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NIZUC Resort and Spa

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for NIZUC Resort and Spa

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated
Creator video - submitted by Taylor Phillips
Beach/ocean view
Exterior
47-inch flat-screen TV with satellite channels, TV, iPod dock

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪16 min walk‬
  • Place, Delfines Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Garden View Double

Garden View Double | Premium bedding, minibar, in-room safe, individually decorated

Garden View Double

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 850 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Deluxe Double

Separate tub and shower, deep soaking tub, rainfall showerhead

Ocean View Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 783 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 854 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Suite

Ocean Suite | Premium bedding, minibar, in-room safe, individually decorated

Ocean Suite

  • Partial sea view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • Garden view
  • 2433 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa | Premium bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2745 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1637 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • Garden view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Premium bedding, minibar, in-room safe, individually decorated

Penthouse

  • Ocean view
  • 1770 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Suite

Garden Deluxe Suite | View from room

Garden Deluxe Suite

  • Garden view
  • 1281 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, NIZUC Resort and Spa is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Delfines Beach within a within a few miles (5 km). This 274-room, 5-star hotel has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 16 min walk - 0.9 miles
  • Iberostar Cancun Golf Course - 4 min drive - 2.2 miles
  • Delfines Beach - 5 min drive - 2.7 miles
  • La Isla Shopping Mall - 15 min drive - 7.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Taco Arte Restaurant - ‬13 min walk
  • ‪Royal Solaris Cancun - ‬2 min drive
  • ‪La Estancia - ‬17 min walk
  • ‪La Hacienda Restaurant - ‬18 min walk

About this property

NIZUC Resort and Spa

Luxury hotel on the beach, with 5 outdoor pools
Awarded Travel & Leisure 500 status in 2021, NIZUC Resort and Spa features a private beach, a full-service spa, and 5 outdoor pools. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
47-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and espresso makers are other standard amenities.
A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

NIZUC Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to October 16:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3055 per pet, per stay
  • Dogs only
  • 1 total (10 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 3480 per stay
  • Cribs/infant beds are available for MXN 2320 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 2320 per stay
  • Rollaway bed fee: MXN 3480 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Frequently asked questions

Are free cancellation options available at NIZUC Resort and Spa?

NIZUC Resort and Spa offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at NIZUC Resort and Spa?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at NIZUC Resort and Spa on Mar 1, 2026 start from $791.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around NIZUC Resort and Spa?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Iberostar Cancun Golf Course and Delfines Beach within a short drive.

Is there parking available at NIZUC Resort and Spa?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at NIZUC Resort and Spa?

Spa by ESPA is the hotel's spa and services include sports massages, deep-tissue massages, reflexology, and hydrotherapy.

Does NIZUC Resort and Spa feature a casino at the property?

No, NIZUC Resort and Spa doesn't have a casino.

Will I find an indoor pool at NIZUC Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What will couples enjoy most about a stay at NIZUC Resort and Spa?

This waterfront hotel offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at NIZUC Resort and Spa?

Yes, this hotel has a spa tub.

Does NIZUC Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, NIZUC Resort and Spa has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will NIZUC Resort and Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at NIZUC Resort and Spa for a fee of MXN 3055 per pet, per stay. The property also provides food and water bowls.

Does NIZUC Resort and Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from NIZUC Resort and Spa?

The closest major airport to NIZUC Resort and Spa is Cancun Intl. Airport (CUN), which is 6.8 mi away (12 minutes by car).

Can I book a room with a balcony at NIZUC Resort and Spa?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does NIZUC Resort and Spa have a wedding venue?

Take advantage of the wedding venue at NIZUC Resort and Spa if you plan to say "I do" during your trip.

NIZUC Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 792 out of 1003 reviews
Rating 8 - Good. 98 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

The most amazing resort
Stayed 6 nights in Jan 2026

10/10 Excellent

RayAnn

Liked: Cleanliness, amenities, property conditions & facilities
Great service, amazing grounds!!
Stayed 1 night in Nov 2025

10/10 Excellent

alejandra

Stayed 2 nights in Oct 2025

10/10 Excellent

Renato, Coral Gables

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Aneet

Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, the staff did an excellent job at making us feel welcomed and part of the family. There were personal touches that made the stay feel like paradise and an experience we'll never forget. Luis and Hector are amazingly good at making guest feel comfortable and help with getting acclimated with the resort. We had a wonderful stay and plan to revist when we can.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at NIZUC the staff were super attentive friendly and always there to help with any request. Super clean the spa was amazing the best experience that I had.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, McAllen

Liked: Cleanliness, property conditions & facilities
Great costumer service
Stayed 6 nights in Oct 2025

10/10 Excellent

Zaira Ibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food variety and quality was amazing! Great service overall; very quiet and safe. Exceptional staff and customer service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nizuc Resort and Spa was a truly luxurious experience food. The suites were beautiful. Service from staff was excellent. There was paddle-boarding, kayaking, and snorkeling that was included for free. Everything was very clean. I would definitely return for another getaway
Stayed 3 nights in Oct 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was very relaxing and personal. I think we both looked 10 years younger after our spa and facia treatment. The staff, I cannot say enough wonderful things about the Staff. But one person in particular. Hector was amazing! If anybody gets the meet Hector at the Havana lounge, you will not be disappointed! The live music at the Havana was also perfect!
Stayed 6 nights in Oct 2025

10/10 Excellent

Rhett

Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Its s great hotel in
Stayed 2 nights in Oct 2025

10/10 Excellent

farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite property in Cancun!
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Artur

Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Sep 2025

10/10 Excellent

yarden

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Sep 2025

4/10 Poor

Juan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the money
Stayed 1 night in Sep 2025

10/10 Excellent

Anaeli

Stayed 3 nights in Jul 2025

10/10 Excellent

Connie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, spotless, gorgeous property
Stayed 3 nights in Sep 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nizuc Resort and Spa is absolutely beautiful and the perfect place to relax. The grounds are stunning, and the atmosphere feels peaceful from the moment you arrive. The spa is truly world-class, one of the best I’ve ever experienced, and the service throughout the resort was nothing short of superior. Every staff member went above and beyond to make the stay special. The food was consistently good, with a variety of options to enjoy. A special shout-out to Luis, who was especially kind and welcoming, his warmth and professionalism really stood out and made our experience even better. If you’re looking for luxury, relaxation, and exceptional service, I highly recommend Nizuc Resort and Spa.
Stayed 3 nights in Sep 2025

2/10 Terrible

serhiy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reason it’s 1 star is the following; Food is Very expensive and doesn’t reflect money spent- not 5 star quality Beach is terrible 1 star not 5 Breakfast is terrible The only good thing is the Room- so if you want to stay in the room in “5 star” resort- it’s your choice
Stayed 2 nights in Aug 2025

10/10 Excellent

Yehoshua

Stayed 4 nights in Aug 2025

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