Novotel London ExCeL

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately GBP 21.50 per person
• Self parking fee: GBP 30 per night (in/out privileges)
• Pet fee: GBP 15 per pet, per night
• Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards and debit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• No rollaway or extra beds are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).