever experienced. It is gorgeous and an amazing location between the beach and pools you will not find better in Cancun. The best part of this resort is the staff, first class service, excellent customer service in every area. We were blown away with the staff and service we received with everyone at this resort. By far the best vacation and resort we have been and am looking forward to going back. Normally we never visit the same place twice but due to our experience at Grand Fiesta Americana Coral Beach we are excited to re-visit next year. I also highly recommend the Grand Club at this resort, as it is just a little extra but well worth it as the perks are unreal, cost affective and VIP treatment, cannot go wrong with this added feature. In addition to the Grand Club you really need to visit the spa as it is state of the art, absolutely gorgeous, best spa we have ever visited. This resort is a must stay...... thank you to the entire staff!!!

By , from Redondo Beach, CA on Oct 11, 2017

Review comment responded on Oct 13, 2017

Thank you for taking the time to post such a great review. We are very happy to learn that we were able to exceed your expectation and that you enjoyed our incredible VIP service! Is always nice to read comments like yours!! I will make sure to share your post with all our personnel, whom I am sure will be encouraged by all your great remarks! We are looking forward to welcome you back on your next stay in Cancun!

5

perfect location

Everyone

Everything about the hotel was excellent except for a couple of things. The breakfast price was way too high. $30 each for breakfast buffet, really? Only other issue was the room cleanliness. The bed bathroom areas were very nice but you could see rings and stains all over the tables. We were hesitant to lay anything food related on them.

By , from Duncan, SC. USA on Oct 11, 2017

Review comment responded on Oct 14, 2017

Thank you for comment and for bringing this to our attention, be assured that your feedback is very important and constructive as it allow us to identify opportunity areas that may require improvement in order to exceed your expectations in every aspect. We truly hope you to allow us to have another opportunity to welcome you again in the future.

5

fabulous hotel with ocean and pool view

Everyone

We stayed at this hotel 21 years ago and that is why we selected it on this vacation. From the we arrived at the front doors we were welcomed and treated as though we were very special people. ALL the staff very professional, friendly, well groomed, helpful, caring. The room we stayed in was very comfortable and the staff constantly maintained the room, constantly provided clean towels. The food was excellent we didn't even bother trying outside restaurants. The buffets, and I don't like buffets, were fresh, perfectly cooked with a large selection of diverse choices to please every pallet. The pools well maintained and the bars services/food were great. The beach was well maintained too. I can not wait to visit the Grand Fiesta Americana again. The staff in the customer services (computer room) were very helpful. We took two tours: Chichen Itza which dragged out too long, seven o'clock pick up, we were held in a very hot shop without providing water though paid for in the tour and didn't leave till about 9:30. The Romantic Columbus cruise was fantastic, dinner surf and turf perfectly cook on board. All staff helped make the cruise even more special, even provided the most beautiful full moon, lol Made great new friends from all over the US and foreign. Would love to share photos but don't know. If Orbitz wants to contact me I will send later.

By , from Virginia, USA on Sep 10, 2017

Review comment responded on Sep 12, 2017

Thank you for taking the time to comment. We are very glad to learn that once again we were able to exceed your expectations! We feel very proud of our highly-trained staff that always tries their best to offer a memorable stay to our guests! On the other hand, thank you for bringing all of these to our attention, be assured that your feedback is very important and constructive as it allow us to identify opportunity areas that may require improvement. We would love to pamper you again on your next trip to Cancun!

5

very nice and quiet hotel

Everyone

I truly enjoyed my stay in this hotel. While not being brand new, the rooms and surrounding grounds are kept in immaculate condition. Our room was clean and spacious. Though its not a all inclusive hotel there are restaurants onsite for you to enjoy. I found that the food was better quality than all inclusive hotels I've stayed at before. I cant gush enough about the staff! This had to be the best staffed hotel I have ever stayed in. I never had to wait or ask twice for anything. Everything was just beautiful from the fresh cut flowers in the lobby, to the winding pool and the beach. Oh and don't forget the breakfast buffet it was delicious with everything from meat and potatoes to smoothies. And one more thing don't hesitate going to the spa. I always make a trip to the spa on my vacations and this has to be the number one spa I've ever been to. There's not a lot of entertainment but clubs and bars are within walking distance if you want a night out on the town. There's also a supermarket around the corner that sells everything it kind of reminded me of walmart.

By , from Houston, TX on Sep 5, 2017

Review comment responded on Sep 7, 2017

Thank you very much for this great review. It's nice to know that you enjoyed every aspect of the resort and especially our culinary offering as we put a lot of thought into our menus. I am happy to ready that you liked our top-notch Gem Spa We're happy to pamper you to ensure that you have a great stay! We're looking forward to welcoming you again on your next visit.

5

great location, outstanding services

Everyone

We had a four day sister's vacation to celebrate one of my sister's birthday and we had an amazing time. Except for concierge and reception - they are not that bad, they are just not as great as everyone else - the resort's staff is absolutely WONDERFUL. I would highly recommend a visit to the spa, we were extremely satisfied. The location is impeccable and the services are excellent. This hotel is very welcoming, well kept, and in a great location.

By , from Phoenix on Sep 4, 2017

Review comment responded on Sep 7, 2017

Thank you for taking the time to post. We are very glad to learn that you enjoyed our breathtaking views, our great location that happens to be one of the best at Cancun Hotel Zone! On the other hand we are really sorry to hear that our Front Desk and Concierge staff didn´t meet your expectation please rest sure that we are doing our best to improve our service, your comment was sent to the Front Desk Manager. We would like to have the opportunity to host you again in the near future.

5

awesome resort!

Everyone
View from our room!

Has everything you need and more. Walking distance to all the amazing clubs/nightlife and a short bus ride to some amazing attractions! The food is incredible as well. I would highly recommend!

By , from Tampa, FL on Aug 22, 2017

Review comment responded on Aug 25, 2017

Thank you for taking the time to post a comment. It is very nice to learn that you enjoyed our privileged location and delicious food, also your photo is great, thank you for sharing! We are happy to hear that you had a great experience with us; it was a pleasure to host you!

5

great beach pools very close to everything

Everyone

When I go to Cancun again I will stay here again you have everything you need.

By on Aug 19, 2017

Review comment responded on Aug 22, 2017

We're looking forward to welcoming you again on your next visit. Thank you again for taking the time to let us know about your experience.