Hotels in Greater Antilles

"Ocean View room was Beautiful clean and spacious rooms property is stunning and elegant food is marvelous 5 star resort staff is the best service is excellent and prompt 👌 "

"The place itself was clean and tidy. The ocean was right outside, but a lot of seaweed. The drinks were ok. The one issue we had was the food. The food was extremely mediocre and made us sick. Also, half of the property is closed off to people that aren’t premium members which we felt was disappointing. "

"DO NOT STAY HERE!!! Worst CS ever. We booked 5 rooms for 2 nights before our Cruise & 5 rooms for 1 night after our Cruise. Got checked in for the 2 nights before our Cruise & the rooms stunk, were old & dirty. Breakfast was of coffee & juice, prepackaged cereal, prepackaged stale muffins, & dry tasteless croissants. Our nephew & his girlfriend were in the room (she was showering) & 2 guys entered their room using a keycard or somehow let themselves in; they said they were from housekeeping but the room had already been made up. On the morning of our check out I went down to ask if we could move all our luggage to one room since checkout was at 11:00 & we had until 2:00 before we were leaving for the Ship. We had 5 rooms & only wanted 1 room to store all our bags & have access to the shower. Was told NO. On our return from the Ship we checked in to the hotel at 4:00 check in time & told only 3 out of the 5 rooms were ready. No handicap accessible room which had been requested for hubby’s mother & their solution was to walk to a walgreens & buy a toilet seat riser. I asked for the manager’s name & they refused to give me the name of the manager also. We told them this whole experience was unacceptable & their answer was we ‘could go find another hotel.’ The next morning after showering & walking around the room packing I went to put my socks & shoes on & my feet were black from how dirty the floor was in our room. We spent $2613 staying there & this is how they treated us."