Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪6 min walk‬
  • Eastern States Exposition
    ‪4 min drive‬
  • MGM Springfield
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Best Western Springfield West Inn places you next to Connecticut River and within a few miles (5 km) of other popular attractions like Eastern States Exposition. This 53-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Big E - 6 min walk - 0.4 miles
  • Baystate Medical Center - 3 min drive - 2.2 miles
  • Eastern States Exposition - 4 min drive - 2.7 miles
  • MGM Springfield - 4 min drive - 2.9 miles
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 3.1 miles

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Pride - ‬4 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Cumberland Farms - ‬3 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
At Best Western Springfield West Inn, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and laundry facilities.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

What's there to see near Best Western Springfield West Inn?

This hotel in West Springfield is within a 10-minute walk of Big E and Connecticut River. You'll also find Eastern States Exposition and MGM Springfield within a short drive.

How much does it cost to stay at Best Western Springfield West Inn?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Sep 28, 2025 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Springfield West Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Springfield West Inn have a casino?

No, Best Western Springfield West Inn doesn't have a casino.

Will I find an indoor pool at Best Western Springfield West Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Springfield West Inn?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Best Western Springfield West Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Springfield West Inn have a restaurant with a breakfast menu?

Best Western Springfield West Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Springfield West Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Springfield West Inn though service animals are welcome.

Are there connecting rooms at Best Western Springfield West Inn?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Springfield West Inn?

The closest major airport to Best Western Springfield West Inn is Westfield, MA (BAF-Barnes Municipal), which is 13.8 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 22.4 mi away (27-minute drive).

Are there rooms with balconies that I can book at Best Western Springfield West Inn?

No, there aren't any guestrooms with balconies at Best Western Springfield West Inn.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tonia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the bathroom was not cleaned well. Also the temperature was difficult to regulate in the room making it either too hot or too cold.
Stayed 4 nights in Jun 2025

8/10 Good

Giovanni

Stayed 1 night in Jun 2025

6/10 Okay

Margaret

Traveled with partner
Liked: Staff & service
Large potholes all across the driveway. Facility appeared to be having some maintenance upgrades. Room was clean but you could tell there was a lot of wear. One lamp in the room didn't work. AC in the room was very loud when it cycled on, which caused sleep disruptions throughout the night.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Victor, mercer island

Stayed 4 nights in May 2025

4/10 Poor

Brian

Stayed 1 night in May 2025

10/10 Excellent

Maria, Mahopac

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tamaya

Stayed 1 night in May 2025

8/10 Good

GLAYJOS

Liked: Cleanliness, amenities, property conditions & facilities
On a mano road, 5 mins car from a mall, good area, the property entrance under construction, parking lot is small, clean a renovated building. Basic Breakfast. In general pretty good
Stayed 1 night in May 2025

6/10 Okay

José

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I recently stayed at this hotel and found it to be a mixed experience. The property shows signs of wear and tear—peeling plaster, cracked toilet bowls, and aging doors detract from the overall ambiance. Additionally, the towels provided had noticeable stains, and the toiletries offered were of low quality. The napkin dispensers were mounted on the walls, which made it inconvenient to access them as needed. One notable safety concern was a large pothole in the middle of the road where rainwater drains, posing a hazard to pedestrians and vehicles alike. Despite these issues, the staff were exceptionally friendly and helpful, which made a positive impact on my stay. The hotel also offers a quiet environment, ideal for relaxation. With some attention to maintenance and updates, this hotel could become a more comfortable and enjoyable place to stay.
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Quiet. Comfortable. Under renovation.
Stayed 2 nights in May 2025

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were all taped up and patched. Not painted. Homeless people living in tents on the property. Did not feel safe.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Christine

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of this property. It was a place to sleep.
Stayed 1 night in May 2025

10/10 Excellent

Anderson Nutrition

Stayed 2 nights in May 2025

10/10 Excellent

Diane, andover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were top notch, nothing pretencious. Staff were all very helpful and pleasant.
Stayed 1 night in May 2025

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

richard

Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with family

Good

Was there while my family member is in hospital
Stayed 1 night in May 2025

10/10 Excellent

Allison

Stayed 1 night in Apr 2025

8/10 Good

Nancy, Lubbock

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old, rundown, smell, torn curtains. Check in lady was rather rude. Later when we found the a/c was making a terrible noise and couldn’t sleep, her replacement, a young man, was very understanding and helpful. Got us another room and checked it out first. Very friendly and helpful. We only saw 2 cars - thought it was us and the worker. Signs said they are remodeling but we saw no signs as we were there on a Sunday. Remodeling is good - this BW is not pinpoint standards of most we stay in. Disappointed but only stayed 1 night. Cannot recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Stayed 1 night in Apr 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to the airport.

Quick stay before a flight out of Toronto. Room was super comfortable and as a bonus we were able to park our car for the week while we were away.
Stayed 1 night in Feb 2025

6/10 Okay

Alexandra

Disliked: Property conditions & facilities
Room was clean, staff were nice. The hotel itself is currently under construction-the vending machines were out of service, and the window unit was extremely loud every time that it went on. Close to a lot of great restaurants
Stayed 1 night in Apr 2025