Skip to main content
Beginning of main content

Best Western Plus Glen Allen Inn

2.5 out of 5.0

Best Western Plus Glen Allen Inn

2.5 out of 5.0

Recent guest reviews

I reserved a room with 2 double beds and was given a king efficiency with a pullout sofa. They said because we had a dog we could only stay on the first floor and they no linger had any two double bed rooms available. And when we opened the pullout, it was dirty, uncomfortable to the point of being unusable, and i started itching within the firat 5 minutes of laying on it. The breakfast was OK though.

Clean comfortable and convenient. Good breakfast and exercise room,

The lady at the front desk that is from Aruba is a wonderful person. Explained all times and amenities to me and my family thouroughly. Helped me sign up for the BW perks. Great decor. The breakfast was hot and amazing. Location was great. Near stores, food, grocery store and nail shops. It didn’t show that on google map. Reasonable rate.

Big rooms, nice front desk staff that was welcoming

Incredibly helpful and professional staff. Helped us overcome a sleeping situation by offering us an additional room.

Clean room. Very good for the price. ended up staying a extra night.

Room smelled musty and moldy, there was food crumbs on the carpet (not vacuumed?) toilet never flushed properly so we were scared to use it.

We got to the hotel late night, front desk lady was superb, gave us a quick snapshot about the amenities and room. Room was very clean and spacious. Only downfall was breakfast the next morning, we headed down around 8:25am and waited on or about 16 minutes to get the hot breakfast items (pattys and eggs) to be replenished.

Is my second time staying here and can't say anything bad about it except the guy who handles the breakfast room. it has been twice that him has been rude to everyone (I greeted him with a good morning twice, no response from him) Last time I stayed there he has a very heated argument with another guest.

Somewhat hidden hotel,reasonably well maintained. Good sized room with nice amenities. Good working elevator. Nonsmoking room had slight smoke odor. Bath clean but dated and well worn . Good wifi and tv, but limited channels. Good breakfast and 24 hour coffee. Still seems slightly over valued.

Very helpful staff, great breakfast help me with my booking

Very good staff and relax environment. I would recommend this area to anyone looking for a local spot.

it is a clean hotel at a great location...breakfast has sufficient variety as well...

NOT FANCY BUT IT IS NOT A LUXURY LEVEL HOTEL. Breakfast was simple , self serve from 6:30 - 9:30

Nice rooms and common areas for the price. Front desk was mostly unoccupied when we needed something which is my only complaint l.

Friendly front desk Breakfast was good Beds were comfortable

The room we had was really big! Staff was really nice at check in. At check out there wasn't anyone at the desk, but there was a place to put the keys - which I thought was convienent! I would definitely stay here again.

8507 Brook Rd Glen Allen VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Plus Glen Allen Inn is located within a few miles (5 km) of Lewis Ginter Botanical Garden and Belmont Golf Course. This 62-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

A 37-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include an MP3 dock, a refrigerator, and a microwave.


Property features

Guests of Best Western Plus Glen Allen Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Glen Allen Inn

Everyone (21) Business (4) Couples (11) Family (13) Friends (4) Other (5)
4
Everyone

By on Jun 26, 2019

2
Family with small children

I reserved a room with 2 double beds and was given a king efficiency with a pullout sofa. They said because we had a dog we could only stay on the first floor and they no linger had any two double bed rooms available. And when we opened the pullout, it was dirty, uncomfortable to the point of being unusable, and i started itching within the firat 5 minutes of laying on it. The breakfast was OK though.

By on Jun 26, 2019

Review comment responded on Jun 29, 2019

Thank you for sharing your experience with us. Although you enjoyed your breakfast, there are areas where we could have improved. Please accept our apologies for not being able to accommodate your room request due to pet policies in place and for the conditions of your bed. This isn't something common but we will be addressing these issues as soon as possible to ensure we prevent it from happening again. We know that we can do better and hope to have the opportunity to show you.

4
Families

Clean comfortable and convenient. Good breakfast and exercise room,

By on Jun 21, 2019

Review comment responded on Jun 25, 2019

Thank you for writing us such a positive review! The team here at Best Western Plus Glen Allen Inn is happy that you enjoyed a clean and convenient stay. With features like our exercise room, we make it easy to keep on your routine. Depend on us again when you are back in town!

5
Everyone

By on Apr 12, 2019

5
Families

The lady at the front desk that is from Aruba is a wonderful person. Explained all times and amenities to me and my family thouroughly. Helped me sign up for the BW perks. Great decor. The breakfast was hot and amazing. Location was great. Near stores, food, grocery store and nail shops. It didn’t show that on google map. Reasonable rate.

By , from Virginia, us on Apr 8, 2019

Review comment responded on Apr 12, 2019

Receiving your five-star rating is so lovely to see. We are glad that you were met with exceptional service, and that you enjoyed our beautiful location and accommodations! If you are ever in the area again, we would love nothing more than to provide you with another remarkable stay here at Best Western Plus Glen Allen Inn!

3
Everyone

By on Apr 7, 2019

4
Families

Big rooms, nice front desk staff that was welcoming

By on Mar 25, 2019

Review comment responded on Mar 26, 2019

Spacious accommodations and friendly service goes a long way, and we are glad to read that you enjoyed these aspects. Thank you for choosing Best Western Plus Glen Allen Inn, and we hope to see you again soon!

5
Family with small children

Incredibly helpful and professional staff. Helped us overcome a sleeping situation by offering us an additional room.

By on Mar 25, 2019

Review comment responded on Mar 26, 2019

Thank you very much! We strive to help our guests be as comfortable as possible, and we are very glad to know that our team was able to do so for you. We wish you well, and we hope to see you again soon here at Best Western Plus Glen Allen Inn!

5
Everyone

Clean room. Very good for the price. ended up staying a extra night.

By on Sep 4, 2018

Review comment responded on Sep 6, 2018

How honored are we that you extended your stay with us at Best Western Plus Glen Allen Inn! It was our pleasure to offer you clean, quality accommodations at an unbeatable value and we expect you left fully refreshed after spending an extra night with us. Thank you for allowing us to accommodate you, and we look forward to spending more time with you in the future!

3

avoiding for next trip to virginia

Everyone

Room smelled musty and moldy, there was food crumbs on the carpet (not vacuumed?) toilet never flushed properly so we were scared to use it.

By on Jul 26, 2018

Review comment responded on Jul 30, 2018

Thank you for sharing your concerns. We are disappointed to hear about the condition in which you found your room and would encourage you to contact our front desk team next time so we can address these issues. Afterall, we truly want our guests to enjoy their time with us. We hope to be given another opportunity to show you an exceptional experience can be delivered.

Best Western Plus Glen Allen Inn

8507 Brook Rd, Glen Allen, VA 23060
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.