We enjoyed the passport coupons. La joys was great- amuse boy he, beautiful breads. All extras.
The service was amazing; everyone was very responsive, pleasant, and made us feel welcomed and cared for. The view from anywhere in the resort is breathtaking, and it was situated perfectly for a feeling of seclusion, yet incredibly accessible to shops, adventures, and anything we needed. Also, the Gem Spa, massage, and hydrotherapy were incredible.
This property was awesome. The staff was friendly, the food was excellent & the facility was clean and beautiful!
Hotel was great. Beach and pool area was clean and spacious. Service staff was great. Only complaint was right after checkin we were introduced to another staff member who was going to give us an “overview” of the hotel facility and services. That overview turned into a timeshare pitch for the hotel. It was not pushy and when we said we were not interested they didn’t push further, however, that is not appropriate for a 5 star hotel.
They say this is an all inclusive. That’s why you pay a resort fee. Until you get there and you have to pay for everything. EVERYTHING. This is a resort scam!!!!
The staff was wonderful very nice and the facilities very well kept and clean
The hotel is beautiful, clean, and view was amazing. I just wish it can be all inclusive in the future.
Amazing services and professional staff always smile :)
The beach is clean. Pool area is nice, staff is great.
Located in Zona Hotelera, Grand Fiesta Americana Coral Beach Cancun - All Inclusive is next to popular attractions like Gaviota Azul Beach and Forum Beach. This 602-room, 5-star resort has 4 outdoor pools along with a full-service spa and 5 restaurants.
Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 11:00 AM. There are ample dining options with 5 onsite restaurants, including Le Basilic, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or 2 coffee shops/cafés.
Grand Fiesta Americana Coral Beach Cancun - All Inclusive's 602 rooms provide balconies, minibars, and coffee makers. Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include safes, phones, and ironing boards.
Guests of Grand Fiesta Americana Coral Beach Cancun - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 43.25 per person. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach resort include a fitness center, a rooftop terrace, and free WiFi in public areas.
We enjoyed the passport coupons. La joys was great- amuse boy he, beautiful breads. All extras.
The service was amazing; everyone was very responsive, pleasant, and made us feel welcomed and cared for. The view from anywhere in the resort is breathtaking, and it was situated perfectly for a feeling of seclusion, yet incredibly accessible to shops, adventures, and anything we needed. Also, the Gem Spa, massage, and hydrotherapy were incredible.
Thank you for posting such a nice review. We're happy that you enjoyed the great service provided by our staff and the services of the fabulous Gem-Spa Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide every day. We look forward to welcome you again soon!
This property was awesome. The staff was friendly, the food was excellent & the facility was clean and beautiful!
Thank you for your comments. We are happy to hear that you enjoyed the facilities and the service provided by our staff. We hope to welcome you again in the near future!
Hotel was great. Beach and pool area was clean and spacious. Service staff was great. Only complaint was right after checkin we were introduced to another staff member who was going to give us an “overview” of the hotel facility and services. That overview turned into a timeshare pitch for the hotel. It was not pushy and when we said we were not interested they didn’t push further, however, that is not appropriate for a 5 star hotel.
Thank you for your review. It is great that you enjoyed the pool and beach area and of course the service provided by our staff! On the other hand, we are very sorry to read your comments about the service provided by Vacation club. I have shared your comment with their Manager asking them to rectify their service. Hopefully you will grant us the opportunity to welcome you once again.
They say this is an all inclusive. That’s why you pay a resort fee. Until you get there and you have to pay for everything. EVERYTHING. This is a resort scam!!!!
Thank you for your review, our apologies if you felt that your experience didn’t fulfilling your expectations. It is sad to read that you felt we are dishonest, our hotel is EP (No meals included). Also, our resort fee inclusion which are featured in most of our partners’ web-pages are: In-room Coffee & tea, In-room domestic bottled water, Gym Access, Pool and Beach Concierge special food amenities, Daily teens & adults activities program (excluding Coral KidZ Club activities), 1-800 tool free access US / CAN / MEX and local and LD domestic phone calls (within Mexico). The objective is to make our guest´s stay a more pleasant and enjoyable experience. However, we understand we have a communication opportunity and we will work on it.
Thank you for your five-star rating! We look forward to welcome you in a not so far future.
Gracias por su calificación, esperamos recibirle en un futuro cercano.
Thank you for your kind rating. We are happy to read all went well with your stay. Looking forward to welcoming you back in the near future!
The staff was wonderful very nice and the facilities very well kept and clean
Thank you for your kind review. We are happy to hear that you enjoyed the service provided by our staff. We look forward to welcome you in your next visit to Cancun
The hotel is beautiful, clean, and view was amazing. I just wish it can be all inclusive in the future.
Thank you for your review regarding your stay. We appreciate your comments about the facilities and the great views. Allow me to mention, we recently launched Ú by Fiesta Americana, which includes unlimited food & beverage and much more, Maybe next time you visit us you will enjoy this new concept, “ A hotel within a hotel” We look forward to hosting you in the near future!
Thank you for taking the time to comment. It is great that you enjoyed the benefits of our Resort Credit promotion and our Mexican Haute-Cuisine Restaurant La Joya We look forward to welcome you in a not so far future.