Had an issue with my parking pass that was supposed to give us in and out privileges. It never worked and I had to contact guest services each time i needed to get in and out of the parking lot. Also the elevators say no smoking yet it had a heavy stench of Marijuana and smoke.
It's a little farther from the Disneyland entrance then I normally like, but manageable. The guy who checked me in was startlingly rude but everyone else there was great. It was clean and the beds were good. Paid extra for the parkview room. It was awesome to lay in bed and watching the fireworks! Will stay there again.
Everything about this hotel was good
This was our first time staying here, and it was so nice!! Very cute hotel! Our room was clean, comfy bed, nice shower. I just wish it was a little smidgen closer to Disneyland. It didn't seem like a long walk, until you've walked all day in Disneyland! Overall, great experience!
The bathroom sink and shower was not in good condition it was completely clogged, outside our rooms
The hotel was great! Great distance to Disneyland. The food in the restaurant was delicious.
Nice
Needs a jacuzzi other then that perfect
Hotel was close to Disneyland and withing walking distance. Check in was nice and easy and the free complimentary adult beverages were a nice treat, but that was the end of the nice things. The next morning after we checked in we noticed that water was dripping from the ceiling above us and had got one of our kids suitcase all wet. We reported it, but never heard anything back. We even inquired about it a few hours later and they made it seem like nothing was reported. The rug was soaking wet as well as the luggage. Then aftwr checking out and getting our receipt via email a few days later we had a mysterious extra charge. After calling the hotel to inquire about it they charged us for "supposedly" drinking the bottled water in the room. I knownfor a fact we didn't touch them. I made sure they were in the exact same spot they were in when we first walked in. So if you do stay here take pics of the bottled water amd make sure to check your emailed receipt.
The staff make the place. Always friendly!
Great service
Cocktail at check in nice. Need more coffee in room. Also add tea. Water in lobby nice. Ample furniture in lobby good!
Centrally located. Very nice and comfortable.
Hotel was well kept and staff was friendly.
The location to Disney is excellent, which is why I chose it. Beds were comfortable and the room and bathroom were great. The negatives for me were 1) the elliptical machines in the fitness room don’t work properly, one couldn’t be adjusted and the other kept turning off, 2) no cleaning supplies in the fitness room, so you get to touch everyone else’s sweat that was there before you, and 3) the $25/night parking is a ridiculous price jab.
Close location to Disneyland! Great price and clean rooms
Love this hotel
Located in Anaheim Resort within a short walk of Anaheim Convention Center, Hotel Lulu, BW Premier Collection is within a mile (2 km) of other popular sights such as Disney California Adventure® Park. This 3.5-star hotel welcomes guests with 308 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's theme restaurant, or relax with a drink at the bar/lounge.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
At Hotel Lulu, BW Premier Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 29.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.
Had an issue with my parking pass that was supposed to give us in and out privileges. It never worked and I had to contact guest services each time i needed to get in and out of the parking lot. Also the elevators say no smoking yet it had a heavy stench of Marijuana and smoke.
It's a little farther from the Disneyland entrance then I normally like, but manageable. The guy who checked me in was startlingly rude but everyone else there was great. It was clean and the beds were good. Paid extra for the parkview room. It was awesome to lay in bed and watching the fireworks! Will stay there again.
Dear Heather,Thank you for choosing Hotel Lulu, BW Premier Collection! We're glad you enjoyed the view from the beds and that our location worked well for your trip. The next time you're looking for clean, welcoming accommodations in the area, please come back to see us.
Everything about this hotel was good
Thank you for choosing to stay with us! We hope to see you soon!
Thank you for your positive feedback! We hope to see you soon!
This was our first time staying here, and it was so nice!! Very cute hotel! Our room was clean, comfy bed, nice shower. I just wish it was a little smidgen closer to Disneyland. It didn't seem like a long walk, until you've walked all day in Disneyland! Overall, great experience!
Thank you for staying with us! We hope to see you again soon!
The bathroom sink and shower was not in good condition it was completely clogged, outside our rooms
Thank you for your review. We sincerely apologize if your stay t hotel Lulu was not up to your expectations. We hope you are able to give us a second chance tp make sure your next stay is memorable!
The hotel was great! Great distance to Disneyland. The food in the restaurant was delicious.
Dear Jolene,It's always a pleasure hearing from our guests. We're glad our delicious food and convenient location impressed you. Please come see us again soon.
Nice
Dear Jennifer,We're delighted you enjoyed your stay at Hotel Lulu, BW Premier Collection! Thank you for the kind review. It would be a pleasure to host you again should you be back in the area.
Needs a jacuzzi other then that perfect
Dear Todd,Thank you for allowing Hotel Lulu, BW Premier Collection to host your recent stay. We're delighted to hear you had an enjoyable experience. However, we're sorry you were disappointed that we do not have a hot tub, but we do appreciate your feedback. We hope to have the pleasure of your company again soon.
Dear John, We're truly sorry to hear about the inconvenience you faced with the parking pass and the unexpected issue with the elevators. Your feedback is valuable, and we appreciate your understanding. Rest assured, our team is committed to improving your experience during your next visit.