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Embassy Suites by Hilton Chicago Naperville

3.5 star property
Hotel in Naperville with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lobby
Lobby
Reception
Free daily buffet breakfast
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
1823 Abriter Court, Naperville, IL, 60563
  • Place, Northern Illinois University - Naperville Campus
    ‪2 min walk‬
  • Place, Naperville Yard Indoor Sports Complex
    ‪6 min walk‬
  • Place, University of Chicago Hospital
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium channels, TV, first-run movies

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

8.0 out of 10
Very good
(2 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(32 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(12 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(9 reviews)
  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

7.0 out of 10
Good
(6 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

10.0 out of 10
Exceptional
(2 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium One-Room King Studio Suite

  • Sleeps 4

Two-Room Suite With Two Queen Beds And Tub-Mobility Accessible

  • Sleeps 6

2 QUEEN BEDS 2 ROOM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHWR

  • Sleeps 4

2QN 2RM STE MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 6

2QNS 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1KING 2 RM PREM SUITE MOBILITY ACCESS W-TUB

  • Sleeps 4

1 KG 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1 KNG 1 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1KING 1RM STUDIO SUITE MOBILITY ACCESS W/TUB

  • Sleeps 4

2QUEENS 2 RM PREMIUM STE MOBILITY ACCESS TUB

  • Sleeps 6

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 Queens Beds-2 Room Premium Suite

  • Sleeps 6

1 King Bed-1 Room Studio Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

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About the neighborhood

Naperville

Located within a 5-minute walk of Northern Illinois University - Naperville Campus, Embassy Suites by Hilton Chicago Naperville is within a 15-minute stroll of Naperville Yard Indoor Sports Complex. This 168-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Northern Illinois University - Naperville Campus - 2 min walk - 0.1 miles
  • Naperville Yard Indoor Sports Complex - 6 min walk - 0.4 miles
  • Northwestern Medicine Proton Center - 2 min drive - 2.0 miles
  • Nike Sports Complex - 3 min drive - 1.8 miles
  • University of Chicago Hospital - 3 min drive - 1.1 miles

Getting around

  • Naperville Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Super H Mart - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Maggiano's - ‬5 min walk
  • ‪Kura Revolving Sushi Bar - ‬19 min walk
  • ‪Gong CHA - ‬19 min walk

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in Naperville with free breakfast and area shuttle service
Guests staying at Embassy Suites by Hilton Chicago Naperville enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include meeting rooms, a conference center, and a business center.
42-inch flat-screen TVs come with first-run movies and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, sofa beds, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (13,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run movies
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Chicago Naperville?

Embassy Suites by Hilton Chicago Naperville offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What can I see near Embassy Suites by Hilton Chicago Naperville?

Based on positive ratings, guests enjoy the hotel's location in Naperville, and it's within a short 7-minute walk of Naperville Yard Indoor Sports Complex. You'll also find Morton Arboretum and Wentz Concert Hall within a short drive.

Is there parking available at Embassy Suites by Hilton Chicago Naperville?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Embassy Suites by Hilton Chicago Naperville have a casino?

No, Embassy Suites by Hilton Chicago Naperville doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Chicago Naperville?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Embassy Suites by Hilton Chicago Naperville?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Chicago Naperville?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Chicago Naperville feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites by Hilton Chicago Naperville serves free buffet breakfast at Brickstones Grill each morning.

Does Embassy Suites by Hilton Chicago Naperville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Chicago Naperville for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Chicago Naperville?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Embassy Suites by Hilton Chicago Naperville?

The closest major airport to Embassy Suites by Hilton Chicago Naperville is Chicago, IL (DPA-Dupage), which is 13.2 mi away (22 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 25.9 mi away (33-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Chicago Naperville?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Chicago Naperville.

Does Embassy Suites by Hilton Chicago Naperville have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Chicago Naperville if that's in your vacation plans.

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 604 out of 1058 reviews
Rating 8 - Good. 199 out of 1058 reviews
Rating 6 - Okay. 119 out of 1058 reviews
Rating 4 - Poor. 54 out of 1058 reviews
Rating 2 - Terrible. 82 out of 1058 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs a major re hab, its old, tired with filthy rugs, dated furniture and lumpy beds. Happy hour is a joke, two beers but its either Coors or Bud light. Only fruit out was very old apples. Time for me to find another place in Naperville
Stayed 3 nights in Oct 2025

10/10 Excellent

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, well-located near highway / restaurants / shopping and very quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing breakfast

The breakfast was amazing! I was only disappointed when told at checkin 2 complimentary drinks at 5 and it was actually for 5:30
Stayed 1 night in Sep 2025

4/10 Poor

James, Clarksville

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was fine. The second room. The first one had no hot water. Called to tell them we would be there at 3:00. They said no problem. Room not ready. Tried to upcharge me for a double queen bed - no. Very unaccommodating customer service
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came down from Milwaukee to see a concert. Room was tidy and clean. The only fault was there was no body wash in the pump.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, the furniture in the room should be upgraded. However the room was clean. Enjoyed the breakfast and the complimentary cocktails.
Stayed 1 night in Sep 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Terry, Buffalo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are clean and well maintained. The continental breakfast is probably one of the best I’ve experienced at an Inn. It is well organized and managed by staff, and there a plenty of food options which is great if you’re traveling with a picky eater.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our home away from home when in the Chicago area. Great breakfast and comfortable rooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. WE loved everything about it, including the breakfasts and the restaurant IN the hotel. Happy hour was so much fun. WE would 100% stay there again and again. Beds were comfortable. Room was very clean.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service
The environmental services staff didn’t fully know how to service the room. We were left with no toilet paper or Kleenex. They never restocked the coffee pods and towels. We had to go down during our stay to receive the items. Additionally, at breakfast, the kitchen staff who cleared the tables picked up and threw away my carton of alternative milk Oat Milk when we were still sitting at the table with Coffee. Then they continued to talk about me and look me up and down and while I was still in the restaurant. There were no non-dairy alternatives for a person like me to eat, so the food was limited. Additionally we were kept up all night Saturday night by someone partying- we made phone calls at 11:17 and early a.m. and the partying and screaming continued until 3:30 AM. There was confetti and streamers in the hallway the next morning it’s really unfortunate this hotel doesn’t have a handle on the property.
Stayed 2 nights in Sep 2025

2/10 Terrible

COLIN, WASHINGTON

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the bathroom, there was mold all over the shower and stains on the wall behind the toilet. We informed management twice, and they took no action. It's a maintenance issue because the rooms need deep cleaning. But the fact that they were not willing to do it, or offer a room that was in better condition, was a sign of how little they care about their customers. We were with a large group of people, and many ended up changing hotels.
Stayed 4 nights in Sep 2025

10/10 Excellent

Halie

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly. Love the breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Sep 2025

2/10 Terrible

Sally

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rian

Stayed 2 nights in Aug 2025

8/10 Good

niloufar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
On the description it says 7min of driving to the river walk which is a lie , we had to drive 45min without traffic to get to the river walk. But the hotel was nice and the area felt safe. The only down side is how they lied about the distance.
Stayed 3 nights in Sep 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeramy

Stayed 4 nights in Aug 2025

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