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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property
Hotel with free breakfast, near The Crossings Golf Club

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Exterior
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk
Reception
1 bedroom, premium bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
9701 Brook Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪15 min walk‬
  • Place, The Crossings Golf Club
    ‪2 min drive‬
  • Place, Virginia Randolph Museum
    ‪2 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

8.6 out of 10
Excellent
(56 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(90 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Aerial view

Virginia Crossings Hotel, Tapestry Collection by Hilton

Glen Allen
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,001 reviews
$75 nightly
The price is $88
Jan 19 - Jan 20
Total with taxes and fees
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About the neighborhood

Glen Allen

The Crossings Golf Club is within a mile (2 km) of SpringHill Suites by Marriott Richmond North/Glen Allen, and other popular sites like Virginia Randolph Museum are within a couple of miles (3 km). This 136-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Henrico Sports & Events Center - 15 min walk - 0.8 miles
  • Regal Virginia Center - 15 min walk - 0.8 miles
  • The Crossings Golf Club - 2 min drive - 1.3 miles
  • Virginia Randolph Museum - 2 min drive - 1.8 miles
  • Kings Dominion - 15 min drive - 16.1 miles

Getting around

  • Richmond Main Street Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬9 min walk

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

Hotel with free breakfast, near The Crossings Golf Club
At SpringHill Suites by Marriott Richmond North/Glen Allen, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Onsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 20.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

Frequently asked questions

Are free cancellation options available at SpringHill Suites by Marriott Richmond North/Glen Allen?

SpringHill Suites by Marriott Richmond North/Glen Allen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of SpringHill Suites by Marriott Richmond North/Glen Allen?

This hotel is located in Glen Allen, close to Lewis Ginter Botanical Garden, Richmond Raceway, and Shops at Willow Lawn. You'll also find The Crossings Golf Club and Virginia Randolph Museum within a short drive.

Will I be able to park at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, uncovered parking is offered for USD 0 per day. Accessible parking is also available for guests.

Does SpringHill Suites by Marriott Richmond North/Glen Allen feature a casino?

No, SpringHill Suites by Marriott Richmond North/Glen Allen doesn't have a casino.

Will I find an indoor pool at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, this hotel has an indoor pool.

Is SpringHill Suites by Marriott Richmond North/Glen Allen good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Are there hot tubs at SpringHill Suites by Marriott Richmond North/Glen Allen?

No, there isn't a spa tub at this hotel.

Does SpringHill Suites by Marriott Richmond North/Glen Allen have a restaurant with a breakfast menu?

SpringHill Suites by Marriott Richmond North/Glen Allen offers free buffet breakfast each morning though there is no restaurant.

Will SpringHill Suites by Marriott Richmond North/Glen Allen allow pets to stay free of charge?

No, pets aren't allowed at SpringHill Suites by Marriott Richmond North/Glen Allen though service animals are welcome.

Are there connecting rooms at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SpringHill Suites by Marriott Richmond North/Glen Allen?

The closest major airport to SpringHill Suites by Marriott Richmond North/Glen Allen is Richmond Intl. Airport (RIC), which is 19.9 mi away (27 minutes by car).

Can I book a room with a balcony at SpringHill Suites by Marriott Richmond North/Glen Allen?

No, there aren't any guestrooms with balconies at SpringHill Suites by Marriott Richmond North/Glen Allen.

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, thought toilet appeared to be leaking and shower door did not close properly. And air conditioning unit had been left off, so room was too warm and muggy when I arrived. I still rate the hotel as good since I considered these minor conveniences that did not interrupt my stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness
Three different rooms.. I just accepted the 3rd room offered because I was beyond exhausted. ...refrigerator broken. Smelled like urine, dirty couch and carpets.. stains everywhere.
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
The room was a bit smaller for a Spring Hill suites but still comfortable and clean, very quiet. The pool was not clean and there was a ceiling leak in the dining room that had not been repaired yet. May have been recent, the leak was still dripping. Staff was friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

María alejandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Taylor

Traveled with group
Stayed 1 night in Sep 2025

4/10 Poor

Derrick

Traveled with family and small children
Liked: Staff & service
Hello This Derrick Moselely And I Stayed In Hotel SpringHill Suites by Marriott Richmond North/Glen Allen Location On August 29th To August 31st Because Of My Wedding In That Area. The Only Issue I Had Was That I Stayed In Room 327 And The Pull Out Mattress From Under The Couch Had Like Alot Of Pee Stains On It And Blood Stains And It Smelled. So Me , My Wife And 2 Kids Had To Sleep In One Bed And Was Not Comfotable At All With Us In It. I Addressed It To The Lady At The Front Deal Of The Issue Of What Was Wrong And Also The Top Part Of The AC/ Heat Cover Came Off But Everything Else Was Okay.
Stayed 2 nights in Aug 2025

8/10 Good

Jaquan

Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient stay for me
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Traveled with partner
Disliked: Amenities
Dead roach on floor. TV not working. Room smelled terribly and musty. No hair dryer.
Stayed 1 night in Sep 2025

10/10 Excellent

Tran

Stayed 1 night in Sep 2025

2/10 Terrible

Lekei

Stayed 1 night in Sep 2025

4/10 Poor

Erin

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room we were given first was not cleaned. Sheets were slept in and towels were still dirty on the floor. Given a 2nd room and the reading lights in the bed didnt work and there was a hole in the wall where an outlet used to be.
Stayed 1 night in Sep 2025

6/10 Okay

Malena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed four days and housekeeping never came, no fresh towels. All employees were very kind and friendly. The hotel was pretty clean for being under construction but the sheets didn’t fit the bed properly and had to be pulled back on several times throughout stay. Breakfast area was well kept and delicious.
Stayed 3 nights in Aug 2025

6/10 Okay

Maureen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Hector

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We didn't like the costumer service and the room.
Stayed 1 night in Aug 2025

2/10 Terrible

Donald

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This stay could be summed up : if it could go wrong, it did go wrong. Our first room was musty smelling and had no TV reception. A so-called maintenance man came to check on it, said he knew what was wrong and would be back; an hour and a half later never returned. The front desk moved us to another room, but the TV remote batteries were dead; had to replace them. In the shower the soap dispenser was empty. In trying to get some ice for our water bottles, ice machine empty. This will be our last stay here.And the room we were moved to was by the side entrance, so every one’s comings and goings were heard all night. And the first room had filthy carpet with pet stains and mold in the bathroom tub. All in all, a disaster!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Nancy

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in our bathroom, uncomfortable beds, ants on table at breakfast. Staff did not keep food refilled at breakfast. Surprising experience for the price.
Stayed 1 night in Aug 2025

6/10 Okay

Frances

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall staff was great. Needs to accept cash. Was not happy with a bathroom door that didnt shut, no extra toilet paper and screws left in bedside drawers.
Stayed 2 nights in Aug 2025

6/10 Okay

Holly

Business traveler
Liked: Room comfort
Need better TV’s and service provider
Stayed 3 nights in Aug 2025

6/10 Okay

Joshua

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just ok

This hotel is very convenient - right off 95. Tons of restaurants, stores, gas, etc. However this place is old, tired, and quite frankly dirty. The lobby and elevators looked like they hadn’t been mopped in weeks. The room was just ok- very musty, the sofa looked about a decade old and I wouldn’t touch it. The beds were small and uncomfortable. The room had only 1 towel and half used roll of toilet paper. There are a ton of hotels off 95. This one isn’t worth the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and CLEAN!!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Corey

Stayed 1 night in May 2025

10/10 Excellent

Lorrie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Spot

This place was right off of the interstate and less than five minutes to the SportsCenter. The outside may look a little dated, but the inside has been renovated and it’s clean and modern. The lobby closes from 930AM until 12PM on the weekends to “clean and sanitize” after breakfast which was a major inconvenience.
Stayed 1 night in Aug 2025