Adhara Hacienda Cancun

Family-friendly hotel with a 24-hour health club and a 24-hour front desk

VIP Access

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Where to?

Dates

July 2025

August 2025

Relax by the rectangular pool surrounded by a paved deck and lounge chairs, with a shaded seating area nearby.

Experience the modern lobby's sleek design, featuring a glass partition, blue patterned wall, and metallic sculptures.

Relax in our spacious lobby with a seating area, sofa, armchairs, and potted plants.

Indulge in a variety of hot and cold dishes at our buffet.

Relax in a serene outdoor space surrounded by lush greenery and comfortable seating.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Gym

Explore the area

Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

Las Palapas Park
‪10 min walk‬
Benito Juarez Municipal Building
‪11 min walk‬
Plaza 28
‪19 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Excellent

215 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Room Executive Floor

Exceptional

215 sq ft
Sleeps 2
1 King Bed

Room Executive with View

Very good

Sleeps 2

Room Standard

Sleeps 4

About the neighborhood

Cancun

Located in Downtown Cancun, Adhara Hacienda Cancun is a leisurely stroll from popular sights such as Mercado 23 and Benito Juarez Municipal Building. This 174-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

Mercado 23 - 5 min walk - 0.3 miles
Las Palapas Park - 10 min walk - 0.6 miles
Benito Juarez Municipal Building - 11 min walk - 0.6 miles
Plaza 28 - 19 min walk - 1.0 mile
Puerto Cancun Marina Town Center - 3 min drive - 1.3 miles

Getting around

Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

‪La Suegra - ‬8 min walk
‪McDonald's - ‬9 min walk
‪Taqueria Coapenitos - ‬4 min walk
‪Ty-Coz - ‬8 min walk
‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel with a 24-hour health club and a 24-hour front desk

Adhara Hacienda Cancun features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a meeting room.

LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Enjoy a casual meal by the pool with a view of the surrounding area.

Pool
Breakfast included
Pet friendly
Parking included

$95 nightly

Jul 14 - Jul 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free secured, uncovered self parking on site
Free RV/bus/truck parking on site

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Snack bar/deli

Restaurants on site

El Alhena
El Campanario
El Patio

Things to do

24-hour health club
Children's pool
Outdoor pool
Playground

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas

Accessibility

Elevator

1 building
4 floors
Banquet hall
Built in 1988
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-11:00 PM
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
No cribs or infant beds are available.

Property is also known as

Hacienda Cancun

Radisson Hacienda

Radisson Hacienda Cancun

Radisson Hotel Cancun

Radisson Hotel Hacienda

Radisson Hotel Hacienda Cancun

Cancun Radisson Hacienda

Radisson Cancun

Adhara Hacienda Cancun Hotel

Adhara Hacienda Hotel

Adhara Hacienda Cancun

Adhara Hacienda

Adhara Hacienda Cancun Hotel

Adhara Hacienda Cancun Cancun

Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Adhara Hacienda Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Mercado 23 and Séptimo Día Adventist Church. You'll also find Plaza 28 and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at Adhara Hacienda Cancun?

Yes, secured self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Adhara Hacienda Cancun include a casino on the premises?

No, Adhara Hacienda Cancun doesn't have a casino.

Will I find an indoor pool at Adhara Hacienda Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Adhara Hacienda Cancun good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Adhara Hacienda Cancun?

No, this hotel doesn't have a spa tub.

Does Adhara Hacienda Cancun have a restaurant that serves breakfast?

Yes, Adhara Hacienda Cancun serves a full breakfast for a surcharge each morning at El Alhena.

Will Adhara Hacienda Cancun allow pets to stay free of charge?

No, pets aren't allowed at Adhara Hacienda Cancun.

Does Adhara Hacienda Cancun have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Adhara Hacienda Cancun?

The closest major airport to Adhara Hacienda Cancun is Cancun Intl. Airport (CUN), which is 11.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Adhara Hacienda Cancun?

Yes, some guestrooms at Adhara Hacienda Cancun offer a furnished balcony and may feature city views.

Does Adhara Hacienda Cancun offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Adhara Hacienda Cancun.

Adhara Hacienda Cancun Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

richard

Apr 9, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Valerie Hope, Hamilton

Traveled with partner

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel in a walkable location, close to restaurants and shopping. Will stay again.

Stayed 7 nights in Mar 2025

10/10 Excellent

Harry

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

ben cheikh

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan, Calgary

Mar 16, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

6/10 Okay

Gabriel

Business traveler, Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities

uncomfortable beds

Stayed 7 nights in Mar 2025

10/10 Excellent

Edith

Traveled with partner

Mar 13, 2025

Very beautiful property. Very pleasantly surprised.

Stayed 1 night in Mar 2025

8/10 Good

Diana

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Easy check in. Room clean. Good sleep. Breakfast great.

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Edith

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So pleasantly surprised by how beautiful the property was.

Stayed 1 night in Mar 2025

8/10 Good

jaime daniel

Traveled with family

Mar 2, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro

Stayed 7 nights in Feb 2025

10/10 Excellent

Mariana

Traveled with family

Feb 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay! Staff was friendly and helpful. Room was clean and comfortable. The location was also great. Lot's of good restaurants at a walkable distance and not too far from the beach. It's super close to the Cancun ADO terminal, so it's great if you want to go on day trips to places like Tulum or Playa Del Carmen. A great option if you're on a budget or want to skip the all-inclusive hotel experience.

Stayed 7 nights in Feb 2025

10/10 Excellent

frank

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.

Stayed 6 nights in Feb 2025

8/10 Good

Jose

Traveled with partner

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast buffet was very complete, but I found the fruit to be green or tasteless. The juices were not natural. The bread was also not tasty, as you normally find in Mexico. But the hotel in general was very nice, and the staff was friendly.

Stayed 4 nights in Feb 2025

10/10 Excellent

Lia

Feb 12, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Deanna

Traveled with partner

Feb 7, 2025

Liked: Cleanliness, amenities

Clean, friendly service

Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2025

8/10 Good

Richard

Feb 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The Buffet Breakfast and food at the pool bar was very good. Staff was friendly except the front desk. When I asked to use the phone (there are no phones in the rooms) to call a 1-800 number to our airline. I was told their phones can not call 800 numbers. No help was offered.

Stayed 4 nights in Jan 2025