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Recent guest reviews

Centrally located. Very nice and comfortable.

Hotel was well kept and staff was friendly.

The location to Disney is excellent, which is why I chose it. Beds were comfortable and the room and bathroom were great. The negatives for me were 1) the elliptical machines in the fitness room don’t work properly, one couldn’t be adjusted and the other kept turning off, 2) no cleaning supplies in the fitness room, so you get to touch everyone else’s sweat that was there before you, and 3) the $25/night parking is a ridiculous price jab.

Close location to Disneyland! Great price and clean rooms

Love this hotel

The staff was amazing 24/7. I loved the convenience of being able to text the front desk with my questions and how they provided prompt responses. The cleanliness of the room and establishment was great, there was no issues there. Room services such as housekeeping were by request so make sure you do that if you want it. My cons for the property were few but important as I love my end of day routine- there was no hot water! You had to adjust the handle just right to get hot water and sometimes it lasted but most it withered away to cool. I also didn’t like the 25$ Plus tax parking fee but I knew about in the details when booking so it was not hidden or a surprise - just didn’t like it ha ha. I did love the fact the bathroom amenities were attached to the wall and gave you access to as much or as little you needed - and the product brand exceeded my expectations! I adore hotel toiletries - I’m weird like that. Over all I would stay again and it is a half mile trot to Disney - win win.

Nice location to stay for going to Disneyland.

Staff was very friendly, but what we expected to see was not there. Not only did the facility have zero working ice machines, we booked this hotel largely based off the fact that breakfast was served since we have kids. We found out upon checkin that they did not actually have breakfast but instead we could get a single drink from the bar for free. Had we known we would have booked elsewhere.

The hotel is about a 10-15 minute walk to Disneyland Parks and a 5 minute walk to the Anaheim Gardenwalk. Every staff member that we interacted with was very friendly. The bed and pillows are extremely comfortable which is great to come back to after a long day in the park. When you arrive at the hotel they give you a drink ticket for their pool bar. They have electric kettles and microwaves in the room which are great amenities to have in a hotel room. I recommend staying at this hotel and will be staying here again in the future.

The property was close to disneyland. They didn't clean room 1 day. The showers didn't have hot water after 10am. Would probably try another hotel next time.

I like the location and in the room you have microwave and mini fridge.

I loved the friendliness of every single staff member I encountered. Everything was clean, and the decor inside was awesome.

I liked how this property was walking distance to the Disneyland parks and near CVS and Walgreens. Overall it was clean, but I did find a tiny stain spot or two on the sheets, but nothing I would make a big fuss about. Only used my room to sleep and shower in so I never really paid attention or used much of its amenities. I liked how it had what I needed for my stay (i.e. toiletries, microwave, mini fridge, etc.).

Really pleasant stay- clean room, friendly staff, amazing location near D-land. I would always stay here as the prices were reasonable for the experience!

The property is close to everything. The rooms were clean and comfy.

Very clean, friendly staff,

This hotel was great. Located near Disney park so made it really easy to get around to and from Disney parks and stores. The only thing I would recommend is calling in for room services. We had removed our sign to have our room cleaned while we were out in the town but when we came back our room was not serviced/cleaned. Not sure if a call needed to be placed in order to have our room serviced. So recommend asking. Also, we noticed wifi services wasn’t the greatest. Kept having to turn off our wifi in order to look up anything.

My family and I stayed at this hotel for 3 nights. The hotel was clean and the beds were comfortable, but the overall look of the hotel or should I say the "update"was just very bad. The hotel needs a lot of work when it comes to their elevators, our door to our room, and the room bathroom. I'm not sure if all the rooms have the issues we did with ours, but it was really inconvenient. To open our room door, we had to insert the card numerous times before it opened on the first night. Once in our room, I noticed that you could not see the Disneyland Resort. When I booked our rooms, I payed EXTRA for a "park view" room. I called the front desk to make sure that we had received the correct room. I was told "You're on the 5th floor, so your room is considered a high room. I cannot accommodate you to a higher room since we do not have any other rooms in the higher floors for you at this time." This is where I say that the photos on the website are deceiving. Also, there was absolutely no ventilation in the bathroom which made the space really hot and unbreathable. The second night, after a whole day at Disney with our feet hurting and swollen, I had to go downstairs TWICE because the card wasn't even registered to the room anymore. I asked why the door wasn't working after inserting the card. I was told there is a "trick" to the door. At this point I would like some king of reimbursement or to not be charged for the bizarre amount of parking that they charge daily.

S Harbor Blvd Anaheim CA

Hotel highlights

  • Walking distance to Anaheim Convention Center and Anaheim GardenWalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Anaheim Resort, Hotel Lulu, BW Premier Collection is within a 10-minute walk of popular sights such as Anaheim Convention Center and Anaheim GardenWalk. This 3.5-star hotel welcomes guests with 308 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.


Dining

Enjoy a bite to eat at the hotel's theme restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.


Rooms

55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

At Hotel Lulu, BW Premier Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 25.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Lulu, BW Premier Collection

Everyone (12) Couples (6) Family (11)
4
Family

Centrally located. Very nice and comfortable.

By on Jun 6, 2022

Review comment responded on Jun 10, 2022

Dear Claudia, We are thrilled to hear that you loved our prime location and comfortable accommodations. On behalf of our team at Hotel Lulu, BW Premier Collection, it was a pleasure having you, and we hope you come back soon for an even better stay.

5
Everyone

Hotel was well kept and staff was friendly.

By , from Valencia on Jun 1, 2022

Review comment responded on Jun 13, 2022

Dear Neil, We are delighted to hear that our fun and friendly staff could deliver service reflective of our high standards in hospitality. We're happy to welcome you back for a fantastic Hotel Lulu, BW Premier Collection experience in the future.

4
Family

The location to Disney is excellent, which is why I chose it. Beds were comfortable and the room and bathroom were great. The negatives for me were 1) the elliptical machines in the fitness room don’t work properly, one couldn’t be adjusted and the other kept turning off, 2) no cleaning supplies in the fitness room, so you get to touch everyone else’s sweat that was there before you, and 3) the $25/night parking is a ridiculous price jab.

By on May 26, 2022

Review comment responded on Jun 13, 2022

Dear Ginna, Thank you for choosing Hotel Lulu, BW Premier Collection to host your recent stay. We're delighted to hear you enjoyed our convenient location so close to Disney and appreciated our comfortable accommodations. However, we're sorry if the fitness room fell short of meeting your expectations; we will certainly address these concerns and work to make improvements. We're also sorry you were disappointed with our parking rates; these are posted on our website to ensure guests are aware prior to arrival. We're grateful for your comments and hope to have the pleasure of your company the next time you're in the area.

5
Everyone

Close location to Disneyland! Great price and clean rooms

By on May 10, 2022

Review comment responded on May 11, 2022

Dear Milad, Thank you for taking a moment to share your experience at Hotel Lulu, BW Premier Collection. We are glad to hear that you were pleased with your experience and found our clean, comfortable, conveniently located accommodations to be reasonably priced. We hope you will visit us again soon!

5
Family

Love this hotel

By , from Las Vegas on May 1, 2022

Review comment responded on May 3, 2022

Dear Milana, We love having you! Thank you so much for choosing Hotel Lulu, BW Premier Collection during your travels. Anytime you need another stellar getaway, count on us again to deliver.

4
Family with small children

The staff was amazing 24/7. I loved the convenience of being able to text the front desk with my questions and how they provided prompt responses. The cleanliness of the room and establishment was great, there was no issues there. Room services such as housekeeping were by request so make sure you do that if you want it. My cons for the property were few but important as I love my end of day routine- there was no hot water! You had to adjust the handle just right to get hot water and sometimes it lasted but most it withered away to cool. I also didn’t like the 25$ Plus tax parking fee but I knew about in the details when booking so it was not hidden or a surprise - just didn’t like it ha ha. I did love the fact the bathroom amenities were attached to the wall and gave you access to as much or as little you needed - and the product brand exceeded my expectations! I adore hotel toiletries - I’m weird like that. Over all I would stay again and it is a half mile trot to Disney - win win.

By on Mar 25, 2022

Review comment responded on Mar 27, 2022

Dear Eva, Thank you for choosing our hotel for your recent visit to Anaheim. We're glad you enjoyed our clean accommodations, excellent service, and convenient location close to area theme parks. Your comments are important to us, and we will use them as we continuously work to improve our guests' experience. It would be our pleasure to host you again at Hotel Lulu, BW Premier Collection. Come back soon!

4
Friends

Nice location to stay for going to Disneyland.

By on Mar 12, 2022

Review comment responded on Mar 14, 2022

Dear Michelle, It was a pleasure hosting you while you were in the area. We're glad our location worked well for your plans, and we invite you to stay with us again should you be back in the area.

3
Family with small children

Staff was very friendly, but what we expected to see was not there. Not only did the facility have zero working ice machines, we booked this hotel largely based off the fact that breakfast was served since we have kids. We found out upon checkin that they did not actually have breakfast but instead we could get a single drink from the bar for free. Had we known we would have booked elsewhere.

By on Feb 21, 2022

Review comment responded on Feb 23, 2022

Dear Chelsea, While we are glad that you appreciated our friendly staff, we apologize for any aspects of your time with us that may have fallen short of your expectations. All of your feedback will be kept in mind as we move forward, and we hope you will allow us another chance to impress you in the future.

5
Partner Couples

The hotel is about a 10-15 minute walk to Disneyland Parks and a 5 minute walk to the Anaheim Gardenwalk. Every staff member that we interacted with was very friendly. The bed and pillows are extremely comfortable which is great to come back to after a long day in the park. When you arrive at the hotel they give you a drink ticket for their pool bar. They have electric kettles and microwaves in the room which are great amenities to have in a hotel room. I recommend staying at this hotel and will be staying here again in the future.

By on Feb 18, 2022

Review comment responded on Feb 19, 2022

Dear Alexandra, We're delighted you enjoyed your stay at Hotel Lulu, BW Premier Collection! It's great to know that our friendly staff and comfortable beds impressed you and that our location was convenient for your visit. Thank you for your kind words and recommendation. We look forward to your next visit.

5
Everyone

By on Feb 17, 2022

Hotel Lulu, BW Premier Collection

1850 S Harbor Blvd, Anaheim, CA 92802
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