Hampton Inn Richmond West Innsbrook

2.5 star property

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Photo gallery for Hampton Inn Richmond West Innsbrook

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility Access King Room with Tub and Sofabed

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll In Shower

  • Sleeps 2

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Hampton Inn Richmond West Innsbrook places you within a few miles (5 km) of Short Pump Town Center. This 135-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Elk's Lodge - 4 min drive - 1.9 miles
  • Short Pump Town Center - 4 min drive - 2.8 miles
  • Virginia Hospital & Health - 5 min drive - 4.1 miles
  • Bowlero West End - 6 min drive - 3.5 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.5 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Capital Ale House - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Hampton Inn Richmond West Innsbrook

At Hampton Inn Richmond West Innsbrook, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include sitting areas, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

Are free cancellation options available at Hampton Inn Richmond West Innsbrook?

Hampton Inn Richmond West Innsbrook provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn Richmond West Innsbrook?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn Richmond West Innsbrook on Mar 8, 2026 start from 118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hampton Inn Richmond West Innsbrook?

This hotel is located in Glen Allen, close to Short Pump Town Center, Cultural Arts Center Glen Allen, and Country Club of Virginia. You'll also find Elk's Lodge and Bowlero West End within a short drive.

Will I be able to park at Hampton Inn Richmond West Innsbrook?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn Richmond West Innsbrook include a casino?

No, Hampton Inn Richmond West Innsbrook doesn't have a casino.

Is there an indoor pool at Hampton Inn Richmond West Innsbrook?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 9 PM.

What will couples enjoy most about a stay at Hampton Inn Richmond West Innsbrook?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Hampton Inn Richmond West Innsbrook have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn Richmond West Innsbrook have a restaurant with a breakfast menu?

Hampton Inn Richmond West Innsbrook offers free continental breakfast each morning though there is no restaurant.

Does Hampton Inn Richmond West Innsbrook allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn Richmond West Innsbrook for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn Richmond West Innsbrook?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hampton Inn Richmond West Innsbrook?

The closest major airport to Hampton Inn Richmond West Innsbrook is Richmond Intl. Airport (RIC), which is 21 mi away (28 minutes by car).

Are there rooms with balconies at Hampton Inn Richmond West Innsbrook?

No, there aren't any guestrooms with balconies at Hampton Inn Richmond West Innsbrook.

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member who serviced breakfast went above and beyond. I was extremely impressed with her work ethic and customer service!! Front desk staff was also very nice and welcoming.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamesia

Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like this hotel. Laura is so kind. She makes me feel very welcome. This was my second stay. This is my go to hotel while my daughter is at VCU. I felt safe there while traveling alone.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & spacious, bed was comfortable & pillows were just right. Staff were helpful and friendly. Great breakfast also.
Stayed 4 nights in Nov 2025

10/10 Excellent

Judi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely hospitable... from the front desk to the cleaning crew to the woman bringing out a wonderful breakfast - all were cheery and welcoming! King room was outstanding. When in Richmond, we will definitely stay here again!
Stayed 1 night in Nov 2025

4/10 Poor

Jamie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Most of the outlets in the room did not work. Most importantly there were cords hanging loose from the wall underneath the night stand--very dangerous. This was room 310 and the electrical in this room needs to be dealt with. There was no one at the front desk to address this with and since we checked in late and left very early we did not attempt to deal with it any further. Please for the sake of anyone else who stays in that room fix this so no more--especially a young child--gets hurt.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was better than most.
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great in all areas and staff were friendly , courteous and most of all professional! Perfect breakfast. I am being honest.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Nov 2025

10/10 Excellent

Bynum

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room and beds. Breakfast was good also.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Business traveler
Liked: Staff & service, property conditions & facilities
Probably the worst room I have ever had at a Hampton Inn. Not very clean. Cheap sheets. Door on dresser hung open/wouldn't close, hotel itself seemed fine but my room was just OK at best
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Nov 2025

8/10 Good

Alun

Stayed 1 night in Nov 2025

10/10 Excellent

Maria Adriana

Stayed 5 nights in Nov 2025

6/10 Okay

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff and front desk were terrific. The main problem was lack of security. We had young girls running our halls during the evening and we called the front desk. He came up and said something, but they came back later (930pm, 10pm) talking in hallways, giggling, basically using it as a hangout. Also there were several times we went to front desk and no one was there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
great location, very nice staff, good coffee!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
The staff and the accommodations for sure
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and beds were very comfortable. Plenty of hot water!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sayedyounes

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Nov 2025

8/10 Good

Lawrence

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Property needs some updating. The elevator was out.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy, Bellmore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, amenities are well kept, staffs are the best amount all, they go above and beyond for all my needs during the stay at the Hampton Inn, especially Lexis & Emily, they has offered me an awesome service! Location is close to restaurants and everything, there is a 7 eleven with Gas pump right next to it, so convenience, I would definitely recommend and stay again for next trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff great complementary breakfast!
Stayed 1 night in Nov 2025