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Adhara Hacienda Cancun

3.0 star property
VIP Access

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Photo gallery for Adhara Hacienda Cancun

Arcade
Terrace/patio
Reception
Exterior
Suite, 1 Bedroom | Living area | 16-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(47 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 16-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, Adhara Hacienda Cancun is a leisurely stroll from popular sights such as Mercado 23 and Benito Juarez Municipal Building. This 174-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Mercado 23 - 8 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Las Palapas Park - 13 min walk - 0.7 miles
  • Plaza 28 - 4 min drive - 1.4 miles
  • Plaza Las Americas - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Subway - ‬9 min walk

About this property

Adhara Hacienda Cancun

Adhara Hacienda Cancun features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect free WiFi and 16-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Adhara Hacienda Cancun?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on May 8, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Adhara Hacienda Cancun?

This hotel is situated in Downtown Cancun within a short 13-minute walk of Las Palapas Park and also 7 minutes on foot from Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Plaza Las Americas within a short drive.

Is parking available on site at Adhara Hacienda Cancun?

Yes, secured self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Adhara Hacienda Cancun include a casino on the premises?

No, Adhara Hacienda Cancun doesn't have a casino.

Will I find an indoor pool at Adhara Hacienda Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Adhara Hacienda Cancun?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a swim-up bar.

Does Adhara Hacienda Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Adhara Hacienda Cancun have a restaurant that serves breakfast?

Yes, Adhara Hacienda Cancun serves free buffet breakfast at El Alhena each morning.

Will Adhara Hacienda Cancun allow pets to stay free of charge?

No, pets aren't allowed at Adhara Hacienda Cancun.

Does Adhara Hacienda Cancun have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Adhara Hacienda Cancun?

The closest major airport to Adhara Hacienda Cancun is Cancun Intl. Airport (CUN), which is 11.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Adhara Hacienda Cancun?

Yes, some guestrooms at Adhara Hacienda Cancun offer a furnished balcony and may feature city views.

Does Adhara Hacienda Cancun offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Adhara Hacienda Cancun.

Adhara Hacienda Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

miguel eduardo

Stayed 1 night in Jan 2026

10/10 Excellent

Esperanza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 10 nights in Nov 2025

10/10 Excellent

Sevil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was godd, except the air conditioner makes a lot of noise at night, and it continues to run even when turned off.
Stayed 2 nights in Jan 2026

10/10 Excellent

Annah

Liked: Cleanliness, property conditions & facilities
Front desk was extremely helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Stayed 7 nights in Jan 2026

8/10 Good

Anita

Stayed 1 night in Jan 2026

10/10 Excellent

Jordi, Port Charlotte

Stayed 6 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2025

6/10 Okay

Tristin

Disliked: Amenities, property conditions & facilities
Pool was cold, beds were very uncomfortable and pillows were hard and tiny.
Stayed 1 night in Dec 2025

8/10 Good

angela

Traveled with family
Liked: Cleanliness, staff & service
The room was clean, we had fresh towels, the staff was friendly and helpful. The breakfast buffett was good. It was in a good location, not too far from the spots we needed to go. We went on Christmas Eve and I did not know that everything at the hotel would close by 5 including the restaurant/bar pool service so that sucked. The main reason we stayed there on our last night was to enjoy that service.
Friendly salamander in the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

jesus maria

Liked: Cleanliness, staff & service, amenities
Más de 30 años que vengo a este hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

miguel eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities
todo perfecto, siempre escojo este hotel, 100% recomendable, la señora Mary en el comedor es excelente persona
Stayed 2 nights in Nov 2025

10/10 Excellent

Elias

Liked: Cleanliness, property conditions & facilities
Muy buena atención todo esta a la orden gracias excelente
Stayed 5 nights in Nov 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Stevo

Stayed 9 nights in Nov 2025

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.
Stayed 1 night in Nov 2025

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Stayed 5 nights in Oct 2025

8/10 Good

sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season
Stayed 2 nights in Oct 2025

2/10 Terrible

miguel eduardo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
La primera habitación que me dieron tenía un tremendo olor a drenaje, para reportarlo tienes que mandar un WhatsApp y esperar que te contesten (no hay comunicación directa a recepción, entonces toma tu maleta, vas a recepción y te asignan otra habitación pero no se puede abrir la puerta, vuelves a bajar a recepción y te dan una llave nueva, vuelvo a subir y tampoco funciona, vuelvo a recepción ?(3era. vez) y me mandan a uno de mantenimiento a quien le demuestro que no funciona, bajamos juntos de nuevo y es cuando me asignan una nueva habitación……. y para todo, no hubo nunca un “disculpe ud”
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super kind and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Yasir Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

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