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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 out of 5.0

Recent guest reviews

This is a great place to stay. I booked a 2-room suite, it was clean and well furnished. It's in what I would call an office park, and there are paved trails around water features/fountains that are great for walking/running. The breakfast in the AM was well stocked, and the help was always friendly and attentive. I will definitely stay here again.

Our stay here was great check in was quick everything was great from the room to the pool next time we travel back to richmond area we will stay again

Perfect location, surprising amenities and very good room that include more than what you expect for such a good rate. Just recommend that if non-smoking is the choice, reservations should guarantee this selection.

Good location. Plenty parking. Quick, efficient check in. Great room. Super clean. Wonderful complementary breakfast. Free internet. Couldn't have asked for anything more.

We always stay at this hotel. Very clean, good food, friendly staff, great location and pet friendly.

excellent stay !

I visited this hotel in the west side of Richmond for a friend's wedding. I enjoyed the great, spacious rooms in the suite and it was plenty of room for myself and one friend. Staff was very friendly, including the front desk employee who had a great sense of humor and made us laugh. Great morning breakfasts. Only "complaints" are simply tech issues that were not deal breakers by any means. 1) While there are two two huge flat-screen HD TVs (one in the living room area, one in the bedroom), they were both configured with analog cable instead of HDTV, which made having those big TVs kind of pointless. 2) Wireless internet is only available in the lobby, and while there is an Ethernet connection in the room, since I was staying with one other person we had to take turns connecting our laptops. Overall, a great hotel and I would definitely stay again.

We took a suite. 4 girls. Came in late night around 12 midnight. And we could hear the toilet being flushed like a million times thru out the night. It wasnt so much of the people talking but the people (or perhaps ghost) flushing the toilet....TERRIBLE. And then the EXIT EMERGENCY stairway door slammed was super loud - so again..the walls are paper thin or the ghost came a knocking on our door!

4100 Innslake Drive Glen Allen VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located within 2 miles (3 km) of Children's Museum of Richmond, Homewood Suites by Hilton Richmond-West End/Innsbrook is within 3 miles (5 km) of Short Pump Town Center. This 123-room, 3-star aparthotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Lewis Ginter Botanical Garden and Children's Museum of Richmond are also within a 20-minute drive.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


All 123 air-conditioned apartments feature kitchens and space to spread out with living rooms and dining areas. Guests can expect to find 27-inch LCD TVs with pay movies and video-game consoles, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, sofa beds, and coffee makers.

Property features

At Homewood Suites by Hilton Richmond-West End/Innsbrook, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, express check-out, and barbecue grills.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4

2 bedroom Suite King 2 double nonsmoking

King 1 | Sleeps 8

Suite, 2 Double Beds

Full 2 | Sleeps 6

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Full 2 | Sleeps 6