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Caring Hotel

3.0 star property
Victorian hotel in London with a 24-hour front desk

Choose dates to view prices

Photo gallery for Caring Hotel

Front of property
Reception
In-room safe, desk, soundproofing, iron/ironing board
View from property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
24 Craven Hill Gardens, London, England, W2 3EA
  • Place, Hyde Park
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Place, Oxford Street
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Double Room, Ensuite

8.0 out of 10
Very good
(11 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Triple Room, Ensuite

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Ensuite

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Single Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

London

Located in London City Centre, Caring Hotel is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Hyde Park. This 25-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Kensington Gardens - 3 min walk - 0.2 miles
  • Hyde Park - 9 min walk - 0.5 miles
  • Kensington High Street - 17 min walk - 0.9 miles
  • Marble Arch - 4 min drive - 1.2 miles
  • Oxford Street - 5 min drive - 1.6 miles

Getting around

  • Queensway Underground Station - 7 min walk
  • London Paddington Station - 9 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Halepi - ‬2 min walk
  • ‪Gold Mine - ‬6 min walk
  • ‪Tukdin - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The Beachcomber - ‬7 min walk

About this property

Caring Hotel

Victorian hotel in London with a 24-hour front desk
At Caring Hotel, guests have access to free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables.
Guests can expect free WiFi and 22-inch LCD TVs. Other standard amenities include coffee makers, hair dryers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 10 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 10.00 per person
  • Late check-out fee: GBP 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served or permitted at Caring Hotel.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Caring Hotel
Caring Hotel London
Caring London
Hotel Caring
Caring Hotel London, England
Caring Hotel Hotel
Caring Hotel London
Caring Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at Caring Hotel?

Caring Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Caring Hotel?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Caring Hotel on Nov 2, 2025 start from $168.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Caring Hotel?

This hotel is situated in London City Centre within a short 11-minute walk of Hyde Park and also 17 minutes on foot from Kensington High Street. You'll also find Kensington Gardens and Kensington Palace less than a mile away.

Is parking available on site at Caring Hotel?

No, this hotel doesn't offer parking.

Does Caring Hotel have a casino on the premises?

No, Caring Hotel doesn't have a casino.

Will I find an indoor pool at Caring Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Caring Hotel?

Couples staying at this hotel will appreciate amenities like concierge services and a 24-hour front desk plus some guestrooms include separate bathtubs and showers.

Does Caring Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Caring Hotel have a restaurant with a breakfast menu?

Caring Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Caring Hotel allow pets to stay free of charge?

No, pets aren't allowed at Caring Hotel.

Are there connecting rooms at Caring Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Caring Hotel?

The closest major airport to Caring Hotel is London City Airport (LCY), which is 13.1 mi away (55 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.5 mi away (37-minute drive).

Are there rooms with balconies that I can book at Caring Hotel?

No, you won't find guestrooms with balconies at Caring Hotel.

Reviews

Caring Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 1000 reviews
Rating 8 - Good. 478 out of 1000 reviews
Rating 6 - Okay. 240 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

6/10 Okay

Verified traveler

Just OK.

Room were both cramped and spacious ironically. Quiet area considering we were in London.
Stayed 2 nights in Jul 2025

6/10 Okay

Traci

Business traveler
It was fine. Not much to say. Front desk folks were friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and clean, friendly staff

Very clean and very friendly lady on reception. Pleasantly surprised. Only negatives are the steep stairs after a long day in London haha. Very happy with our stay and would return. No aircon in room but wasn’t expecting any at the good value price.
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Stayed 1 night in Apr 2025

8/10 Good

Alina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place to stay in a beautiful area

Stayed 1 night in Apr 2025

8/10 Good

Anthony

It was in a nice and quiet area. The shower was difficult to figure out
Stayed 3 nights in Apr 2025

4/10 Poor

Heidi

Traveled with group
Disliked: Staff & service, room comfort

Think Twice, website is misleading.

Honest info: website is misleading at best. £10 per bag charge for storage, £30 for late check out. I reserved a Deluxe Dbl room based on website photos, the room barely held a dbl bed. The open “closet” was tiny and not easy to access. I’ve traveled multiple countries, including previously to London, I understand rooms are small, but this was ridiculous, especially when considering the website false advertising photos. Staff did their best to be accommodating, and were helpful. No problems with stairs (no lift), lots of “fire doors” to access the rooms. Rooms were clean and adequately maintained in general. I would not stay at this hotel again.
Laundry piled in the first floor foyer for some reason
Stayed 3 nights in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Room comfort

Only for the fit!!

Be aware there is no lift and to our room was 60 steep steps!! At our age we were breathless! The room is very small (33) and hot , bed was comfortable, seemed clean Breakfast was a bit sparse
Stayed 1 night in Dec 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sachin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Near to areas and station.
Stayed 1 night in Nov 2024

6/10 Okay

Drew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the staff was friendly and the breakfast was good. The problem was the room at the top of the building 6 flights of stairs so don't take huge amounts of luggage it will take maximum effort and the windows !!!!! Rattle and bang honestly it would of been quieter sleeping under a tree in Hyde park.
Stayed 1 night in Nov 2024

10/10 Excellent

thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Ozcan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Marina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mid-range hotel

The room was on the third floor upstairs, no lift, no AC, window was not able to open, the water heater in shower is a special mechanism that makes a lot of noise. It makes so terrible noise which you hear during very early morning hours when your neighbors in other rooms get shower. The breakfast is very simple, no scrambles.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was very friendly and welcoming. Hotel is in a great location, clean and comfy bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely brilliant, really helpful and very polite and friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities

Dissatisfied

Hotel room had not been cleaned 10 major issues in terms of cleanliness we then had to relocate to another hotel which was fine but not the location we’d chosen
Stayed 2 nights in Jul 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the trip upstairs to our room -- I understand that in London "4th floor" means 4 flights up from the ground floor. But we had six flights, including the final steep, narrow, long flight (19 steps). Made me appreciate one aspect of what Victorian servants had to put up with!
Stayed 6 nights in Apr 2024

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a deluxe double room

If being in the basement with the ironing board and the plumbing is considered deluxe, we must change our concept of deluxe. Thoroughly disappointed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area , Decent Hotel.

Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but very clean, great location.
Stayed 3 nights in Apr 2024