SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Exterior
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
9701 Brook Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪15 min walk‬
  • Place, Regal Virginia Center
    ‪15 min walk‬
  • Place, The Crossings Golf Club
    ‪2 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

8.6 out of 10
Excellent
(56 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(90 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Glen Allen

The Crossings Golf Club is within a mile (2 km) of SpringHill Suites by Marriott Richmond North/Glen Allen, and other popular sites like Virginia Randolph Museum are within a couple of miles (3 km). This 136-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Henrico Sports & Events Center - 15 min walk - 0.8 miles
  • Regal Virginia Center - 15 min walk - 0.8 miles
  • The Crossings Golf Club - 2 min drive - 1.1 miles
  • Virginia Randolph Museum - 2 min drive - 1.6 miles
  • Kings Dominion - 15 min drive - 16.7 miles

Getting around

  • Richmond Main Street Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Wawa - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

At SpringHill Suites by Marriott Richmond North/Glen Allen, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Onsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 20.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

Frequently asked questions

Are free cancellation options available at SpringHill Suites by Marriott Richmond North/Glen Allen?

SpringHill Suites by Marriott Richmond North/Glen Allen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at SpringHill Suites by Marriott Richmond North/Glen Allen?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Richmond North/Glen Allen on Mar 8, 2026 start from 101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of SpringHill Suites by Marriott Richmond North/Glen Allen?

This hotel is located in Glen Allen, close to Lewis Ginter Botanical Garden, Richmond Raceway, and Cultural Arts Center Glen Allen. You'll also find Chamberlayne Actors Theatre and The Crossings Golf Club within a short drive.

Is parking available on site at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, uncovered parking is offered for USD 0 per day. Accessible parking is also available for guests.

Does SpringHill Suites by Marriott Richmond North/Glen Allen feature a casino?

No, SpringHill Suites by Marriott Richmond North/Glen Allen doesn't have a casino.

Will I find an indoor pool at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, this hotel has an indoor pool.

Is SpringHill Suites by Marriott Richmond North/Glen Allen a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Does SpringHill Suites by Marriott Richmond North/Glen Allen have a hot tub?

No, there isn't a spa tub at this hotel.

Does SpringHill Suites by Marriott Richmond North/Glen Allen have a restaurant with a breakfast menu?

SpringHill Suites by Marriott Richmond North/Glen Allen offers free buffet breakfast each morning though there is no restaurant.

Will SpringHill Suites by Marriott Richmond North/Glen Allen allow pets to stay free of charge?

No, pets aren't allowed at SpringHill Suites by Marriott Richmond North/Glen Allen though service animals are welcome.

Are there connecting rooms at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SpringHill Suites by Marriott Richmond North/Glen Allen?

The closest major airport to SpringHill Suites by Marriott Richmond North/Glen Allen is Richmond Intl. Airport (RIC), which is 19.9 mi away (27 minutes by car).

Are there rooms with balconies that I can book at SpringHill Suites by Marriott Richmond North/Glen Allen?

No, there aren't any guestrooms with balconies at SpringHill Suites by Marriott Richmond North/Glen Allen.

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Nancy, Bluffton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel seems worn but it appears that updates are in progress so would stay again. The employee that greeted us and checked us in was AWESOME & very professional.
Stayed 1 night in Nov 2025

6/10 Okay

Lisset

Traveled with family
Liked: Amenities, property conditions & facilities
Breakfast was good. Location was very good. Guest service was also good. But rooms with queen beds are actually full not queen (too small for two people to share). And although we asked for room cleaning service requested with 24 hrs anticipation on our 6 days stay, they never did. We had to ask front desk for new towels and toilet paper twice.
Stayed 6 nights in Nov 2025

10/10 Excellent

Cassandra

Stayed 1 night in Nov 2025

4/10 Poor

Andreu

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just an average hotel. Pool was closed. Breakfast was limited. Shower door was off track and wouldn’t stay closed. Linens were stained.
Stayed 1 night in Nov 2025

10/10 Excellent

ALLEN

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

PENNY

Liked: Cleanliness, property conditions & facilities
Great staff. Clean room. Tasty breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, close to stores I frequented as I was there like a grocery store, target and Starbucks. And the staff was super friendly. Hotel was quiet even though it had quite a full parking lot.
Stayed 4 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, amenities, property conditions & facilities
All the above
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, property conditions & facilities
room spotless and staff was great unfortunately the pool was under construction😟
Stayed 1 night in Nov 2025

10/10 Excellent

Antowan

Stayed 1 night in Nov 2025

8/10 Good

Nia

Stayed 2 nights in Oct 2025

10/10 Excellent

Monifah

Liked: Cleanliness, staff & service, amenities
I loved everything about the hotel definitely will be back soon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

LAURA L

Stayed 2 nights in Oct 2025

2/10 Terrible

andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very nice staff, but, checked in given room on 2nd floor. Off elevator filthy carpets and huge garbage bags of beer cans at each door. Went to our room which had not been cleaned. Got room on 3rd floor. Noticed rat and bug traps on top of refrigerator, cabinet door off hinge, black hairs on bathroom floor. Window was broken as well
Window cracked from top to bottom
Cabinet door
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, thought toilet appeared to be leaking and shower door did not close properly. And air conditioning unit had been left off, so room was too warm and muggy when I arrived. I still rate the hotel as good since I considered these minor conveniences that did not interrupt my stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness
Three different rooms.. I just accepted the 3rd room offered because I was beyond exhausted. ...refrigerator broken. Smelled like urine, dirty couch and carpets.. stains everywhere.
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
The room was a bit smaller for a Spring Hill suites but still comfortable and clean, very quiet. The pool was not clean and there was a ceiling leak in the dining room that had not been repaired yet. May have been recent, the leak was still dripping. Staff was friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

María alejandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Taylor

Traveled with group
Stayed 1 night in Sep 2025