Our flight to Dulles was a nightmare. Not an issue with the staff. Mechanical issue. We kept being told that our flight was taking off in 45 mins. to an hour after it was fixed. We ended up sitting at the airport for 9 hours until we changed our flight. In all it took us 14 hours to get to our destination. I'm very happy that they did not take us on a flight with mechanical issues though. The frustration was that the flight kept being postponed or we would've changed flights sooner. We got a $10 food voucher. Everything else was great.