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Dreams Flora Resort & Spa - All Inclusive

4.0 star property
Family-friendly property on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Dreams Flora Resort & Spa - All Inclusive

Beach bar
Property video
Outdoor banquet area
Restaurant
Theater show

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Bar
  • All inclusive

Explore the area

View in a map
Carr. Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Cabeza de Toro Beach
    ‪15 min walk‬
  • Place, Dolphin Explorer
    ‪17 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Tropical View)

8.4 out of 10
Very good
(6 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Tropical View)

8.4 out of 10
Very good
(6 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View

9.8 out of 10
Exceptional
(7 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View

9.6 out of 10
Exceptional
(11 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Up)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Swim Up)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Swim Up)

Junior Suite, 2 Double Beds (Swim Up) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Swim Up)

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Family Room)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (Family Room)

  • 1163 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Preferred Club, Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Preferred Club, Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Preferred Club, Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club, Tropical View)

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Partial Ocean View (Preferred Club)

  • 581 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Partial Ocean View (Preferred Club)

  • 581 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Preferred Club, Family Room)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (Preferred Club, Family Room)

10.0 out of 10
Exceptional
(1 review)
  • 1163 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

7.6 out of 10
Good
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Preferred Club, Swim-Up)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Preferred Club, Swim-Up)

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Preferred Club, Swim-Up)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club, Swim-Up)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (Preferred Club Master)

Suite, Ocean View (Preferred Club Master) | Minibar, in-room safe, individually decorated, individually furnished

Suite, Ocean View (Preferred Club Master)

  • 1076 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Dreams Cap Cana Resort & Spa - All Inclusive

Cap Cana
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 339 reviews
$480 nightly
The price is $480
Jan 3 - Jan 4, 2026
Total with taxes and fees
Dreams Cap Cana Resort & Spa - All Inclusive

About the neighborhood

Punta Cana

Dreams Flora Resort & Spa - All Inclusive places you next to Bavaro Lagoon and within a 15-minute walk of Cabeza de Toro Beach. This 520-room, 4-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Bavaro Lagoon - 5 min walk - 0.3 miles
  • Cabeza de Toro Beach - 15 min walk - 0.8 miles
  • Dolphin Explorer - 17 min walk - 0.9 miles
  • Catalonia Caribe Golf Club - 5 min drive - 1.7 miles
  • Bavaro Beach - 26 min drive - 10.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪The Cut - ‬19 min walk
  • ‪The Win - ‬6 min drive
  • ‪Windows Restaurant - ‬5 min walk
  • ‪Restaurante Brasileiro Punta Cana - ‬17 min walk
  • ‪World Cafe - ‬10 min walk

About this property

Dreams Flora Resort & Spa - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
Dreams Flora Resort & Spa - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with tours or tickets, access to locker space, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Balconies, MP3 docks, and minibars are also available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 2 beach bars
  • 2 swim-up bars
  • 4 poolside bars
  • 8 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Shopping mall
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 13 buildings
  • 3 floors
  • Built in 1997
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - January 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Dreams Flora Resort Spa
Dreams Flora Resort Spa All Inclusive
Dreams Flora Resort & Spa - All Inclusive Punta Cana
Dreams Flora Resort & Spa - All Inclusive All-inclusive property

Frequently asked questions

Are free cancellation options available at Dreams Flora Resort & Spa - All Inclusive?

Dreams Flora Resort & Spa - All Inclusive offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to Dreams Flora Resort & Spa - All Inclusive?

This property is located in Punta Cana, a short 13-minute walk from Cabeza de Toro Beach and also 1 minutes on foot from Bavaro Lagoon. Bavaro Beach and Downtown Punta Cana are both also nearby.

Is parking available on site at Dreams Flora Resort & Spa - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa at Dreams Flora Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, body treatments, massages, and mani/pedis.

Does Dreams Flora Resort & Spa - All Inclusive feature a casino on the premises?

No, Dreams Flora Resort & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Flora Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 6:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Dreams Flora Resort & Spa - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, 4 outdoor pools, and 8 restaurants.

Are there hot tubs at Dreams Flora Resort & Spa - All Inclusive?

No, this all-inclusive property doesn't have a spa tub.

Does Dreams Flora Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Flora Resort & Spa - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Dreams Flora Resort & Spa - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Dreams Flora Resort & Spa - All Inclusive for a fee of USD 65 per pet, per day. The property also provides food and water bowls.

Does Dreams Flora Resort & Spa - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Dreams Flora Resort & Spa - All Inclusive?

The closest major airport to Dreams Flora Resort & Spa - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 12.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Dreams Flora Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Flora Resort & Spa - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Dreams Flora Resort & Spa - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Dreams Flora Resort & Spa - All Inclusive.

Reviews

Dreams Flora Resort & Spa - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 312 out of 476 reviews
Rating 8 - Good. 82 out of 476 reviews
Rating 6 - Okay. 38 out of 476 reviews
Rating 4 - Poor. 22 out of 476 reviews
Rating 2 - Terrible. 22 out of 476 reviews

Reviews

8/10 Good

Alexander

Stayed 8 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so well done. Unlike many of the hotels in Punta Cana, they have thought about their surroundings, making sure to fill the property with trees and plants. The pools look natural, no straight edges and green tiles to give a natural look. Lots of restaurant choices and waterpark ideal for children. Unfortunately (as with a lot of Caribbean beaches these days) the seaweed is a problem - there was a lot and it means you don’t get that azul blue sea colour. So check what it’s like at your time of year. They do a good job but it’s a thankless task. In short, the hotel is fantastic (one of the best we’ve stayed), but if the beach is a priority I’d suggest checking the south of the island (Bayahibe or La Romana).
Stayed 14 nights in Aug 2025

10/10 Excellent

Jonhley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who serve customers in restaurants seem a little discouraged.
Stayed 6 nights in Aug 2025

10/10 Excellent

Elaine

Stayed 4 nights in Aug 2025

10/10 Excellent

Juliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here with my family. The best part about our stay was the amazing staff and how friendly and helpful they were. They provided the best service possible and were very friendly.
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, family friendly and day care personnel was great. Generally all aspects were very good.
Stayed 5 nights in Aug 2025

8/10 Good

Reneca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk check in staff are less than pleasant, they don’t acknowledge you when you walk up to the desk, pretend not to see you… other staff were great, kind and friendly and helpful, dirty beach but great pool. Check in was a bit hectic but I guess it was a busy weekend, overall good stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Nou

Disliked: Cleanliness, property conditions & facilities
It was an okay resort. Most of the staff was very kind however, we met a few that was rude and snarky. The toilets near the restaurants were dirty. It was not cleaned very often. The shower in our room
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. Plenty of activities to do. The teen club was a big hit with my kids and gave us parents the chance to do activities in our own. The spa is delightful. The staff is super friendly and the pool bartenders really aim to please.
Stayed 7 nights in Aug 2025

10/10 Excellent

Dipika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Extraordinarily friendly staff. Thanks to Pedro for his excellent service and kindness. It was a very nice few days for our family. We had a wonderful time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Howard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Will nuestro mayordomo y las muchachas del world café stephy y Marelyn fueron espectaculares
Stayed 6 nights in Aug 2025

6/10 Okay

Amanda Lauren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very pretty but food was not good. VIP was worth it for the extra restaurant and butler
Stayed 5 nights in Aug 2025

6/10 Okay

ELPIDIO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Need more intretaiments
Stayed 3 nights in Aug 2025

8/10 Good

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok. Room was excellent. Overall 5 star property. The only thing annoying was a bad odor coming from ocean seaweeds.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aviad Avraham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in Aug 2025

8/10 Good

sona

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Food was decent but found the hotel lacking cleaningness. Housekeeping forgot to clean our room two days in a row. Other than that everyone very friendly
Stayed 3 nights in Aug 2025

8/10 Good

Bassem

Traveled with family
Liked: Amenities, property conditions & facilities
The beach was horrible with the seaweed anything else was okay the staff little bit unhelpful but overall not bad
Stayed 4 nights in Aug 2025

2/10 Terrible

Weda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overgrown grass everywhere especially by the pool. The worm in salad with poor customer service recovery was disappointing. The inconsistent cleaning of the room was also troublesome. The food was plain awful although presentation was nice. Overall, awful experience.
Worm in salad. I have video of it as well. Disgusting!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mariela

Stayed 4 nights in Aug 2025

2/10 Terrible

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not allowed to leave the property until I paid the hotel more money beyond what Expedia quoted me for this trip. That is an unfair business practice and neither Expedia nor the hotel will take responsibility for not agreeing to the price. Awful customer service.
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartenders at the sugar reef Ron and hector were excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff, good food, rooms comfortable and great view.
Stayed 7 nights in Aug 2025

8/10 Good

Christina Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water at this resort is terrible, if your going for the beach experience do not go here.
Stayed 4 nights in Aug 2025

8/10 Good

Jeremy, Hendersonville

Stayed 4 nights in Aug 2025