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Candlewood Suites Richmond North Glen Allen

2.5 out of 5.0

Recent guest reviews

I really enjoyed interacting with the staff. I had a clean room, the front desk was happy to assist with some business I had to take car of... (Printing) and the room was very convenient for someone like me who travels often and needs a desk, dining, cooking all in room. Note: the pictures are after the stay. The room was immaculate, no stuff when I got here.

What a great place to stay. Rooms were clean, staff was super helpful and nice to deal with. Great location, very close to good places to eat and shopping. I will visit again on my next trip to the area.

When I checked in, I had asked for a room with a roll in shower. Not only was the 3rd floor room not roll in, but when they did move me to the 1st floor, they had to remove the threshold in the room's doorway so I could roll in and out of it. I soon discovered I had company in the room in the form of a mouse. Once it was trapped, some larger version, possibly a rat. went nuts and would make all kinds of noise at night. I think they finally had the rat blocked by repairing an undiscovered opening to the outside. The staff was very helpful in dealing with issues and helped me a great deal during two medical emergencies. The housekeeping staff was amazing. However, once they got the critters out and after I left, I hope they had room disinfected.

We usually stay with family when we travel to VA, but this time decided to stay at a hotel and it was awesome. The staff was friendly and willing to assist when we needed and there was a list of amenities like free laundry, fitness room, snack room, WiFi, business center, pets stay for free(we have 3) and a ton of suggestions on where to go and get some vittles. I will definitely stay here again and recommend the same to others. The only short coming is that parking may be scarce due to the fact that they are next to another hotel and share the overflow parking area, but still a great place.

I travel a lot, and always try to stay in hotels which have suite/kitchen facilities. This is the best I have ever stayed at - all the extras were there - all the small things which you need to make your stay comfortable and relaxing.The room was very clean and well-appointed. The staff was professional and helpful; the amenities terrific. I highly recommend this hotel, and will most assuredly seek out other Candlewood Suites lodgings in the future, if they are located in the places I need to travel to for my business.

The hotel staff was very friendly and provided dining advice. Being pet friendly was a must for us. The room was clean and spacious with nice appointments. The location was easy access from the Interstate highway and was close to dining and shopping.

From the time I arrived the lady at the front desk was very helpful. There were 3 of us waiting to get checked in and she was able to check us in within 10 mins. That’s what I call good service!!!!!! I do have one complaint and that would be the odor that was in the room once we checked in. Other then that everything was great.

Short and sweet stay. I just stay for one night for conference attending. It's in a suburb area, very quiet. The only limitation is that they don't provide breakfast, since it's extended stay type hotel.

I hadn't stayed at a Candlewood Suites in the past, so I was not familiar with the facilities and amenities such as no breakfast, and the room only being cleaned when I checked out, or every 7-days. Check-in was easy and efficient. The rate was reasonable. The Kitchen area, fridge and sink were clean and so was the table. The floors, both in the kitchen/walk-in area and the carpet could use some cleaning. There was dog hair along the corners of the room and under the table around the legs as well. I asked if they could "refresh" my room by vacuuming and they did a quick once over. The dog hair was still there when I checked out. While I do not have a problem with pets, I do have a problem other peoples pet hair being left behind and the facility not cleaning it properly. The bathroom was clean however, the toilet leaned when I sat on it, which was slightly uncomfortable. I used the laundry facilities and it was good. I did go running, however I did not utilize the workout room, as it was right at the front door for all to see. I don't care to have an audience when working out. I did not see or use a pool. I did get a restful sleep, considering the hotel is next to the highway. The noise did not bother me. There were no children running above me or in the hallway. It was definitely quiet, which I appreciate. Every time I went to the front desk to ask a question, the (I am assuming) Office Manager and other employees were behind the wall conversing about their daily lives and it was hard to get their attention. While I requested a non-smoking room and I think it is a non-smoking facility, someone has smoked in the room previous to my visit. They had the window open and have forced the screen to be pushed so that they can throw out cigarette butts and such. I left the window open most of the time and ran the fan in the bathroom to keep it aired out, as I am a non-smoker and I have asthma.

We stayed at this hotel on the way to Florida because it was pet friendly. While the room was clean, the sofa was threadbare. The queen bed seemed unsafe for two people. The staff was helpful and after I explained what I meant when I commented that the “room was tired”, she refunded the fee for our dog. We had stayed at Candlewood suites before, but at a much nicer hotel. This one is definitely off our list.

10609 Telegraph Rd Glen Allen VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • 24-hour business center

Located within 2 miles (3 km) of The Crossings Golf Club, Candlewood Suites Richmond North Glen Allen is within 3 miles (5 km) of James River Cellars Winery. This 84-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Lavender Fields Herb Farm and Cultural Arts Center Glen Allen are also near this Glen Allen hotel.


Rooms

The 84 air-conditioned rooms feature kitchens with refrigerators and microwaves. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard. Weekly housekeeping is available.


Property features

Candlewood Suites Richmond North Glen Allen features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities and barbecue grills.

Room options

Standard Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Studio Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Studio Suite, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 97 reviews