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Recent guest reviews

Staff was very welcoming

Friendly, competent staff.

Just an overnight stay on our way home. Chose this hotel because all of our Marriott hotels have been excellent choices. Same here!

Pet friendly

It was clean.

Well designed room configuration. Very accommodating staff.

This property is located in a very walkable area. Lots of restaurant options plus two upscale grocery stores within a very short walk of the hotel. Very cute industrial chic decor. Thoroughly enjoyed my stay here.

My stay was for three days. I asked after the first night that the toilet flapper be fixed as it was leaking and re-filling all night long and it kept me awake. Made the same request after the second night and again after the third. Nothing was done. So much for getting a good nights sleep at this hotel.

Convenient to I-95. Overall satisfactory but sofa was stained and there were no blankets on bed, possibly due to Covid but more like 2 sheets.

Needless to say I wouldn’t stay at this property again. The bed was very squeaky. Housekeeping didn’t do a good job vacuuming, trash was found behind the bed and tv stand. The TV wasn’t working, however a staff member assisted us with restarting it which we appreciated. Lastly, at 12:15 a staff member came knocking at the door asking if we were checking out in the process of us packing our things. That was the last straw for me. I’ve stayed at several spring hill suites, but this property wasn’t to my liking!

I have been before in that property and this time my room was dirty with hair in the bathroom and we sleep for just few hours the sheet was dirty with acarus . I will request my refund.

Friendly staff, clean rooms and decent breakfast. Let’s be clear, this is not luxury, but pretty good just to spend the night.

All the amenities and the service was good at this property.

Location was good Utilities and facilities were OK

Brook Rd Glen Allen VA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

The Crossings Golf Club is within a mile (2 km) of SpringHill Suites by Marriott Richmond North/Glen Allen, and other popular sites like Virginia Randolph Museum are within a couple of miles (3 km). This 136-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free breakfast is included with your stay.


Rooms

All 136 accommodations afford space to spread out with a separate bedroom and sitting areas. Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators. Housekeeping is available on request.


Property features

At SpringHill Suites by Marriott Richmond North/Glen Allen, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for SpringHill Suites by Marriott Richmond North/Glen Allen

Everyone (22) Couples (3) Business (4) Family (14) Friends (1)
5
Everyone

Staff was very welcoming

By on Dec 24, 2021

5
Family

Friendly, competent staff.

By on Nov 23, 2021

5
Partner Couples

Just an overnight stay on our way home. Chose this hotel because all of our Marriott hotels have been excellent choices. Same here!

By , from Salem on Oct 8, 2021

3
Everyone

Pet friendly

By on Aug 27, 2021

5
Family

It was clean.

By on Aug 19, 2021

3
Everyone

By on Jun 5, 2021

5
Family

Well designed room configuration. Very accommodating staff.

By on May 29, 2021

5
Everyone

By on May 28, 2021

5
Everyone

This property is located in a very walkable area. Lots of restaurant options plus two upscale grocery stores within a very short walk of the hotel. Very cute industrial chic decor. Thoroughly enjoyed my stay here.

By on Feb 26, 2021

2
Business Business

My stay was for three days. I asked after the first night that the toilet flapper be fixed as it was leaking and re-filling all night long and it kept me awake. Made the same request after the second night and again after the third. Nothing was done. So much for getting a good nights sleep at this hotel.

By on Jan 15, 2021

Review comment responded on Jan 15, 2021

Thank you for staying at the Springhill Suites. Please accept our apology for not being able to resolve the issue in a timely manner. Rest assure, the issue has been resolved. We look forward to serving you again whenever your travel brings you back to Glen Allen

SpringHill Suites by Marriott Richmond North/Glen Allen

9701 Brook Rd, Glen Allen, VA 23059
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