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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 out of 5.0

Recent guest reviews

Came for sons Wrestling Tournament. Very good service

The dining room for breakfast was freezing. Would recommend turning up the heat.

I had a nice, quiet room except for employees who were loud in the hall outside my room. Easy. Check in and check out. Also nice evening reception with great food and drink options - nice surprise and budget friendly.

This is a great place to stay. I booked a 2-room suite, it was clean and well furnished. It's in what I would call an office park, and there are paved trails around water features/fountains that are great for walking/running. The breakfast in the AM was well stocked, and the help was always friendly and attentive. I will definitely stay here again.

Our stay here was great check in was quick everything was great from the room to the pool next time we travel back to richmond area we will stay again

Perfect location, surprising amenities and very good room that include more than what you expect for such a good rate. Just recommend that if non-smoking is the choice, reservations should guarantee this selection.

Good location. Plenty parking. Quick, efficient check in. Great room. Super clean. Wonderful complementary breakfast. Free internet. Couldn't have asked for anything more.

We always stay at this hotel. Very clean, good food, friendly staff, great location and pet friendly.

excellent stay !

I visited this hotel in the west side of Richmond for a friend's wedding. I enjoyed the great, spacious rooms in the suite and it was plenty of room for myself and one friend. Staff was very friendly, including the front desk employee who had a great sense of humor and made us laugh. Great morning breakfasts. Only "complaints" are simply tech issues that were not deal breakers by any means. 1) While there are two two huge flat-screen HD TVs (one in the living room area, one in the bedroom), they were both configured with analog cable instead of HDTV, which made having those big TVs kind of pointless. 2) Wireless internet is only available in the lobby, and while there is an Ethernet connection in the room, since I was staying with one other person we had to take turns connecting our laptops. Overall, a great hotel and I would definitely stay again.

We took a suite. 4 girls. Came in late night around 12 midnight. And we could hear the toilet being flushed like a million times thru out the night. It wasnt so much of the people talking but the people (or perhaps ghost) flushing the toilet....TERRIBLE. And then the EXIT EMERGENCY stairway door slammed shut...it was super loud - so again..the walls are paper thin or the ghost came a knocking on our door!

4100 Innslake Drive Glen Allen VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in Innsbrook within 2 miles (3 km) of Children's Museum of Richmond, Homewood Suites by Hilton Richmond-West End/Innsbrook is within a few miles (5 km) of Short Pump Town Center. This 123-room, 3-star aparthotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Lewis Ginter Botanical Garden and Greater Richmond Convention Center are also within a 20-minute drive.


Dining

Free hot/cold buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 123 air-conditioned apartments feature kitchens and space to spread out with living rooms and dining areas. Guests can expect to find 27-inch LCD TVs with pay movies and video-game consoles, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, sofa beds, and coffee makers.


Property features

At Homewood Suites by Hilton Richmond-West End/Innsbrook, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, express check-out, and barbecue grills.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4

2 bedroom Suite King 2 double nonsmoking

King 1 | Sleeps 8

Suite, 2 Double Beds

Full 2 | Sleeps 6

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Full 2 | Sleeps 6

Guest reviews for Homewood Suites by Hilton Richmond-West End/Innsbrook

Everyone (3) Business (1) Family (5) Friends (2)
5
Everyone

Came for sons Wrestling Tournament. Very good service

By on Feb 1, 2018

5
Everyone

The dining room for breakfast was freezing. Would recommend turning up the heat.

By on Jan 3, 2018

4
Everyone

I had a nice, quiet room except for employees who were loud in the hall outside my room. Easy. Check in and check out. Also nice evening reception with great food and drink options - nice surprise and budget friendly.

By on Dec 8, 2017

5

excellent location & facility

Families

This is a great place to stay. I booked a 2-room suite, it was clean and well furnished. It's in what I would call an office park, and there are paved trails around water features/fountains that are great for walking/running. The breakfast in the AM was well stocked, and the help was always friendly and attentive. I will definitely stay here again.

By on Mar 13, 2014

4

family getaway

Families

Our stay here was great check in was quick everything was great from the room to the pool next time we travel back to richmond area we will stay again

By on Jul 7, 2013

4

excelent choice

Families

Perfect location, surprising amenities and very good room that include more than what you expect for such a good rate. Just recommend that if non-smoking is the choice, reservations should guarantee this selection.

By on May 23, 2013

4

great hotel

BusinessTravelers

Good location. Plenty parking. Quick, efficient check in. Great room. Super clean. Wonderful complementary breakfast. Free internet. Couldn't have asked for anything more.

By on Jan 9, 2011

4

great place to stay and pet friendly

Families

We always stay at this hotel. Very clean, good food, friendly staff, great location and pet friendly.

By on Nov 29, 2010

4

fantastic family getaway

Families

excellent stay !

By on Jul 26, 2010

4

excellent hotel!

GetawayWithFriends

I visited this hotel in the west side of Richmond for a friend's wedding. I enjoyed the great, spacious rooms in the suite and it was plenty of room for myself and one friend. Staff was very friendly, including the front desk employee who had a great sense of humor and made us laugh. Great morning breakfasts. Only "complaints" are simply tech issues that were not deal breakers by any means. 1) While there are two two huge flat-screen HD TVs (one in the living room area, one in the bedroom), they were both configured with analog cable instead of HDTV, which made having those big TVs kind of pointless. 2) Wireless internet is only available in the lobby, and while there is an Ethernet connection in the room, since I was staying with one other person we had to take turns connecting our laptops. Overall, a great hotel and I would definitely stay again.

By on Jul 20, 2010