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Recent guest reviews

Good location. Staff ok. Seem worn out.

I love this location its our go to hotel when we need some couples downtime. Its across from an AMAZING steakhouse! Check in is typically pretty smooth. Although on this visit we did experience a minor issue making us leave earlier than we planned i was able to discuss the hotel issue and the manager on duty was very understanding and accommodating. Customer service is VERY important to me so I appreciated that so much. I would say....PLEASE ADD MICROWAVES to the room. Now a days i just feel like that should be standard. However i still love this location SO MUCH!

I love this property..its clean...smells wonderful..love the free wifi and the bed is SOOOOO comfy!

It was nice and clean. The room was fully stocked with everything that we needed

It was well located and easy to access. The breakfast bar was well run and clean.

Very helpful staff ie Stay was your staff that day at the registration desk. Everyone was so helpful in giving us direction to Gov. Northam's LatinX conference.

Immediate help when we arrived including check-in and informing us about breakfast. Rooms were very clean! My granddaughter loved the pool. Breakfast was very good! Thank you for an enjoyable experience!

It was a great stay. Everything was as excepted The only thing is it should say when the pool is open or closed on the website

Great location. Great value . Staff was pleasant and helpful.

Close to great restaurants and shopping. Lady that checked us in couldn’t have been any nicier

Check in was horrible for us seniors. We arrived earlier than expected, we went to breakfast then came to Hampton Inn, hoping to get a room. The desk clerk told us check in was 3 pm, maybe 12 noon. It was then 10am. We saw people who were checking out leave. We waited in the lobby until she called us.

Loved everything about this hotel. The staff, cleanliness, the room was great. It was close by where we needed to be for our stay. Very good nights rest here.

Very comfortable. All of the staff made you feel welcome.

We had an overnight stay while on a little weekend getaway. The room was comfortable and staff was friendly. It was a nice stay and was very affordable. Our kids loved the cookies in the evening and at breakfast the sweet ladies gave them goodie bags.

Hotel was not visible from the road nor were there road signs. Once we found the front door it was a good experience. quick and efficient check-in, informed of hotel amenities and services. Clean, large and comfortable room and bathroom. Tub was slippery. Would recommend this hotel.

W Broad St Glen Allen VA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located within 2 miles (3 km) of Children's Museum of Richmond, Hampton Inn Richmond West Innsbrook places you within a few miles (5 km) of Short Pump Town Center. This 135-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include refrigerators, coffee makers, and free weekday newspapers.


Property features

At Hampton Inn Richmond West Innsbrook, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

1 King Bed | Sleeps 2

Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hampton Inn Richmond West Innsbrook

Everyone (11) Couples (3) Family (11) Other (2) Friends (1)
5
Everyone

By on Aug 27, 2021

4
Family

Good location. Staff ok. Seem worn out.

By on Jul 25, 2021

Review comment responded on Jul 27, 2021

Thank you for your feedback

4
Partner Couples

I love this location its our go to hotel when we need some couples downtime. Its across from an AMAZING steakhouse! Check in is typically pretty smooth. Although on this visit we did experience a minor issue making us leave earlier than we planned i was able to discuss the hotel issue and the manager on duty was very understanding and accommodating. Customer service is VERY important to me so I appreciated that so much. I would say....PLEASE ADD MICROWAVES to the room. Now a days i just feel like that should be standard. However i still love this location SO MUCH!

By on May 24, 2021

Review comment responded on Jun 1, 2021

Thank you for your feedback!

5
Partner Couples Family

I love this property..its clean...smells wonderful..love the free wifi and the bed is SOOOOO comfy!

By on Apr 27, 2021

Review comment responded on May 13, 2021

Thank you for your feedback! Hope to see you soon!

5
Friends Business Business

It was nice and clean. The room was fully stocked with everything that we needed

By on Feb 18, 2021

Review comment responded on Feb 22, 2021

Thank you for your feedback!

5
Everyone

By on Jan 22, 2021

Review comment responded on Feb 8, 2021

Thank you for your feedback!

4
Everyone

By on Dec 18, 2020

Review comment responded on Dec 18, 2020

Thank you for your feedback

5
Everyone

By on Sep 29, 2020

Review comment responded on Sep 30, 2020

Thank you so much for your feedback! Hope to see you again soon!

4
Family Family

It was well located and easy to access. The breakfast bar was well run and clean.

By on Jan 4, 2020

5
Family Business Business

Very helpful staff ie Stay was your staff that day at the registration desk. Everyone was so helpful in giving us direction to Gov. Northam's LatinX conference.

By on Nov 17, 2019

Hampton Inn Richmond West Innsbrook

10800 W Broad St, Glen Allen, VA 23060
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