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Holiday Inn London - West by IHG

4.0 star property

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Photo gallery for Holiday Inn London - West by IHG

Exterior
Fitness facility
Cafe
Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
4 Portal Way, London, England, W3 6RT
  • Place, MATRADE Loftus Road Stadium
    ‪9 min drive‬
  • Place, The Depot
    ‪10 min drive‬
  • Place, London Transport Museum Depot
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(28 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(11 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

London

Located in Acton, Holiday Inn London - West by IHG is 2.6 mi (4.2 km) from Westfield London Shopping Centre and within a 10-minute drive of other popular attractions like Portobello Road Market. This 4-star hotel welcomes guests with 225 rooms and conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • TeamSport Acton - 6 min drive - 1.5 miles
  • Wormholt Park - 7 min drive - 1.7 miles
  • MATRADE Loftus Road Stadium - 9 min drive - 2.3 miles
  • The Depot - 10 min drive - 1.7 miles
  • London Transport Museum Depot - 10 min drive - 1.7 miles

Getting around

  • North Acton Underground Station - 5 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nirvana Coffee Shop - ‬13 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Awakener Speciality Coffee - ‬4 min walk
  • ‪By Max - ‬9 min walk

About this property

Holiday Inn London - West by IHG

At Holiday Inn London - West by IHG, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for GBP 18 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
London West By Ihg London
Holiday Inn London West an IHG Hotel
Holiday Inn London - West by IHG Hotel
Holiday Inn London - West by IHG London
Holiday Inn London - West by IHG Hotel London

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - West by IHG?

Holiday Inn London - West by IHG provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - West by IHG?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - West by IHG on Mar 29, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn London - West by IHG?

This hotel is situated in Acton, close to Wembley Stadium, Hyde Park, and Marble Arch. You'll also find Westfield London Shopping Centre and OVO Arena Wembley within a short drive.

Will I be able to park at Holiday Inn London - West by IHG?

Yes, parking is offered for GBP 18 per night. Wheelchair-accessible parking, RV/bus/truck parking, and bicycle parkingare also available.

Does Holiday Inn London - West by IHG have a casino on the premises?

No, Holiday Inn London - West by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London - West by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn London - West by IHG?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a pillow menu as well as a restaurant.

Are there hot tubs at Holiday Inn London - West by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn London - West by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - West by IHG serves a full breakfast for a surcharge each morning at Starbucks.

Will Holiday Inn London - West by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - West by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn London - West by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn London - West by IHG?

The closest major airport to Holiday Inn London - West by IHG is Heathrow Airport (LHR), which is 12.5 mi away (37 minutes by car). Another top airport is London City Airport (LCY), which is located 26.8 mi away (82-minute drive).

Can I book a room with a balcony at Holiday Inn London - West by IHG?

No, you won't find guestrooms with balconies at Holiday Inn London - West by IHG.

Holiday Inn London - West by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sughee

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff
Stayed 9 nights in Dec 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service
Check in lady was very helpful. Room clean if a bit hot.
Stayed 1 night in Dec 2025

8/10 Good

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff good, not enough tea bags in room for Tree people but when asked at reception we were given more. We liked the fact we could leave our cases at the hotel while we went sight seeing. Room very clean, bed great, good size room for three. Would use again.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
Stayed 5 nights in Nov 2025

8/10 Good

Emmanuel

Stayed 2 nights in Nov 2025

10/10 Excellent

Edd

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Bipin

Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Patrick

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia Rosa, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Stayed 2 nights in Oct 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness
Stayed 7 nights in Oct 2025

6/10 Okay

elham, Arden

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

Eddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Stayed 4 nights in Sep 2025

8/10 Good

Jeanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient stay

I like my stay during hotel inn, it was very nice, staffs were friendly and very close to all the stations and supermarkets
Stayed 6 nights in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing got to room 2 singles Spoke to reception and it was no issue for them to put beds together to make it a double only there for 1 night but deffo go back WELL DONE
Stayed 1 night in Oct 2025

8/10 Good

Chi Keung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to tube station
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Property conditions & facilities
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful polite thoughtful
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel hreat stay great staff absolutely perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice and comfty and great facilities

Great hotel, very friendly staff and very comfy rooms plus it was very quiet, which is probably the most important thing for me, thank you!
Stayed 2 nights in Sep 2025

8/10 Good

Clare

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kiran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

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