Fairfield Inn & Suites Hartford Airport2.5 out of 5.0
Recent guest reviews
I usually stay far, far away from high traffic airport hotels, but when you're working at the airport...convenience wins. I must say I was very pleasantly surprised with this property. While the room was on the small side, it was clean, comfortable and recently updated. The air traffic noise was low for the proximity to BDL; wish I could say the same for the neighboring room. Fortunately, the loud conversations ceased at a reasonable hour. The buffet breakfast was better than expected, with a variety of healthy options. Nice option if you need to be near the airport.
This hotel hasn't been the same since the Front desk Manager Dion left. The customer service is cold and poor. I will be finding another property to stay at when I am in town. I asked for additional wash clothes and was told they did not have any, I went to the food bar to purchase a snack and a drink and the front desk girl made me feel like I was doing something wrong. Just a very uncomfortable environment. Bring Dion Back !
We had stayed here before and had a good experience but this time was awful. The facility is nice but the staff was rather cold and unhelpful to say the least. We had a light in our room that flickered the entire night until I had to unscrew the fixture to unplug it. The AC/Heat unit was so loud so we ended up freezing. We would have asked maintenance but we know they couldn't do much and would have woken up our kids. When we told the front desk about our issues they did not seem concerned what so ever. I guess we wont he coming back again.
we came in on a red-eye and they were so accommodating to let us check-in early and get a couples hours of sleep before going to Umass Amherst. this hotel is 5 mins to the rental cars and 5 mins to airport, it's easy access , 5-10 minutes to highway 91. do very convenient and easy access. we were on a ground floor in the back, room 104, there was some loud talking of staff during the day but they were cleaning rooms and the room is along the stairwell so you can hear people going up or down. Although this room is closest to Wendy's if you want to step out and get a quick snack (I did), next time i plan to request a higher floor. Great breakfast, staff keeps it stocked and are attentive. nice business center in the lobby, everything worked perfectly. The staff at ths property is extremely hospitable and friendly. We left at 4.45am on Sunday and there was an awake, alert and friendly staff at the front desk. There were tepaving the parking lot when we were there, but we were able to find parking easily. We will definitely stay here again. Thank you for accommodating us fom our red-eye.
We arrived after dark. This was a nice hotel. Room was small , probably to cater to folks who fly in and fly out. It was hard to use an ironing board because of the room size. The room was clean. The hotel hallways and lobby was clean. Breakfast was very good. Lobby was attractive. They didn't charge for free bottled water. The only thing that I could find fault with was the tires on the luggage cart needed air. We left early but had a good night sleep. Good hotel!
The staff was super helpful and cooperative. The rooms are clean, comfortable and spacious and the lobby area is large and comfortable, perfect for a group! Breakfast was great and some items are available even during other times of the day.
Stayed here fri sept 15th after visiting the Big E. Much cheaper rate than the springfield hotels with a short drive away. I was nervous about noise when assigned a room on the first floor near the lobby. It was quiet in our king bed room. Very clean and fresh. We used the pool which stayed open till 10pm. Breakfast was very good. OJ was NOT watered down like some hotels. All in all very good stay for the price. Would definitely stay again when visiting Six Flags.
Escaped Irma and ended up in BDL from FLL. Staying at the fairfield inn near airport. The blanket we were served is full of yellow stains.. It was nicely tucked on the bed hiding the yellow stains (pee?) We noticed it next morning with full day light when the blanket got flipped. This is Disgusting. Possible a healthy hazard. We are sick to our stomach. We could hear people over our floor all night. The stopper is bath tub was not working. The keys stopped working 2 hrs before checkout. We would have been better off in hurricane. We were sent 10k points after the complaint was logged with Marriott.
Thank you Nae and Vinod for assisting me and my son while visiting Six Flags New England. Hotel was clean, fresh and had great energy. The breakfast guy had the place well running based on the usual free breakfast rush. Overall, we loved this hotel and the team loves their jobs which makes for a correct hotel environment. I stayed at 44 Marriott Hotels in 2016 and 28 YTD 2017. These folks get it and they should be proud of their accomplishments!
We stayed one night. There are many nearby restaurants. Close to New England Air Museum which is worth a visit. Happy no noise from airport. Room clean and comfortable. Breakfast was good. Staff were friendly
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free airport shuttle
- Indoor pool
Fairfield Inn & Suites Hartford Airport places you within a 10-minute drive of Broad Brook Brewing and Northwest Park. This 121-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also close to New England Air Museum.
Free continental breakfast is included with your stay.
All of Fairfield Inn & Suites Hartford Airport's 121 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and coffee makers. Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.
At Fairfield Inn & Suites Hartford Airport, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 7 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 275 reviews