Hyatt Place London City East

4.0 star property
VIP Access

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Rooftop terrace
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Lobby
Cocktail bar
Cocktail bar
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Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Terrace

  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

1 King Bed Balcony with Sofa

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Shoreditch, Hyatt Place London City East is adjacent to Brick Lane and within a 10-minute walk of other popular attractions like Old Spitalfields Market. This 280-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Old Spitalfields Market - 9 min walk - 0.5 miles
  • Tower of London - 13 min walk - 0.7 miles
  • The Gherkin - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪The Castle - ‬3 min walk
  • ‪The White Hart - ‬3 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-cm Smart TVs come with digital channels, and guests can stay connected with free WiFi. Hair dryers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is a free cancellation option available at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place London City East?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on May 17, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Place London City East?

This hotel is situated in Shoreditch within a short 15-minute walk of Tower of London and also 19 minutes on foot from Tower Bridge. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is there parking available at Hyatt Place London City East?

No, this hotel doesn't offer parking.

Does Hyatt Place London City East include a casino at the property?

No, Hyatt Place London City East doesn't have a casino.

Is there an indoor pool at Hyatt Place London City East?

No, there is no indoor pool at this hotel.

Is Hyatt Place London City East a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and a bar/lounge.

Are there hot tubs at Hyatt Place London City East?

No, there isn't a spa tub at this hotel.

Does Hyatt Place London City East have a restaurant that serves breakfast?

Yes, Hyatt Place London City East serves buffet breakfast for a surcharge each morning at Sotto Cucina & Bar.

Will Hyatt Place London City East allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place London City East for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Place London City East?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Place London City East?

The closest major airport to Hyatt Place London City East is London City Airport (LCY), which is 6.2 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.7 mi away (60-minute drive).

Are there rooms with balconies at Hyatt Place London City East?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1052 reviews
Rating 8 - Good. 301 out of 1052 reviews
Rating 6 - Okay. 88 out of 1052 reviews
Rating 4 - Poor. 21 out of 1052 reviews
Rating 2 - Terrible. 20 out of 1052 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hyatt Place East London was fantastic. Warm and friendly staff willing to help with any assistance you may need. The restaurant on site had an amazing dinner and breakfast options. The sky bar has a great view of London while you drink or snack.
Stayed 1 night in Feb 2026

10/10 Excellent

Jesse

Stayed 1 night in Jan 2026

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Amazing staff at front desk who welcomed us. The hotel gave us some freebies because it was my birthday, which really made the stay special. Sadly, we couldn't make use of the drinks vouchers. Room was very clean and views great of canary wharf skyline. However, room felt much smaller than the photos and not 21sq meters as it says on the room information when booking through this site. It was quite compact and armchair was hidden in a small 1-2sq meter square next to bathroom. Not very soundproof when it comes to sounds in the hallway. You do have everything you need and more, though, fridge, capsule coffee machine, kettle, usb plugs, and more. We enjoyed the location as well. Very close to Aldgate east which quickly takes you to other parts of zone 1 with just Hammersmith & city line or district line. We got free breakfast one day for my birthday and it was quite a nice breakfast considering it's a hotel buffet. Fry up options as well as pastries, yogurts and toppings and a variety of hot and cold drinks, including milk alternatives. If the room had been bigger and not as close to the door, making it feel like you were right in the hallway, this would have been 6 stars!
Stayed 3 nights in Jan 2026

10/10 Excellent

Myeisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel to stay in. Clean and cloae to the train stations.
Stayed 2 nights in Dec 2025

4/10 Poor

Charlotte

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures on the booking site do not prepare you for the area or the frontage of this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kumail Abbas

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2025

10/10 Excellent

Elsie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff were excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Omoria

Stayed 1 night in Dec 2025

10/10 Excellent

yana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciated the friendly staff
Stayed 4 nights in Dec 2025

8/10 Good

Rob

Stayed 2 nights in Dec 2025

10/10 Excellent

Hillary

Stayed 3 nights in Dec 2025

8/10 Good

Damian

Stayed 1 night in Dec 2025

8/10 Good

Josh

Stayed 4 nights in Dec 2025

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff were friendly, efficient and helpful. The room was spotless, comfy beds and pillows, and sofa in the room was lovely. Also a very good breakfast at a reasonable price. And very handy for London, even central London easily accessible as only 5’ walk to Tube station
Stayed 1 night in Dec 2025

10/10 Excellent

Sunil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. We had a balcony and view of the city which was stunning. Staff were lovely and very helpful. Recommend staying here. This was actually my 2nd time and somewhere I will continue staying when I come to London. Fabulous place to stay
Stayed 1 night in Dec 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean very minimalist. Stag was friendly and helpful. The location is convenient and close to transit. The area must have been quite nice at one time but looks rundown and we felt a bit uncomfortable getting back at night.
Stayed 4 nights in Oct 2025

10/10 Excellent

Pinhas

Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

6/10 Okay

Ellie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Amarjit

Business traveler
Liked: Cleanliness, staff & service, amenities
Room service was very poor. Supposed to take 40mins but took almost 1.5h
Stayed 2 nights in Dec 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Room was good. Bed creaked a lot and the pillows were a bit soggy. Bar was very pricey! Breakfast was fine and the staff were lovely
Stayed 2 nights in Dec 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All very clean and quiet. The only complaint is that the window faced a cement wall.
Stayed 3 nights in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Great small hotel. Friendly staff, good location in the east end, smaller but clean and comfortable rooms. Comfortable bed. Good shower!
Stayed 1 night in Nov 2025