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Recent guest reviews

Smell was awful in the whole property, elevators were in terrible condition. Sheets and bed covering was dirty. Walls were all nicked up, general uncleanness.

Overall a good place to stay. The staff was friendly and accommodating. There were a few minor hiccups that I had to work around (broken ice machine, broken shampoo holder, etc) but nothing big. For the money I spent, it was definitely worth it and would stay there again!

The air-conditioning unit was very loud, called front desk and they could not move us because they had no rooms. They said they would send maintenance up to fix it and they never showed up. We only had 2 towels in the room we had to call for more and we need toilet paper and were told we had to come to the front desk to get it. One of the comforters on the bed had a large stain on it. We requested a new one were told they did not have any. Had to take it down to be washed. Then when they gave it back they gave us the duvet cover to put on it. They should have done that. The beds were not comfortable at all.

The property was under construction, but a least the room was clean. The hotel was pet friendly, which is cool, but the same piece of dog poop was in the elevator for most of my 2 day stay. We were locked out of out room due to a faulty door card reader. We needed to get cleaned up and dressed for a wedding. The Saturday daytime maintenance man showed up immediately and when his key card didn't work, he was back in 5 minutes with tools to let us in. He told us he would have it fixed while we were at the wedding. He came through big time and saved the day.

The front desk staff were excellent! Very friendly and helpful!

Everything was perfect except the smoke alarm kept beeping all night, but the staff brought up another battery- and the tub did not drain- but the staff gave us access to the next room to shower. If you have any problems, they will take care of it quickly! Other than those two issues, everything else was perfect.

We liked the staff very friendly,the room was comfortable snd clean

First without being asked we were put into a room for smokers. The room was really dirty and smelled very bad.

Convenience to the highway and pleasant staff, with clean and comfortable rooms. Highly recommend.

Extremely nice hotel for the money, was very pleased.

Pouring rain, no drive under canopy to load or unload. Full frig, cooktop, & microwave. Would be a good room if working in the area.

It was a great stay, bed was very comfy, was able to get use out of the stove and had everything I needed. would definitely stay at again if in the area. kind and friendly staff.

Had available rooms close to Kings dominion at resonable prices. I wouldnt stay at any other hotel besides candlewood

Very good location for us while visiting friends in Glen Allen. Being pet friendly was a plus. Convenient to shopping and dining but noise from the interstate is a bit annoying.

This would be a great place to bring a family as there is a kitchen is the rooms so you could do some light cooking.

Telegraph Rd Glen Allen VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • 24-hour business center

Located within 2 miles (3 km) of The Crossings Golf Club, Candlewood Suites Richmond North Glen Allen, an IHG Hotel places you within a few miles (5 km) of James River Cellars Winery. This 84-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Rooms

Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard. Weekly housekeeping is available.


Property features

Candlewood Suites Richmond North Glen Allen, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include laundry facilities, barbecue grills, and a picnic area.

Room options

Studio Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Suite

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

2 Double Beds | Sleeps 4

Guest reviews for Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Everyone (5) Couples (3) Business (1) Family (10) Other (1)
2
Family

Smell was awful in the whole property, elevators were in terrible condition. Sheets and bed covering was dirty. Walls were all nicked up, general uncleanness.

By on Jul 18, 2022

4
Family

Overall a good place to stay. The staff was friendly and accommodating. There were a few minor hiccups that I had to work around (broken ice machine, broken shampoo holder, etc) but nothing big. For the money I spent, it was definitely worth it and would stay there again!

By on Jul 26, 2021

3
Friends

The air-conditioning unit was very loud, called front desk and they could not move us because they had no rooms. They said they would send maintenance up to fix it and they never showed up. We only had 2 towels in the room we had to call for more and we need toilet paper and were told we had to come to the front desk to get it. One of the comforters on the bed had a large stain on it. We requested a new one were told they did not have any. Had to take it down to be washed. Then when they gave it back they gave us the duvet cover to put on it. They should have done that. The beds were not comfortable at all.

By on May 17, 2021

3
Everyone

By on May 17, 2021

2
Family Family

The property was under construction, but a least the room was clean. The hotel was pet friendly, which is cool, but the same piece of dog poop was in the elevator for most of my 2 day stay. We were locked out of out room due to a faulty door card reader. We needed to get cleaned up and dressed for a wedding. The Saturday daytime maintenance man showed up immediately and when his key card didn't work, he was back in 5 minutes with tools to let us in. He told us he would have it fixed while we were at the wedding. He came through big time and saved the day.

By on Aug 19, 2019

5
Family

The front desk staff were excellent! Very friendly and helpful!

By on Jul 7, 2019

4
Family Family

Everything was perfect except the smoke alarm kept beeping all night, but the staff brought up another battery- and the tub did not drain- but the staff gave us access to the next room to shower. If you have any problems, they will take care of it quickly! Other than those two issues, everything else was perfect.

By on Jun 25, 2019

5
Family Family

We liked the staff very friendly,the room was comfortable snd clean

By on Jun 17, 2019

1
Partner Couples Family

First without being asked we were put into a room for smokers. The room was really dirty and smelled very bad.

By on Jun 2, 2019

4
Everyone

By on May 24, 2019

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

10609 Telegraph Rd, Glen Allen, VA 23059
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