The double rooms are very comfortable with a living room space. The breakfast included with the rate was very basic and the hotel was out of forks, knives, and salt. The stairwells were dirty.
Little hard to find but over all nice place
Room was not ready at the 3 pm check in. Also, the morning breakfast was very basic and seemed lacking. Front desk workers were excellent.
Property advertised contact free check in - they don’t actually have offer it. Room wasn’t ready at 6:20p.
Very comfortable. Much better than average continental breakfast. Great coffee.
If valet parking was offered this property would have everything
Property was great. Very well kept. My family enjoyed the pool to cool down in after a day of 98° weather. Room was ample space for 2 adults and 4 children(3,7,8&10)
The staff was very friendly and helpful. Room was clean
Suite layout was great with the exception of the bathroom. It was so small that you had do walk all the way in before you could shut the door. Pool was very nice and clean. Breakfast in the morning offered a nice variety.
Even the regular king room felt like a suite...large couch with ottoman, large tv that swiveled to either couch side of room or bed, and a room divider that had a great modern feel...
Nice and clean, friendly and helpful staff, plenty of free parking, and very reasonable price. While snacks, beer, and wine can be purchased, the property description stated it had a restaurant, which it does not. There is food close by, but it's mainly chain and fast-food outlets.
The property was nice, however I did have to change rooms because of ants in my rooms bathroom. The young lady at the front desk did an excellent job making sure I was moved to another room. She provided outstanding customer service when address the issue!!!!Maintenance went admittedly to address the problem.
Great comfortable stay with nice clean rooms and a decent breakfast.
Nice hotel. Convenient location. Close to shopping, Funny Bones. Short Pump Town Center.
Located within a mile (2 km) of Children's Museum of Richmond, Hyatt Place Richmond/Innsbrook is within 3 miles (5 km) of Short Pump Town Center. This 3-star hotel has 124 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
Guests can expect 42-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include MP3 docks, sofa beds, and sitting areas.
Renovated in 2016, Hyatt Place Richmond/Innsbrook offers a 24-hour gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.
The double rooms are very comfortable with a living room space. The breakfast included with the rate was very basic and the hotel was out of forks, knives, and salt. The stairwells were dirty.
Little hard to find but over all nice place
Room was not ready at the 3 pm check in. Also, the morning breakfast was very basic and seemed lacking. Front desk workers were excellent.
Property advertised contact free check in - they don’t actually have offer it. Room wasn’t ready at 6:20p.
Very comfortable. Much better than average continental breakfast. Great coffee.
If valet parking was offered this property would have everything
