Everything was good. Except the fact I was double charged for the room and I am still waiting for my refund.
We only stayed one night so we were close to the airport. We did not use any of the amenities. Everyone there was very friendly.
John, the host was very nice and helpful. Poor signage on the building. I had to drive around several times to find the place.
This hotel was exactly what we needed. We stayed there the night before an early flight. We got a one bedroom suite. The kids slept on the pullout and we slept in the bedroom. Plenty of room. Everything was clean. Beds were comfortable. The free shuttle to the airport was helpful too!
Snow removal in parking lot could have been better.
Wonderful staff! Good room and very convenient to the airport.
Hotel was clean and the staff was very nice. Fewer selection for local restaurants than expected. But overall, a good experience.
Good overall. Will stay again. Rooms are big and comfortae. Everything is clean. Good value for money.
Clean, spacious, great staff. If you're staying at the airport, this is a great spot.
I called the hotel to let them know I would be a late arrival. Upon arrival the only person on staff was overwhelmed with administrative duties and telephone calls. When I did get to my room, it was 78 and the thermostat was broken, it quickly became uncomfortable for sleeping. My non smoking room reeked of cigarette smoke. There is no ice machine in the hotel and the admin office was out, you must rely on your in-room ice maker-I turned it on and did not have any ice until the morning. Looking forward to morning coffee, the coffee maker did not work. I am a fan of Candlewood as it is pet friendly-time to move on.
This motel is just that -- an ok and affordable place to spend the night.
Good value for the money. Comfortable stay. Clean and organized.
This hotel experience was good. When we first arrived on 5/28/11, our reservation was mixed up. [...] The rooms were great, clean and spacious. wonderful Hotel. I will gladly return to this location on my next business or personal trip.
This was not a "vacation" for me. I needed a convenient clean place, near the airport while I was staying in West Hartford, and this fit the bill nicely
Selected for a 2-day stay for business, I was positively surprised by a spacious, well equipped, quite new and tasteful interior. Spot clean and all you can expect from a suite including equipment. Snacks, beverages, microwave and other food etc. was purchasable in the hotel at very reasonable prices. Housekeeping is once a week but you can always request via the reception what you might need/want. Anytime again!
Very friendly staff. Room had extras I wasn't expecting like DVD player, large screen TV, kitchenette with stove, fridge,microwave, and dishwasher. Bathroom was clean and free from the cosmetic defects I've come to expect at other places. The indoor pool and exercise room were a nice touch although I didn't have time to use them. I will definitely stay here again if I ever return to the area.
Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel places you within a 10-minute drive of popular sights such as Phelps-Hatheway House & Garden and Connecticut Fallen Firefighters Memorial. This 119-room hotel has an indoor pool, a 24-hour fitness center, and free in-room WiFi.
The 119 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 38-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Washers/dryers, coffee makers, and free local calls are also standard. Weekly housekeeping is available.
At Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this family-friendly hotel include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Everything was good. Except the fact I was double charged for the room and I am still waiting for my refund.
We only stayed one night so we were close to the airport. We did not use any of the amenities. Everyone there was very friendly.
Thank you for staying with us!
John, the host was very nice and helpful. Poor signage on the building. I had to drive around several times to find the place.
We are very sorry for that inconvenience. Thank you for staying with us and we appreciate your feedback.
This hotel was exactly what we needed. We stayed there the night before an early flight. We got a one bedroom suite. The kids slept on the pullout and we slept in the bedroom. Plenty of room. Everything was clean. Beds were comfortable. The free shuttle to the airport was helpful too!
Snow removal in parking lot could have been better.
Wonderful staff! Good room and very convenient to the airport.
Thank you for your feedback!