Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5.0 star property
Luxury hotel with 20 restaurants connected to a shopping center in Tokyo
VIP Access

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Photo gallery for Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with sofa and glass table.
Indoor pool, seasonal outdoor pool
Savor a delightful dining experience with a stunning city view.
Experience the unique blend of modern and traditional elements at this hotel, featuring a curved facade and beautifully maintained gardens.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with a wicker chair and glass table.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service

Explore the area

Map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
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Room options

EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

  • 387 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 2 Twin Beds

Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 1 Double Bed

EXECUTIVE HOUSE ZEN Premium Deluxe Room, Club Lounge Access, Non Smoking (50sqm)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Garden Suite, Non Smoking

  • 1097 sq ft
  • Sleeps 2
  • 1 Double Bed

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

10.0 out of 10
Exceptional
(1 review)
  • 387 sq ft
  • Sleeps 2
  • 2 Twin Beds

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Garden Suite MUSOU-AN, Non Smoking

  • 1237 sq ft
  • Sleeps 2
  • 1 Double Bed

EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is within a few miles (5 km) of other popular sights such as Tokyo Tower. This 87-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free self parking. It's connected to a shopping center in central Tokyo and also close to Tokyo Dome and Shibuya Crossing.

What's nearby

  • Tokyo Midtown - 3 min drive - 1.3 miles
  • Tokyo Imperial Palace - 3 min drive - 1.5 miles
  • Tokyo Dome - 3 min drive - 2.6 miles
  • Tokyo Tower - 4 min drive - 2.2 miles
  • Shibuya Crossing - 4 min drive - 2.9 miles

Getting around

  • Kojimachi Station - 7 min walk
  • Yotsuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 67 min drive

Restaurants

  • ‪SATSUKI - ‬2 min walk
  • ‪ガンシップ - ‬2 min walk
  • ‪VIEW & DINING THE Sky - ‬2 min walk
  • ‪9-CAFE by PRONTO - ‬5 min walk
  • ‪紀尾井ホール - ‬1 min walk

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Luxury hotel with 20 restaurants connected to a shopping center in Tokyo
Guests staying at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle during limited hours for JPY 3600 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include meeting rooms, a business center, and a seasonal outdoor pool.
Guests can expect free wired internet and 32-inch flat-screen TVs with satellite channels. Beds sport Frette Italian sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Sitting areas, refrigerators, and minibars are also available.
An indoor pool and a seasonal outdoor pool are on site.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Things to do

  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 11 to September 07.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see close to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Nippon Budokan within a short drive.

Is parking available on site at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

There is a full-service spa available for guests to enjoy and services include reflexology, body treatments, and massages.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN include a casino on the premises?

No, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from July 11 until September 07.

What do couples enjoy most about Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

There are plenty of amenities for couples at this hotel, including an indoor pool, 6 bars, and 20 restaurants.

Are there hot tubs at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, but guests can enjoy a sauna at this hotel.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a restaurant that serves breakfast?

Yes, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN has 20 restaurants, and serves free buffet breakfast each morning.

Will Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN allow pets to stay for free?

No, pets aren't allowed at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Are there connecting rooms at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

The closest major airport to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is Haneda Airport (HND), which is 13.9 mi away (32 minutes by car).

Can I book a room with a balcony at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, you won't find guestrooms with balconies at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 310 reviews
Rating 8 - Good. 40 out of 310 reviews
Rating 6 - Okay. 5 out of 310 reviews
Rating 4 - Poor. 5 out of 310 reviews
Rating 2 - Terrible. 0 out of 310 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Stayed 4 nights in Apr 2025

10/10 Excellent

Wayne, Camberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge for zen floors was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Experience!!
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The Executive Zen Level is well worth the value. Amazing quality and service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service & staff were extremely polite & attentive. Accommodated our request for a late check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best hotel I have ever stayed by far. The staff made sure you feel special and appreciated. The time for check in and check out was 2pm and 12 pm respectively, which was generous. The executive lounge was very comfortable. Breakfast is also included for other restaurants. Satsuki was a great breakfast option. The Japanese garden was beautiful. Spa access was also included. I would definitely go back to House Zen when I go to Tokyo again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the Zen House experience was fantastic!
Stayed 6 nights in Sep 2024

10/10 Excellent

Young Jin

Stayed 1 night in Sep 2024

10/10 Excellent

Ohsoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, executive lounge amenities, friendly and enthusiastic staff, and beautiful views.
Stayed 1 night in Jul 2024

10/10 Excellent

Bahar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, amazing service and amenities.
Stayed 6 nights in Jun 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Margit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive house zen was fabulous in all aspects during our stay. The staff went way beyond their duties to help us procure concert tickets. Everyone was very polite and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

kaiqi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Minh-Chau, Milpitas

Stayed 3 nights in Apr 2024

6/10 Okay

CARLOTTA

Stayed 3 nights in Apr 2024

10/10 Excellent

Heriberto

Stayed 4 nights in Mar 2024

10/10 Excellent

KAZUHISA, Rancho Mirage

Stayed 6 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, one of the best hotels I’ve stayed in, staff is very friendly, the room is spacious and VERY comfortable, great amenities and details.
Stayed 4 nights in Feb 2024

10/10 Excellent

KAZUHISA, Rancho Mirage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet Breakfast is Excellent
Stayed 6 nights in Feb 2024

10/10 Excellent

yekta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing, will be back 5 stars
Stayed 7 nights in Jan 2024

10/10 Excellent

Melvin, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff were very pleasant, room was of a good size. Fantastic views over the city. Very nice breakfast restaurant, including a lounge offering free food and drink. Definitely recommended.
Stayed 1 night in Sep 2023