The room was clean and nice but heating unit very noisy. Breakfast was excellent.
When we arrived, the staff was very helpful and very friendly. Our check was very smooth and painless. The room was clean and very nicely decorated. This is our second time staying at this particular location, but we will definitely visit again.
very nice and helpful with directions to where to eat
Nice place to stay , quite and very convenient travel to very where
I reserved a room with 2 double beds and was given a king efficiency with a pullout sofa. They said because we had a dog we could only stay on the first floor and they no linger had any two double bed rooms available. And when we opened the pullout, it was dirty, uncomfortable to the point of being unusable, and i started itching within the firat 5 minutes of laying on it. The breakfast was OK though.
Clean comfortable and convenient. Good breakfast and exercise room,
The lady at the front desk that is from Aruba is a wonderful person. Explained all times and amenities to me and my family thouroughly. Helped me sign up for the BW perks. Great decor. The breakfast was hot and amazing. Location was great. Near stores, food, grocery store and nail shops. It didn’t show that on google map. Reasonable rate.
Big rooms, nice front desk staff that was welcoming
Incredibly helpful and professional staff. Helped us overcome a sleeping situation by offering us an additional room.
Clean room. Very good for the price. ended up staying a extra night.
Room smelled musty and moldy, there was food crumbs on the carpet (not vacuumed?) toilet never flushed properly so we were scared to use it.
We got to the hotel late night, front desk lady was superb, gave us a quick snapshot about the amenities and room. Room was very clean and spacious. Only downfall was breakfast the next morning, we headed down around 8:25am and waited on or about 16 minutes to get the hot breakfast items (pattys and eggs) to be replenished.
Is my second time staying here and can't say anything bad about it except the guy who handles the breakfast room. it has been twice that him has been rude to everyone (I greeted him with a good morning twice, no response from him) Last time I stayed there he has a very heated argument with another guest.
Somewhat hidden hotel,reasonably well maintained. Good sized room with nice amenities. Good working elevator. Nonsmoking room had slight smoke odor. Bath clean but dated and well worn . Good wifi and tv, but limited channels. Good breakfast and 24 hour coffee. Still seems slightly over valued.
Very helpful staff, great breakfast help me with my booking
Very good staff and relax environment. I would recommend this area to anyone looking for a local spot.
Best Western Plus Glen Allen Inn is located within a few miles (5 km) of Belmont Golf Course and Lewis Ginter Botanical Garden. This 62-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
All 62 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free local calls, and ironing boards are other standard amenities.
Guests of Best Western Plus Glen Allen Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.
The room was clean and nice but heating unit very noisy. Breakfast was excellent.
When we arrived, the staff was very helpful and very friendly. Our check was very smooth and painless. The room was clean and very nicely decorated. This is our second time staying at this particular location, but we will definitely visit again.
It was a pleasure to welcome you back to Best Western Plus Glen Allen Inn. We're delighted that our easy check-in process, clean accommodations, and exceptional staff were highlights of your stay. Our team looks forward to your next visit!
very nice and helpful with directions to where to eat
We appreciate you sharing your feedback and we are happy you enjoyed our service. We trust your room was excellent as well and we hope you had a lovely time in the surrounding area. Thank you for choosing us and we hope to have you back soon!
Nice place to stay , quite and very convenient travel to very where
Thank you for choosing to stay at the Best Western Plus Glen Allen Inn during your recent travels. Our ideal location is one of the many benefits we are pleased to offer, and we're happy to hear that it was convenient for your time in the area. We're so glad your accommodations were relaxing and comfortable as well. Please come see us again soon!
I reserved a room with 2 double beds and was given a king efficiency with a pullout sofa. They said because we had a dog we could only stay on the first floor and they no linger had any two double bed rooms available. And when we opened the pullout, it was dirty, uncomfortable to the point of being unusable, and i started itching within the firat 5 minutes of laying on it. The breakfast was OK though.
Thank you for sharing your experience with us. Although you enjoyed your breakfast, there are areas where we could have improved. Please accept our apologies for not being able to accommodate your room request due to pet policies in place and for the conditions of your bed. This isn't something common but we will be addressing these issues as soon as possible to ensure we prevent it from happening again. We know that we can do better and hope to have the opportunity to show you.
Clean comfortable and convenient. Good breakfast and exercise room,
Thank you for writing us such a positive review! The team here at Best Western Plus Glen Allen Inn is happy that you enjoyed a clean and convenient stay. With features like our exercise room, we make it easy to keep on your routine. Depend on us again when you are back in town!
The lady at the front desk that is from Aruba is a wonderful person. Explained all times and amenities to me and my family thouroughly. Helped me sign up for the BW perks. Great decor. The breakfast was hot and amazing. Location was great. Near stores, food, grocery store and nail shops. It didn’t show that on google map. Reasonable rate.
Receiving your five-star rating is so lovely to see. We are glad that you were met with exceptional service, and that you enjoyed our beautiful location and accommodations! If you are ever in the area again, we would love nothing more than to provide you with another remarkable stay here at Best Western Plus Glen Allen Inn!
Thank you for staying with us. We are so glad to know that you enjoyed our breakfast and we will certainly share your feedback with our food and beverage team. Our staff will also look into the issue you have described right away, and we apologize for this inconvenience. It was an honor to host you. Please think of us again the next time you're in town, as we look forward to welcoming you back soon at the Best Western Plus Glen Allen Inn.