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Neighbourgood Sutter Mansion

5.0 star property
Luxury hotel in San Francisco with a 24-hour fitness center

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Photo gallery for Neighbourgood Sutter Mansion

Front of property - evening/night
Front of property - evening/night
Lobby sitting area
Staircase
Restaurant

Popular amenities

  • Air conditioning
  • Housekeeping
  • Pet friendly
  • Parking available
  • Gym
  • Business services

Explore the area

Map
1409 Sutter St, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Oracle Park
    ‪4 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

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Room options

View all photos for Bay Suite

Bay Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Bay Suite

10.0 out of 10
Exceptional
(1 review)
  • 641 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Le Vice-Roi

Le Vice-Roi | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Le Vice-Roi

  • 1039 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Gold Den

Gold Den | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Gold Den

8.0 out of 10
Very good
(1 review)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jardin Room

Jardin Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Jardin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Noir Room

Noir Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Noir Room

9.4 out of 10
Exceptional
(3 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Champagne Room

Champagne Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Champagne Room

  • 386 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Le Soliel

Le Soliel | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Le Soliel

  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Juliet Room

Juliet Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Juliet Room

  • 486 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Merveilleux Lavande

Merveilleux Lavande | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Merveilleux Lavande

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Le Vie En Rose

Le Vie En Rose | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Le Vie En Rose

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Corner Suite

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Joie de Vivre

Joie de Vivre | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Joie de Vivre

9.4 out of 10
Exceptional
(6 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

Located in Western Addition within 2 miles (3 km) of Lombard Street, Neighbourgood Sutter Mansion is within a few miles (5 km) of other popular sights such as Oracle Park. This 12-room, 5-star hotel welcomes guests with conveniences like a 24-hour gym, a conference center, and coffee/tea in a common area.

What's nearby

  • Lombard Street - 3 min drive - 1.2 miles
  • Oracle Park - 4 min drive - 2.5 miles
  • Pier 39 - 5 min drive - 1.8 miles
  • Golden Gate Park - 6 min drive - 2.3 miles
  • Alcatraz Island - 25 min drive - 3.8 miles

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Taniku - ‬5 min walk
  • ‪Limoncello - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kuma Sushi + Sake - ‬5 min walk

About this property

Neighbourgood Sutter Mansion

Luxury hotel in San Francisco with a 24-hour fitness center
Neighbourgood Sutter Mansion offers a 24-hour gym, a conference center, and a business center. Self parking is offered for USD 54 per day. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and a terrace.
Guests can expect to find 47-inch flat-screen TVs with cable channels. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Spanish

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Property amenities

Parking and transportation

  • Secured self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 21 2023 to August 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Host will greet you

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • 1 total (85 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

Are free cancellation options available at Neighbourgood Sutter Mansion?

Neighbourgood Sutter Mansion provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on Jul 25, 2025 start from $305.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Neighbourgood Sutter Mansion?

This hotel is situated in Western Addition within a short 17-minute walk of Bill Graham Civic Auditorium and also 18 minutes on foot from Union Square. You'll also find Presidio of San Francisco and Oracle Park within a short drive.

Will I be able to park at Neighbourgood Sutter Mansion?

Yes, secured parking is offered for USD 54 per day with in/out privileges.

Does Neighbourgood Sutter Mansion include a casino on the premises?

No, Neighbourgood Sutter Mansion doesn't have a casino.

Will I find an indoor pool at Neighbourgood Sutter Mansion?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from August 21 2023 until August 20 2025 (subject to change).

What amenities will couples enjoy at Neighbourgood Sutter Mansion?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a turndown service, and bathrobes.

Does Neighbourgood Sutter Mansion have a hot tub?

No, there isn't a spa tub at this hotel.

Does Neighbourgood Sutter Mansion have a restaurant that serves breakfast?

No, Neighbourgood Sutter Mansion doesn't have a restaurant that serves breakfast.

Will Neighbourgood Sutter Mansion allow pets to stay for free?

Although they can't stay for free, pets are welcome at Neighbourgood Sutter Mansion for a fee of USD 150 per pet, per stay.

Does Neighbourgood Sutter Mansion have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Neighbourgood Sutter Mansion?

The closest major airport to Neighbourgood Sutter Mansion is San Francisco Intl. Airport (SFO), which is 15.3 mi away (20 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.9 mi away (27-minute drive).

Are there rooms with balconies that I can book at Neighbourgood Sutter Mansion?

Yes, some guestrooms at Neighbourgood Sutter Mansion offer a furnished balcony and may feature city views.

Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 175 out of 211 reviews
Rating 8 - Good. 17 out of 211 reviews
Rating 6 - Okay. 10 out of 211 reviews
Rating 4 - Poor. 3 out of 211 reviews
Rating 2 - Terrible. 6 out of 211 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Jolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at mansion on Sutter about five years ago and it was such an amazing experience that when my husband and I decided to visit San Francisco I booked us to stay there as well. If few things have changed, but the customer service and the beauty of the rooms and the location makes this one of the most Wonderful places to stay in all of San Francisco. The property is so beautiful and the renovations were done so well. The customer service, especially by Amanda and Komal were above and beyond. We will be coming back to San Francisco this year just so we can stay again at this lovely property. The rooms are clean. The beds are comfortable and every room is unique. I highly recommend this property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
This facility claims to be a 5-star hotel, but I'm not sure what the basis is for that claim. It's a strange kind of BandB without a restaurant. The include breakfast is awful - literally stuff from Costco. They have a couple very helpful staff members around but the whole place seems kind of deserted. Location is not far from everything, but not close to anything. Isn't as well staged as the photos suggest. Furniture was nice but getting a bit worn, nice toiletries and towels, no turndown service. You only get housekeeping if you ask for it. We had an issue with our room, and an offer was made to move us. Finally, not sure why but we paid Expedia $200 more than the hotel's receipt shows we paid - guess Expedia is marking this up, not down.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanesssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Windy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the visit
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mansion, extremely comfortable with great staff. Easy access to nearby bars & restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the free slippers and staff responsiveness was fantastic!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Harinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tynesha

Stayed 2 nights in Dec 2024

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Heather

Liked: Staff & service
I have stayed at this charming and historic property before, which is why I returned. Sadly, I probably will not come back. The staff is always helpful and friendly, but our room was musty and smelled like bleach. The walls looked like they had not been wiped down properly. They need to air the room somehow and at least wipe down all of the moisture from the walls. The last time I stayed here it was clean and fresh. Maybe it was that particular room, but the nightly rate was not cheap and we could have had a different experience for much less.

10/10 Excellent

Ashwini

Stayed 3 nights in Oct 2024

10/10 Excellent

Aviv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet stay in the heart of the city
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky but excellent

Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Stayed 1 night in Oct 2024

8/10 Good

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Ronan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Stayed 1 night in Oct 2024

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