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Hyatt Place Richmond/Innsbrook

3.0 star property

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Photo gallery for Hyatt Place Richmond/Innsbrook

Bar (on property)
Lobby
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4100 Cox Rd, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

8.2 out of 10
Very good
(24 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(57 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(9 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

You may also like

Ad
Lobby

Hilton Garden Inn Richmond Innsbrook

Glen Allen
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 1,002 reviews
$89 nightly
The price is $104
Apr 2 - Apr 3
Total with taxes and fees
Hilton Garden Inn Richmond Innsbrook

About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Hyatt Place Richmond/Innsbrook places you within a few miles (5 km) of Short Pump Town Center. This 3-star hotel has 124 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Short Pump Town Center - 3 min drive - 2.4 miles
  • Elk's Lodge - 4 min drive - 2.1 miles
  • University of Richmond - 10 min drive - 7.0 miles
  • Virginia Commonwealth University - 13 min drive - 12.5 miles
  • Kings Dominion - 24 min drive - 28.7 miles

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Capital Ale House - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Hyatt Place Richmond/Innsbrook

Renovated in 2025, Hyatt Place Richmond/Innsbrook offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 5.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
Guests can expect 42-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include MP3 docks, sitting areas, and coffee makers. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Hilton Garden Inn Richmond Innsbrook
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 1,002 reviews
$89 nightly
The price is $104
Apr 2 - Apr 3
Total with taxes and fees
Hilton Garden Inn Richmond Innsbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Are free cancellation options available at Hyatt Place Richmond/Innsbrook?

Hyatt Place Richmond/Innsbrook provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on Apr 1, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hyatt Place Richmond/Innsbrook?

This hotel is located in Glen Allen, close to Short Pump Town Center, Cultural Arts Center Glen Allen, and Country Club of Virginia. You'll also find Elk's Lodge and Bowlero West End within a short drive.

Is parking available on site at Hyatt Place Richmond/Innsbrook?

Yes, uncovered parking is offered for USD 5.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Place Richmond/Innsbrook have a casino?

No, Hyatt Place Richmond/Innsbrook doesn't have a casino.

Will I find an indoor pool at Hyatt Place Richmond/Innsbrook?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hyatt Place Richmond/Innsbrook?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Hyatt Place Richmond/Innsbrook have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Richmond/Innsbrook have a restaurant that serves breakfast?

Yes, Hyatt Place Richmond/Innsbrook serves free buffet breakfast each morning from its restaurant.

Will Hyatt Place Richmond/Innsbrook allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Richmond/Innsbrook for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Richmond/Innsbrook have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place Richmond/Innsbrook?

The closest major airport to Hyatt Place Richmond/Innsbrook is Richmond Intl. Airport (RIC), which is 22.1 mi away (27 minutes by car).

Can I book a room with a balcony at Hyatt Place Richmond/Innsbrook?

No, you won't find guestrooms with balconies at Hyatt Place Richmond/Innsbrook.

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Michael Shaen

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was excellent no issue. The room had n the other had was awful. No coffee table , refrigerator made noise all night. Wife and I couldn’t sleep. Along with guest in hallway all night makes loud noise early in the morning. Thank you.
Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Stayed 2 nights in Dec 2025

6/10 Okay

Whitney

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room didn’t seem like it was cleaned. We tried to pull out sleeper sofa but there were all kinds of crumbs in there so we didn’t even sit on it. The staff that checked us in at night was nice but morning staff didn’t seem very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Blossem

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property
Stayed 2 nights in Dec 2025

10/10 Excellent

Renjith

Stayed 1 night in Dec 2025

8/10 Good

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane Elyce

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Bob was excellent- friendly, welcoming and fast. Appreciated the kind welcome after a long day.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were perfect.
Stayed 1 night in Dec 2025

6/10 Okay

Judith

Liked: Cleanliness, staff & service, amenities
We were given two handicap room, although no one was handicapped in our party. The shower water came out in a trickle and the tub did not drain. The towel racks looked like they were ready to fall down. . I tried to call the front desk to tell them about the shower and the phone did not work.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andresha

Stayed 1 night in Nov 2025

10/10 Excellent

I-Tuere

Liked: Staff & service
The staff were all so nice and helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Vincent

Liked: Staff & service
Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.
Stayed 3 nights in Nov 2025

8/10 Good

Darrin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room very clean!
Stayed 2 nights in Nov 2025

8/10 Good

renee

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Eleanore

Liked: Cleanliness
Staff was very helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Shaina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Staff was nice and breakfast was awesome !
Stayed 1 night in Nov 2025

4/10 Poor

Reema

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean Staff very friendly and courteous Bathroom is very small and the door wouldn't close or lock The bed mattress was uncomfortable so are the pillows No variety in breakfast buffet
Stayed 2 nights in Nov 2025

8/10 Good

Will

Stayed 1 night in Nov 2025

10/10 Excellent

Aiyesha

Stayed 2 nights in Nov 2025

6/10 Okay

gloria

Stayed 1 night in Nov 2025

8/10 Good

JaTaen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, helpful staff. Only complaint is that the shower was very small. I would stay again, but request an accessible room.
Stayed 1 night in Nov 2025

8/10 Good

Lynn

Room was a little loud but overall a very good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Nechelle

Stayed 1 night in Nov 2025

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