We loved the place. Amazing hotel. The lobby is clean and with an amazing view and amenities. It has a bar and guest services. The walk to the hotel is beyond amazing. There is flora and fauna on both sides. It's like walking through the jungle. You don't have to walk, there is a shuttle that runs ...
We've been vacationing in Punta Cana for many years alternating between Natura Pk.,Tropical Princess and Bravaro Princess neither of which are 5 star resorts. This time was a rough start. We had 3 different rooms, each with a problem we could not have survived for the duration of our stay. The staff, ...
Hotel check in was very quick and easy. Front desk staff was friendly. Hotel overall is very nice, cute quaint little spots and an amazing beach. Rooms could use some updating, took a long time to get our bags upon check in and wait and service staff somewhat slow. Santa was awesome. Went in a group ...
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I spent 10 days at Meliá with my husband and our 13 years old daughter and we had a magic moment. The check in was fast and the person was very helpful finding us the perfect room near the pool and beach. The laidies who took care of our room was very friendly also and provided us everything we asked for. Restaurants, the food was delicious and the stuff was perfect always giving us a smile. The beach dance boys and the lobby dancing boys and girls group was the best ones providing us a excelente time either at the beach at day time and at the lobby at night time. The shows was awesome every night. Security guys and the drivers were very helpful as well... we sure are going back to Meliá
Hotel check in was very quick and easy. Front desk staff was friendly. Hotel overall is very nice, cute quaint little spots and an amazing beach. Rooms could use some updating, took a long time to get our bags upon check in and wait and service staff somewhat slow. Santa was awesome. Went in a group and the adult side was a little boring, but we were able to use the family side and had a great time.
Everything was great here except for the food. I heard many other complaining about this during my stay as well. Specifically the buffet food was weak...fruits sour, steak chewy, missing basic items such as oatmeal and ketchup.
Great resort had a wonderful time only downfall was customer service they need lots of help in that department