Knights Inn Norcross GA1.5 out of 5.0
Recent guest reviews
For some reason this hotel has the right to pick and choose when you can utilize your Wyndham points, i was already checked into one of their rooms when i decided to call wyndham and ask if i can apply my points for a discount to extend my stay, the hotel told wyndham they didn't have any available rooms, I told them I'm in the room and have been for 2 days they said I can extend my stay but i want to use my points guess what wyndham did they told me they have the right to refuse the promos if they want. Then why is Bates Motel even apart of this brand, makes you question whats the point of even using wyndham if certain hotels have the rights to not honor the promos.
Similar to Motel 6, this motel offers absolutely nothing extra. Bring your own bed blanket, clock, and hairdryer. Also, the TV remote here did not function properly and the Internet was very slow. You get what you pay for.
Men gathered on chairs on cells outside our door, room had terrible stench unclean we left as fast as we could book a mother room didn't stay more than 20 mins. Never received any refund. Deplorable!!
Came here 2 weeks ago on business and found this on Expedia. The price was right and I figured I would just be here to sleep so I would deal with any issues. I was pleasantly surprised. The staff is very nice, room is very clean, housekeeping checks on me every day, price is great. I thought I would only be here a few days but now I finding myself having to be here longer on business. I will stay here because of the pleasant staff and housekeeping is great. I had no problems at all except for all of the people hanging out in parking lot and a couple times men came up to me in parking lot and asked for money or a ride. They must live there? And it is an extended stay location close to interstate and has a breakfast place next door. I would refer this hotel if you want a clean room to sleep and a good price. Wish they had continental breakfast but they do have coffee in lobby.
At least the bed is somewhat comfortable. The floor creeks as you walk, the toilet constantly is draining, the tub drips. Our door frame is bulging so you can see light coming in around it. I went to go take a shower and forgot my shampoo and was almost locked in the bathroom because the door sticks once you shove it into the frame. The tv signal is weak and all channels were blurry/fuzzy. Fortunately, we aren't doing anything in this room but sleeping. However, the sheets don't quite fit the mattress and began slipping off at night. This didn't affect our stay as we didn't have a dog with, but all of their signs contradict their animal policy... I think. I couldn't really figure out their policy.... One sign says "no more than 15lbs" and another says "no more than 20lbs", while our room sign says "no pets allowed ever" even though they asked if we had pets with and their front desk sign says "dogs welcome in all rooms."
We arrived around 5am, checked into the unit 103 and I discovered a bug. Now I know I didn't pay that much for this room so I tried to ignore it but when my friend walked into the restroom, it was literally crawling with bugs and roaches. I decided to go back to talk to the front desk and told him I immediately wanted to leave and to get a refund. The guy tells me that he couldn't give refunds and I needed to speak to his manager..unfortunately the manager, Won Cho couldn't be reached at the time. I wrote my number down so I could be reached by said manager, but not surprisingly I have yet to receive a phonecall. The guy at the desk ended up showing me another unit 204 which didn't have bugs but there were cigarette burns on some of the lamps, walls and sheets. After driving 6 hours, my friends and I really just wanted to sleep so we stayed. I really had a good night rest but I'm still a little disappointed by the bugs that I had to deal with and the lack management taking ownership. I guess next time I'll spend more money elsewhere to have a bug free experience.
Last year stayed at Comfort inn at 7495 Canada Ave, Orlando and had a very good experience. So this year we choose to stay at the Comfort Inn Maingate, Kissimmee Fl. The staff was courteous and helpful. The room was a different story. Bed sheets we very clean, but that was the best part of the room. The bathroom was very disgusting. Towels were clean. The floor n.ext to the vanity was dirty and looked like it had not been washed in over a year. (Meant to take a picture but forgot) .All the corners had dirt in them. The Faucet leaked and dripped all night, Asked for more soap and never got it. When we were making the booking we were misinformed about shuttles to the parks and that was another disappointment. This left a bad taste in our mouth and I am not sure I will ever stay in another Comfort Inn. Robert J Wiacek Rxbob6@comcast.net home 630-971-2576
Rooms are fairly clean and the atmosphere is quiet. If you are looking for a quick place to lay your head and don't mind "appearance" than this is the place for you. My main disappointment is the lack of Flat screen TV, as I like to connect laptop to it.
Great location but falls short in other aspects. Front Desk service is poor based upon very slow computers. Front Desk personnel are unfriendly. Beds are comfortable. Food service well below average -- in the Very Poor range. It is a property ripe for demolition or complete renovation and upgrade to the 21st Century.
When I drove up I'll say I was a little weary because it isn't the greatest to look at from outside. The staff was friendly and fast. The rooms are very nice and clean. It was quiet and peaceful. I slept comfortably. The price was very reasonable. It's my new get away hotel in Norcross.
Reviews from Trip Advisor
15% of guests recommend this hotelTotal of 23 reviews