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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

2 bedrooms, premium bedding, desk, laptop workspace
Exterior
Lobby
2 bedrooms, premium bedding, desk, laptop workspace
2 bedrooms, premium bedding, desk, laptop workspace

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
4231 Park Place Ct, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

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Room options

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | 2 bedrooms, premium bedding, desk, laptop workspace

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | 2 bedrooms, premium bedding, desk, laptop workspace

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Extended Stay America Suites Richmond Glen Allen Short Pump places you within a few miles (5 km) of Short Pump Town Center. This 95-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 8 min drive - 5.5 miles
  • University of Richmond - 11 min drive - 7.4 miles
  • Lewis Ginter Botanical Garden - 13 min drive - 9.0 miles
  • Virginia Commonwealth University - 16 min drive - 12.9 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Golden Corral - ‬3 min drive
  • ‪Noodles & Company - ‬14 min walk
  • ‪Silver Diner - ‬12 min walk
  • ‪The Beach House - ‬14 min walk
  • ‪IHOP - ‬4 min drive

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Suburban hotel with a fitness center and a 24-hour front desk
Guests of Extended Stay America Suites Richmond Glen Allen Short Pump enjoy features like a gym, free WiFi in public areas, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and barbecue grills.
Guests can expect free WiFi and 42-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, dining areas, and sitting areas are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Richmond Glen Allen Short Pump?

Extended Stay America Suites Richmond Glen Allen Short Pump provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Extended Stay America Suites Richmond Glen Allen Short Pump?

As of Jun 29, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Glen Allen Short Pump on Jul 9, 2025 start from $84.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Extended Stay America Suites Richmond Glen Allen Short Pump?

This hotel is located in Glen Allen, close to Short Pump Town Center, Regency Square Mall, and Elk's Lodge. You'll also find Cobblestones Park and Crump Park and Meadow Farm Museum nearby.

Is parking available on site at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Richmond Glen Allen Short Pump include a casino at the property?

No, Extended Stay America Suites Richmond Glen Allen Short Pump doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites Richmond Glen Allen Short Pump a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a 24-hour front desk.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have a restaurant with a breakfast menu?

No, Extended Stay America Suites Richmond Glen Allen Short Pump doesn't have a restaurant that serves breakfast.

Does Extended Stay America Suites Richmond Glen Allen Short Pump allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Extended Stay America Suites Richmond Glen Allen Short Pump for a fee of USD 25.00 per accommodation, per day.

Are there connecting rooms at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Extended Stay America Suites Richmond Glen Allen Short Pump?

The closest major airport to Extended Stay America Suites Richmond Glen Allen Short Pump is Richmond Intl. Airport (RIC), which is 21.4 mi away (28 minutes by car).

Can I book a room with a balcony at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, you won't find guestrooms with balconies at Extended Stay America Suites Richmond Glen Allen Short Pump.

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 113 out of 431 reviews
Rating 8 - Good. 78 out of 431 reviews
Rating 6 - Okay. 72 out of 431 reviews
Rating 4 - Poor. 60 out of 431 reviews
Rating 2 - Terrible. 108 out of 431 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

P

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Roaches

Room was clean front desk was friendly . the room had roaches. Room 208 .
Stayed 5 nights in Mar 2025

4/10 Poor

Zachary

Stayed 3 nights in Mar 2025

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
Stayed 1 night in Mar 2025

10/10 Excellent

David, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Tuesday weekly work stay

Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water - room reeked of cigarettes and pot
Stayed 1 night in Mar 2025

8/10 Good

robert

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
As soon as we checked in, theres roaches in the room. First night the neighbors were slamming against the same wall our beds on havin a screaming good time. Next night, overdose 2 doors down and the neighbors screaming at 3am.
Stayed 2 nights in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this location before…once again I’ve had a very pleasant experience no complaints. I will definitely be staying here again in the future.
Stayed 1 night in Mar 2025

2/10 Terrible

Marsha, Chester

Business traveler
It was more a problem with Expedia. I booked with Expedia for a housing service and the hotel stated they couldn’t honor the booking. So there was never a stay with that booking. Expedia failed to refund my money back saying they couldn’t reach the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shea

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay…no complaints
Stayed 1 night in Feb 2025

2/10 Terrible

Shea

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Dddtuu in
Stayed 7 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay the staff was great
Stayed 1 night in Feb 2025

2/10 Terrible

Lendell

Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t like there was roaches in my room. Couldn’t relax, were killing roaches all night and couldn’t sleep
Stayed 1 night in Feb 2025

2/10 Terrible

shonda

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleasantly surprised with the overall condition of the property and my room. Clean, quiet - no complaints at all. I would highly recommend this Extended Stay site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

John

Stayed 2 nights in Nov 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally not clean all the way around. The bedding had layers of dead skin on the sheets, unfortunately I didn't find out until to next morning. Looked like it was being used to house the homeless. Twenty people setting in the court yard in the morning at a 9 am check out. Plus, they required a $50 deposit for any possible damages. Without letting you inspect the room before hand. I found 3 area that was damaged when I walked in. When I reported them to the clerk she wasn't aware of them. So, they could have changed me for those pre existing damages if I haven't reported them to the clerk.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Business traveler
Disliked: Cleanliness, property conditions & facilities
Had no water, informed front desk I was unable to use the room as a result. Requested refund but no response. Did not stay but 15 minutes.
Stayed 1 night in Oct 2024

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