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Best Western Plus Glen Allen Inn

2.5 out of 5.0

Recent guest reviews

We got to the hotel late night, front desk lady was superb, gave us a quick snapshot about the amenities and room. Room was very clean and spacious. Only downfall was breakfast the next morning, we headed down around 8:25am and waited on or about 16 minutes to get the hot breakfast items (pattys and eggs) to be replenished.

Is my second time staying here and can't say anything bad about it except the guy who handles the breakfast room. it has been twice that him has been rude to everyone (I greeted him with a good morning twice, no response from him) Last time I stayed there he has a very heated argument with another guest.

Somewhat hidden hotel,reasonably well maintained. Good sized room with nice amenities. Good working elevator. Nonsmoking room had slight smoke odor. Bath clean but dated and well worn . Good wifi and tv, but limited channels. Good breakfast and 24 hour coffee. Still seems slightly over valued.

Very helpful staff, great breakfast help me with my booking

Very good staff and relax environment. I would recommend this area to anyone looking for a local spot.

it is a clean hotel at a great location...breakfast has sufficient variety as well...

NOT FANCY BUT IT IS NOT A LUXURY LEVEL HOTEL. Breakfast was simple , self serve from 6:30 - 9:30

Nice rooms and common areas for the price. Front desk was mostly unoccupied when we needed something which is my only complaint l.

Friendly front desk Breakfast was good Beds were comfortable

The room we had was really big! Staff was really nice at check in. At check out there wasn't anyone at the desk, but there was a place to put the keys - which I thought was convienent! I would definitely stay here again.

Hotel was quiet and clean. We had a bit of trouble figuring out the TV channels, there weren't many choices in the remote gave us fits. Check out the next morning was kind of odd. There was a note on the counter saying she had to step away from the desk. There was a jar on the counter labeled leave your room keys here. I waited for a few minutes and went looking trying to find someone, but could not. I just thought it was kind of odd. Never had to leave my keys in a jar. I don't know if that standard practice for this hotel, or just someone's personal Idea.

Good overnight stay. Nice location close to I95. Comfortable beds.

They don't even have eggs for breakfast .Printer does not work

Room was clean, mattress was new, bedding clean, bathroom was clean, pillows were flat and needed updating.. Only one towel in bathroom, called front desk, requested more towels. I was told to "come get them myself", as housekeeping was not there! Concerning the pillow situation, I went to the near Walmart and bought two pillows. I would like to say that the hotel does a good job with their breakfast . Area was clean and well stocked. The young man that was working the breakfast area did a great job.

The commendation was easy and quick. The staffing individuals were very friendly. The room was clean . The only thing the loudness of others after midnight in other rooms. And smoking in elevators and hallways of the hotel. The neighborhood wasn't very nice bad location.

GREAT location need some sound proofing . Had some hair in bed other than that great stop for leisure business or family. Central location to interstate

Hotel was very nice and concerns were addressed and would stay there again.

The only thing that we had to get were the towels and the wash cloths that were not in the room when we arrived. Everything was great.

This is the first hotel I've ever been to that advertises having a full kitchen yet they don't have any utensils or any plates, or any pots or pans. Was I supposed to bring my own pots and pans and silverware? And I guess my own dish soap to and there was none. I paid extra have a full kitchen, only to wind up keep paying extra to eat out every day because when they said full kitchen, it was false advertising. Other than feeling like I pay too much because I didn't get to use the kitchen, the hotel is nice and the staff was nice as well. It is however pet friendly and we did have to hear the occasional dog barking from time to time.

Close to the softball complex in Glen Allen. Great hot breakfast to start the day and very comfortable and quiet rooms.

8507 Brook Rd Glen Allen VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Plus Glen Allen Inn is located within a few miles (5 km) of Lewis Ginter Botanical Garden and Belmont Golf Course. This 62-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also close to The Crossings Golf Club and Three Lakes Park.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All 62 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.


Property features

Guests of Best Western Plus Glen Allen Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Guest reviews for Best Western Plus Glen Allen Inn

Everyone (15) Business (4) Couples (11) Family (10) Friends (4) Other (5)
4

visiting daughter

Everyone

We got to the hotel late night, front desk lady was superb, gave us a quick snapshot about the amenities and room. Room was very clean and spacious. Only downfall was breakfast the next morning, we headed down around 8:25am and waited on or about 16 minutes to get the hot breakfast items (pattys and eggs) to be replenished.

By , from Hope Mills, NC on Feb 20, 2018

4

overnight stay

Everyone

Is my second time staying here and can't say anything bad about it except the guy who handles the breakfast room. it has been twice that him has been rude to everyone (I greeted him with a good morning twice, no response from him) Last time I stayed there he has a very heated argument with another guest.

By on Jan 18, 2018

3

not bad, not great

Everyone

Somewhat hidden hotel,reasonably well maintained. Good sized room with nice amenities. Good working elevator. Nonsmoking room had slight smoke odor. Bath clean but dated and well worn . Good wifi and tv, but limited channels. Good breakfast and 24 hour coffee. Still seems slightly over valued.

By , from upstate on Oct 8, 2017

5

work

Everyone

Very helpful staff, great breakfast help me with my booking

By , from richmond va on Sep 7, 2017

4
Everyone

Very good staff and relax environment. I would recommend this area to anyone looking for a local spot.

By on Aug 8, 2017

4

nice hotel in the downtown

Everyone

it is a clean hotel at a great location...breakfast has sufficient variety as well...

By on May 10, 2017

4

convenient, quiet, clean with pleasant staff

Everyone

NOT FANCY BUT IT IS NOT A LUXURY LEVEL HOTEL. Breakfast was simple , self serve from 6:30 - 9:30

By , from Hartford, CT on May 9, 2017

4
Everyone

Nice rooms and common areas for the price. Front desk was mostly unoccupied when we needed something which is my only complaint l.

By on Jan 17, 2017

5

good place for a fast stay

Everyone

Friendly front desk Breakfast was good Beds were comfortable

By on Dec 29, 2016

5

nice big room!

Everyone

The room we had was really big! Staff was really nice at check in. At check out there wasn't anyone at the desk, but there was a place to put the keys - which I thought was convienent! I would definitely stay here again.

By , from Orlando, FL on Dec 20, 2016