Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with a 24-hour health club and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Front of property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Las Palapas Park
    ‪10 min walk‬
  • Benito Juarez Municipal Building
    ‪11 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Room

8.4 out of 10
Very good
(33 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Executive Floor

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Room Executive with View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, Adhara Hacienda Cancun is a leisurely stroll from popular sights such as Mercado 23 and Benito Juarez Municipal Building. This 174-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Mercado 23 - 5 min walk - 0.3 miles
  • Las Palapas Park - 10 min walk - 0.6 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Plaza 28 - 19 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 3 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel with a 24-hour health club and a 24-hour front desk
Adhara Hacienda Cancun features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a meeting room.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Adhara Hacienda Cancun?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on Jul 4, 2025 start from $73.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Adhara Hacienda Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Mercado 23 and Séptimo Día Adventist Church. You'll also find Plaza 28 and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at Adhara Hacienda Cancun?

Yes, secured self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Adhara Hacienda Cancun include a casino on the premises?

No, Adhara Hacienda Cancun doesn't have a casino.

Will I find an indoor pool at Adhara Hacienda Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Adhara Hacienda Cancun?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Adhara Hacienda Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Adhara Hacienda Cancun have a restaurant that serves breakfast?

Yes, Adhara Hacienda Cancun serves a full breakfast for a surcharge each morning at El Alhena.

Will Adhara Hacienda Cancun allow pets to stay free of charge?

No, pets aren't allowed at Adhara Hacienda Cancun.

Does Adhara Hacienda Cancun have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Adhara Hacienda Cancun?

The closest major airport to Adhara Hacienda Cancun is Cancun Intl. Airport (CUN), which is 11.5 mi away (21 minutes by car).

Are there rooms with balconies at Adhara Hacienda Cancun?

Yes, some guestrooms at Adhara Hacienda Cancun offer a furnished balcony and may feature city views.

Does Adhara Hacienda Cancun offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Adhara Hacienda Cancun.

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 877 reviews
Rating 8 - Good. 294 out of 877 reviews
Rating 6 - Okay. 99 out of 877 reviews
Rating 4 - Poor. 23 out of 877 reviews
Rating 2 - Terrible. 21 out of 877 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ben cheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan, Calgary

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Gabriel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
uncomfortable beds
Stayed 7 nights in Mar 2025

10/10 Excellent

Edith

Traveled with partner
Very beautiful property. Very pleasantly surprised.
Stayed 1 night in Mar 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Room clean. Good sleep. Breakfast great.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleasantly surprised by how beautiful the property was.
Stayed 1 night in Mar 2025

8/10 Good

jaime daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro
Stayed 7 nights in Feb 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was friendly and helpful. Room was clean and comfortable. The location was also great. Lot's of good restaurants at a walkable distance and not too far from the beach. It's super close to the Cancun ADO terminal, so it's great if you want to go on day trips to places like Tulum or Playa Del Carmen. A great option if you're on a budget or want to skip the all-inclusive hotel experience.
Stayed 7 nights in Feb 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.
Stayed 6 nights in Feb 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very complete, but I found the fruit to be green or tasteless. The juices were not natural. The bread was also not tasty, as you normally find in Mexico. But the hotel in general was very nice, and the staff was friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lia

Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, amenities
Clean, friendly service
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The Buffet Breakfast and food at the pool bar was very good. Staff was friendly except the front desk. When I asked to use the phone (there are no phones in the rooms) to call a 1-800 number to our airline. I was told their phones can not call 800 numbers. No help was offered.
Stayed 4 nights in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy cómodo y agradable

Hotel muy bien cuidado. El desayuno abundante, sabroso y variado. La atención excelente.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Marlan

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice, for the money I paid it was ok. The staff was very friendly and helpful. I wouldn't necessary visit there and again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serafin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, staff really pleasant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay prior to heading out to Progreso. The hotel was great and so was the staff. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafe very friendy. the citio Taxi Not Good
Stayed 7 nights in Jan 2025