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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Lobby
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
4231 Park Place Ct, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

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Room options

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Extended Stay America Suites Richmond Glen Allen Short Pump places you within a few miles (5 km) of Short Pump Town Center. This 95-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 8 min drive - 5.5 miles
  • University of Richmond - 11 min drive - 7.4 miles
  • Lewis Ginter Botanical Garden - 13 min drive - 9.0 miles
  • Virginia Commonwealth University - 16 min drive - 12.9 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Golden Corral - ‬3 min drive
  • ‪Noodles & Company - ‬14 min walk
  • ‪Silver Diner - ‬12 min walk
  • ‪The Beach House - ‬14 min walk
  • ‪Five Guys - ‬14 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Suburban hotel with a fitness center and a 24-hour front desk
Guests of Extended Stay America Suites Richmond Glen Allen Short Pump enjoy features like a gym, free WiFi in public areas, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and barbecue grills.
Guests can expect free WiFi and 42-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, dining areas, and sitting areas are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Richmond Glen Allen Short Pump?

Extended Stay America Suites Richmond Glen Allen Short Pump provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Extended Stay America Suites Richmond Glen Allen Short Pump?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Glen Allen Short Pump on Jun 12, 2025 start from $84.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Extended Stay America Suites Richmond Glen Allen Short Pump?

This hotel is located in Glen Allen, close to Short Pump Town Center, Regency Square Mall, and Elk's Lodge. You'll also find Cobblestones Park and Crump Park and Meadow Farm Museum nearby.

Is there parking available at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Richmond Glen Allen Short Pump include a casino at the property?

No, Extended Stay America Suites Richmond Glen Allen Short Pump doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites Richmond Glen Allen Short Pump a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a 24-hour front desk.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have a restaurant with a breakfast menu?

No, Extended Stay America Suites Richmond Glen Allen Short Pump doesn't have a restaurant that serves breakfast.

Does Extended Stay America Suites Richmond Glen Allen Short Pump allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Extended Stay America Suites Richmond Glen Allen Short Pump for a fee of USD 25.00 per accommodation, per day.

Are there connecting rooms at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Extended Stay America Suites Richmond Glen Allen Short Pump?

The closest major airport to Extended Stay America Suites Richmond Glen Allen Short Pump is Richmond Intl. Airport (RIC), which is 21.4 mi away (28 minutes by car).

Are there rooms with balconies at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, you won't find guestrooms with balconies at Extended Stay America Suites Richmond Glen Allen Short Pump.

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 112 out of 427 reviews
Rating 8 - Good. 77 out of 427 reviews
Rating 6 - Okay. 72 out of 427 reviews
Rating 4 - Poor. 59 out of 427 reviews
Rating 2 - Terrible. 107 out of 427 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shea

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay…no complaints
Stayed 1 night in Feb 2025

2/10 Terrible

Shea

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Dddtuu in
Stayed 7 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay the staff was great
Stayed 1 night in Feb 2025

2/10 Terrible

Lendell

Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t like there was roaches in my room. Couldn’t relax, were killing roaches all night and couldn’t sleep
Stayed 1 night in Feb 2025

2/10 Terrible

shonda

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleasantly surprised with the overall condition of the property and my room. Clean, quiet - no complaints at all. I would highly recommend this Extended Stay site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

John

Stayed 2 nights in Nov 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally not clean all the way around. The bedding had layers of dead skin on the sheets, unfortunately I didn't find out until to next morning. Looked like it was being used to house the homeless. Twenty people setting in the court yard in the morning at a 9 am check out. Plus, they required a $50 deposit for any possible damages. Without letting you inspect the room before hand. I found 3 area that was damaged when I walked in. When I reported them to the clerk she wasn't aware of them. So, they could have changed me for those pre existing damages if I haven't reported them to the clerk.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Business traveler
Disliked: Cleanliness, property conditions & facilities
Had no water, informed front desk I was unable to use the room as a result. Requested refund but no response. Did not stay but 15 minutes.
Stayed 1 night in Oct 2024

4/10 Poor

Edwin

Business traveler
Disliked: Cleanliness

Stay away from room 130

The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total
Stayed 1 night in Oct 2024

10/10 Excellent

Reba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Zeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Fawad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Stayed 1 night in Sep 2024

4/10 Poor

Daveda

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Super bad roach problem. They were inside the refrigerator on 2 occasions (big and small). A lot of people live there. Noisy... hallway door slams hard throughout the day and night.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 2 nights in Jul 2024

10/10 Excellent

Ebony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lamar

Stayed 1 night in Oct 2024

8/10 Good

Shalyn

Stayed 1 night in Sep 2024

2/10 Terrible

Rafael

Stayed 1 night in Sep 2024

2/10 Terrible

Lilian, RICHMOND

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The check in process was simple. The room was nice just not thoroughly cleaned as it should be. In the morning after taking a shower an army of baby roaches decided to come out of hiding. Never in my life had i experienced this in a hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Kentrai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing
Stayed 3 nights in Aug 2024

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