I booked a suite with a pool , but it was overbooked and we were given standard suite. It was cheaper and they provided 2 massages for us. "Standard suite" is anything but standard. It had spectacular view of the ocean and jungle. It is specious, beautifully furnished. AC works extremely well . Food ...
This was the best placed I've ever stayed!!! The staff was impeccable especially Ricardo and Jennifer. The rooftop pool staff was very attentive to our needs. I will definitely return and recommend MOUSAI to my family and friends.
Beautiful hotel, excellent staff, definitely coming back
The staff was very friendly and everyone had an attention to detail. The food was very good and many different options. I will be back.
The property is well maintained, super clean rooms, and friendly staff.
Excellent room size, but the ocean view is limited due to big homes blocking the view. Paying extra for the ocean view is not worth it.
Very good property, excellent service and really good food
Fast check-in to the hotel, nice location without the jet lag, great room with ocean view, wonderful activities for kids to keep them occupied.
Have very mixed feelings. Physically, the hotel & facilities are gorgeous! We voiced several complaints relative to extremely noisy neighbors, presumably owners. We were glad handed by general manager and general sales mgr, with no action or satisfaction likely because owners/elite members are permitted ...
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What are the criteria for a 5 star hotel?
5 star hotel requirements include distinctive services and amenities that surpass all others. These Puerto Vallarta hotels bring an incomparable degree of quality and attention to detail, with guest satisfaction being top priority. Your 5 star hotel should be dressed to impress, with design details like marble surfaces and hi-tech fixtures.
What amenities can I expect at a 5 star hotel?
Puerto Vallarta 5 star hotels and resorts typically offer luxury amenities such as:
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