Skip to main content
Beginning of main content

Best Western Plus Glen Allen Inn

2.5 out of 5.0

Recent guest reviews

Nice rooms and common areas for the price. Front desk was mostly unoccupied when we needed something which is my only complaint l.

Friendly front desk Breakfast was good Beds were comfortable

The room we had was really big! Staff was really nice at check in. At check out there wasn't anyone at the desk, but there was a place to put the keys - which I thought was convienent! I would definitely stay here again.

Hotel was quiet and clean. We had a bit of trouble figuring out the TV channels, there weren't many choices in the remote gave us fits. Check out the next morning was kind of odd. There was a note on the counter saying she had to step away from the desk. There was a jar on the counter labeled leave your room keys here. I waited for a few minutes and went looking trying to find someone, but could not. I just thought it was kind of odd. Never had to leave my keys in a jar. I don't know if that standard practice for this hotel, or just someone's personal Idea.

Good overnight stay. Nice location close to I95. Comfortable beds.

They don't even have eggs for breakfast .Printer does not work

Room was clean, mattress was new, bedding clean, bathroom was clean, pillows were flat and needed updating.. Only one towel in bathroom, called front desk, requested more towels. I was told to "come get them myself", as housekeeping was not there! Concerning the pillow situation, I went to the near Walmart and bought two pillows. I would like to say that the hotel does a good job with their breakfast . Area was clean and well stocked. The young man that was working the breakfast area did a great job.

The commendation was easy and quick. The staffing individuals were very friendly. The room was clean . The only thing the loudness of others after midnight in other rooms. And smoking in elevators and hallways of the hotel. The neighborhood wasn't very nice bad location.

GREAT location need some sound proofing . Had some hair in bed other than that great stop for leisure business or family. Central location to interstate

Hotel was very nice and concerns were addressed and would stay there again.

The only thing that we had to get were the towels and the wash cloths that were not in the room when we arrived. Everything was great.

This is the first hotel I've ever been to that advertises having a full kitchen yet they don't have any utensils or any plates, or any pots or pans. Was I supposed to bring my own pots and pans and silverware? And I guess my own dish soap to and there was none. I paid extra have a full kitchen, only to wind up keep paying extra to eat out every day because when they said full kitchen, it was false advertising. Other than feeling like I pay too much because I didn't get to use the kitchen, the hotel is nice and the staff was nice as well. It is however pet friendly and we did have to hear the occasional dog barking from time to time.

Close to the softball complex in Glen Allen. Great hot breakfast to start the day and very comfortable and quiet rooms.

I stayed here for one night during a two-day conference. It was near the conference location, pretty easy to find, and a comfortable hotel overall.

My husband and I took a trip to Richmond for a doctors appointment on Friday morning and decided to make a weekend out if it. The hotel was clean, the room was cozy and the breakfast was top notch! The equipment in the fitness room could use an upgrade :)

Very friendly, helpful staff! The bed was HUGE and so comfortable! Very spacious room and very clean. Nice flat screen tv. The complimentary breakfast was waffles, yogurt and cereal like you usually get. And the fitness center was just a few machines and a pool but still nice if you wantes to work out on vacation. We stayed while on a long drive down the east coast and it was a very good nights rest. Not too much noise from other rooms and we got the rest and breakfast we needed before getting back on the road. We were very happy with our stay and would stay again. The only issue was that the TV had a lock on it so my husband couldnt hook up our XBox and there was no way to change it when we asked. I wouldnt book here again though because they dont have the best price. We paid $83 for our reservation but found a coupon for the same hotel in a flyer at the welcome center for $64. The hotel wasnt able to let us use it because we booked through a third party and it was too late to cancel with this site. Overall the hotel was still worth it and the staff very attentive and clean.

Take another look at Best Western Plus, this was a great place to stay, the rooms were lovely, very close to a Hyatt hotel rooms. I have been telling my friends, when I come back to Richmond I'm staying here. They have a outstanding staff, very friendly and no fuss for check in and out. I decided to sleep in so I didn't try the breakfast.

Needed a place not too far from the start of the Richmond Marathon. Worked out great!

The staff wad nice. The room was very clean. The only down fall was there r no guess laundry rooms we r truck drivers so that's one thing we need when at a hotel. But over all it was good

Had no problems. Had free wifi and an excellent breakfast service. Could use more carts. Never found one coming or going. Staff suggested some quests were keeping them for some time for ever returning them. Excellent location with easy access from I-95. Block street should be identified off of Parham since it is a short street next to the motel.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Kitchen

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for Best Western Plus Glen Allen Inn

Everyone (8) Business (4) Couples (11) Family (10) Friends (4) Other (5)
4
Everyone

Nice rooms and common areas for the price. Front desk was mostly unoccupied when we needed something which is my only complaint l.

By on Jan 17, 2017

5

good place for a fast stay

Everyone

Friendly front desk Breakfast was good Beds were comfortable

By on Dec 29, 2016

5

nice big room!

Everyone

The room we had was really big! Staff was really nice at check in. At check out there wasn't anyone at the desk, but there was a place to put the keys - which I thought was convienent! I would definitely stay here again.

By , from Orlando, FL on Dec 20, 2016

3
Everyone

Hotel was quiet and clean. We had a bit of trouble figuring out the TV channels, there weren't many choices in the remote gave us fits. Check out the next morning was kind of odd. There was a note on the counter saying she had to step away from the desk. There was a jar on the counter labeled leave your room keys here. I waited for a few minutes and went looking trying to find someone, but could not. I just thought it was kind of odd. Never had to leave my keys in a jar. I don't know if that standard practice for this hotel, or just someone's personal Idea.

By on Dec 4, 2016

4

nice hotel close to i95

Everyone

Good overnight stay. Nice location close to I95. Comfortable beds.

By , from New York on Aug 12, 2016

2

worst breakfast ever i had

Everyone

They don't even have eggs for breakfast .Printer does not work

By on Jul 29, 2016

3

clean room, complimentary breakfast done well.

Everyone

Room was clean, mattress was new, bedding clean, bathroom was clean, pillows were flat and needed updating.. Only one towel in bathroom, called front desk, requested more towels. I was told to "come get them myself", as housekeeping was not there! Concerning the pillow situation, I went to the near Walmart and bought two pillows. I would like to say that the hotel does a good job with their breakfast . Area was clean and well stocked. The young man that was working the breakfast area did a great job.

By , from Lexington, KY on Jun 23, 2016

Review comment responded on Jul 19, 2016

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management

4

doctors appointment for children .

Everyone

The commendation was easy and quick. The staffing individuals were very friendly. The room was clean . The only thing the loudness of others after midnight in other rooms. And smoking in elevators and hallways of the hotel. The neighborhood wasn't very nice bad location.

By , from Bristol Virginia on Apr 15, 2016

5

very clean n fresh,

BusinessTravelers

GREAT location need some sound proofing . Had some hair in bed other than that great stop for leisure business or family. Central location to interstate

By on Dec 8, 2015

4

race weekend

Families

Hotel was very nice and concerns were addressed and would stay there again.

By on Sep 16, 2015