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Recent guest reviews

I thought since this was a Marriot hotel would be nice. Mistake!! Horrible! The sheets disgusting. The Ac SUPER NOISY. If you want to feel encarcelated those rooms are perfect. Horrible hotel!! Im glad i only book one night!! Please those sheets and those pillows!!’ CHANGE them for new ones

I rented a double room just for one night after cancjn airport and my final resort destination. The facility and staff are good. But we had a really bad experience with AC unit - it was so noisy at night so it was not able to sleep good. Also it was not able to handle the hot weather outside during day time because I guess they had really bad windows . It was like a hell

Friendly and nice location , everything close around this location.

I like the place and I will like to go again and rent a room

We stay here every single time we are in Cancun for business. The price point is perfect and the free breakfast is a major plus. We will definitely continue staying here each time we visit.

This hotel is located right in front of Las Americas Mall, where you can find many things. Rooms are very small but if you are out most of the day you won't need too much space Staff was nice and helpful, internet WiFi was ok and the breakfast was good enough, don't expect anything fancy

THE ROOM WAS FILLED WITH MOLD. THE STAFF WERE RUDE. THE BREAKFAST WAS JUST TOAST AND EGG-MIXED PORK.

Hotel is being remodeled and it smells like paint. The breakfast, which is included free, is not so good. It does not provides butter for the toasted bread. The "orange" juice is not natural juice. There is no good selection of cereal. This hotel's rate is the same as the One Cancun Centro Hotel but I would definitely pick The One Cancun Centro over this one if I would have been given the chance to choose between the two.

Little english, small room, bad internet. Breakfeast ok. Took 15 minutes to get room because I booked on the way there.

Got there 10pm with my gf and 2 friends. We had 3 reservation for 1 queen bed each and they gave us 3 room with 2 single beds each. They didnt want to give us what we paid for. After 45 minutes of arguing they gave me and my gf a room with queen bed but not my friends. Got in the room and there was hair all over the place, was incredible, 3 big hair in the bed sheets, hair on the bed tables and hair all over the floor. floor was really dirty. The manager came to clean the room at midnight and then i slept good.

unfortunately most hotels in mexico dont work that fast worbitz. twice in this trip to mexico i had to wait almost an hour so they could check my reservation throughorbitz. in one ocasion they never found in their systerm my reservation. i had to pay twice. personal is not nice. continental breakfast is a ch......... you better dont go down for it.

En general es un buen hotel para pasar la noche. No tiene grandes amenidades, pero el servicio es muy bueno y diligente. Lo más que nos gustó fue el desayuno que estuvo rico y bastante variado. Cuando llegamos a la habitación tenia un fuerte olor a humedad, pero lo resolvimos comprando un desodorante ambiental. El unico contratiempo que tuvimos realmente fue que las tarjetas de entrada a la habitación no funcionaban bien y en ocasiones tuvimos que pedirle al personal que nos abriera. Igualmente, la máquina de hielo se dañó el segundo día. Fuera de eso, el precio y la localización valen la pena para pasar una o dos noches en Cancún (cerca de Puerto Juarez).

, Garantía del 100%, excelente hotel y buena ubicación.

Av. Tulum Supermanzana 8, Manzana 1 Cancun QROO

Hotel highlights

  • Steps from Plaza Las Americas
  • Free buffet breakfast
  • Free WiFi and wired Internet in public areas
  • Free uncovered self parking

Located in Downtown Cancun, City Express Junior by Marriott Cancun is adjacent to Amerimed Hospital and within a 15-minute walk of popular sights like Hospiten Hospital. This 106-room, 3-star hotel welcomes guests with free breakfast, a private beach, and an outdoor pool.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

LCD TVs come with cable channels, and guests can stay connected with free wired internet. Beds sport down comforters. Free newspapers, phones, and desks are also standard.


Property features

Guests staying at City Express Junior by Marriott Cancun enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Guest reviews for City Express Junior by Marriott Cancun

Everyone (8) Couples (2) Business (1) Family (3)
3
Business Business

I thought since this was a Marriot hotel would be nice. Mistake!! Horrible! The sheets disgusting. The Ac SUPER NOISY. If you want to feel encarcelated those rooms are perfect. Horrible hotel!! Im glad i only book one night!! Please those sheets and those pillows!!’ CHANGE them for new ones

By on Apr 20, 2024

Review comment responded on Apr 22, 2024

Dear Hazel, i Would like to thank you for your preference. I apologize for not delivering the kind of service you deserve and the inconveniences you encountered during your stay. I have taken the necessary measures in order to avoid situations like these from occuring again, we are currently making several improvements to enhance the experience and comfort of our guests. I look forward to hosting you back in the near future.Cordially,José Carlos Vázquez

3
Family

I rented a double room just for one night after cancjn airport and my final resort destination. The facility and staff are good. But we had a really bad experience with AC unit - it was so noisy at night so it was not able to sleep good. Also it was not able to handle the hot weather outside during day time because I guess they had really bad windows . It was like a hell

By on Dec 21, 2022

Review comment responded on Jan 7, 2023

Dear Vadim, thank you for your preference. I apologize for the inconvenience you found during your stay, we are currently carrying out some improvements regarding our A/A units so in your future stay with us we will enhance your experience. I look forward to hosting you back next time you visit Cancun.Cordially,José Carlos VázquezGerente General

5
Everyone

Friendly and nice location , everything close around this location.

By on Sep 15, 2019

Review comment responded on Sep 21, 2019

We appreciate your comment, we invite you again to live a better experience and meet your expectations, greetings!

4
Family Family

I like the place and I will like to go again and rent a room

By on Jul 13, 2019

Review comment responded on Jul 16, 2019

We aprecciate your preference and hope to see you soon. Have a good day!

5
Everyone

By on Apr 29, 2019

Review comment responded on May 15, 2019

Gracias por su calificación esperamos que vuelta pronto a Cancun.

5
Everyone

We stay here every single time we are in Cancun for business. The price point is perfect and the free breakfast is a major plus. We will definitely continue staying here each time we visit.

By on Nov 28, 2018

4

nice hotel great location

Everyone

This hotel is located right in front of Las Americas Mall, where you can find many things. Rooms are very small but if you are out most of the day you won't need too much space Staff was nice and helpful, internet WiFi was ok and the breakfast was good enough, don't expect anything fancy

By , from houston tx on Oct 5, 2017

1
Everyone

THE ROOM WAS FILLED WITH MOLD. THE STAFF WERE RUDE. THE BREAKFAST WAS JUST TOAST AND EGG-MIXED PORK.

By on Jan 10, 2017

3

this is an ok hotel

Everyone

Hotel is being remodeled and it smells like paint. The breakfast, which is included free, is not so good. It does not provides butter for the toasted bread. The "orange" juice is not natural juice. There is no good selection of cereal. This hotel's rate is the same as the One Cancun Centro Hotel but I would definitely pick The One Cancun Centro over this one if I would have been given the chance to choose between the two.

By , from Puerto Rico on Oct 17, 2016

2

getaway

Business

Little english, small room, bad internet. Breakfeast ok. Took 15 minutes to get room because I booked on the way there.

By on May 6, 2015

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