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Recent guest reviews

Rooms were ok but not super clean. Was bummed the pool and hot tub were closed as this was a big reason we booked this hotel. I understand it is hard to notify guests of things like this but we would have known a day early we would have booked somewhere else. Our friends room was not as clean as ours so that added to the 3 star review

The check in was horrible charged 130 for incidentals; rude; room 205 moldy Smokey paid for king didn’t get it furniture nasty couldn’t sleep there unsanitary

Great location. Comfortable rooms. Friendly staff. Good breakfast. Easy in and out.

Very nice hotel! Staff was very friendly and helpful. Everything was spotless, breakfast had nice selection and room was large and comfortable. It was close to lots of restaurants and shopping. Would definitely stay here again.

This is the worst hotel I ever stayed at. Everything was broken and dirty. The was no cold water in the shower, so you get scoldest.

I LOVED the professionalism of the staff. They were super friendly and responsive, very customer service oriented which is EXTREMELY RARE these days. The hotel was clean and had everything we needed. I don't love a pet friendly hotel, but there seemed to be no issues with any of the pets. My only recommendation would be for the breakfast to be open earlier on the weekend and for more of a variety during the week (scrambled eggs, waffles, French toast).

great central location to all areas of central virgina.

We had a great stay! Everything’s clean

Staff was friendly and efficient. Room was large - one improvement would be additional lighting in the bedroom portion.

Staff was very friendly. They helped on time.

Staff was very welcoming

Friendly, competent staff.

Just an overnight stay on our way home. Chose this hotel because all of our Marriott hotels have been excellent choices. Same here!

Pet friendly

It was clean.

Well designed room configuration. Very accommodating staff.

Brook Rd Glen Allen VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

The Crossings Golf Club is within a mile (2 km) of SpringHill Suites by Marriott Richmond North/Glen Allen, and other popular sites like Virginia Randolph Museum are within a couple of miles (3 km). This 136-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.


Property features

At SpringHill Suites by Marriott Richmond North/Glen Allen, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Onsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for SpringHill Suites by Marriott Richmond North/Glen Allen

Everyone (19) Couples (2) Family (14)
3
Family with small children

Rooms were ok but not super clean. Was bummed the pool and hot tub were closed as this was a big reason we booked this hotel. I understand it is hard to notify guests of things like this but we would have known a day early we would have booked somewhere else. Our friends room was not as clean as ours so that added to the 3 star review

By on Dec 22, 2023

Review comment responded on Dec 22, 2023

Thank you for staying with the Springhill.

1
Everyone

The check in was horrible charged 130 for incidentals; rude; room 205 moldy Smokey paid for king didn’t get it furniture nasty couldn’t sleep there unsanitary

By on Oct 13, 2023

5
Everyone

By on Oct 8, 2023

5
Everyone

Great location. Comfortable rooms. Friendly staff. Good breakfast. Easy in and out.

By on Jun 27, 2023

5
Everyone

By on Jun 14, 2023

5
Family

Very nice hotel! Staff was very friendly and helpful. Everything was spotless, breakfast had nice selection and room was large and comfortable. It was close to lots of restaurants and shopping. Would definitely stay here again.

By on May 9, 2023

1
Family

This is the worst hotel I ever stayed at. Everything was broken and dirty. The was no cold water in the shower, so you get scoldest.

By , from Pittsburgh on Apr 18, 2023

5
Family

I LOVED the professionalism of the staff. They were super friendly and responsive, very customer service oriented which is EXTREMELY RARE these days. The hotel was clean and had everything we needed. I don't love a pet friendly hotel, but there seemed to be no issues with any of the pets. My only recommendation would be for the breakfast to be open earlier on the weekend and for more of a variety during the week (scrambled eggs, waffles, French toast).

By on Apr 7, 2023

4
Family

great central location to all areas of central virgina.

By , from Bartow on Jan 3, 2023

5
Family with small children

We had a great stay! Everything’s clean

By on Dec 14, 2022

SpringHill Suites by Marriott Richmond North/Glen Allen

9701 Brook Rd, Glen Allen, VA 23059
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