There were at least a dozen stink bugs in the room. When I went to the front desk I was told “They’re harmless. Won’t hurt you”. I was offered another room, but they didn’t have another handicap room. I asked if I could get a refund and I was told, no because it was after 4pm. I was not happy.
Super 8 has revamped their properties very nicely! We have chosen it over others a few times this road trip and have been pleased. Very good mattresses. Clean rooms. Comfy pillows. Bedding looks nice too!
I like the quiet stay.
need updating getting old, furniture etc.
I am impressed. Easy access from I81. Friendly staff. Really nice room. I have stayed in hotels that are not half as nice for double the cost. I Will difficulty be stay here again. I will be a regular repeat customer!
Scam artist at the front desk demanded I give him $100 in cash for "incidentals". Allegedly to be returned upon check-out... not likely. Pointed to the on-site ATM machine to get the cash for him. There are different signs everywhere that state you have to provide $100, $150, $250 deposit that may be returned 10 days or after by "your bank". That's why you have to give cash. After being yelled at, while I attempted to explain that no other hotel has such a preposterous practice and asked for a full refund, it was agreed that my credit card will suffice, but I may not get my money back for certain amount of time. STAY AWAY FROM THIS PLACE! I know I will.
Free breakfast, good variety of food.
It was clean and a good value
Booked a non-smoking room but was given a smoking room. It was late and we were tired and dressed for bed before we realized it so didn't switch rooms. There was obvious sexual body fluid on one bed and cigarette burns on both. The pillows reaked of smoke and the water coning out of the bathtub faucet was grey. The tv didn't work, the AC was turned off and everything in the room was unplugged.
Excellent Stay for family with Kids. Check in was easy and the staff were courteous and friendly. Breakfast options were really nice. Rooms were clean and parking was free at onsite.Only one person who was at the reception desk did not respond after we greeted him in the morning and did not answer a question about breakfast. Everything was great.
Good place to stop for the night
Very clean. Breakfast unfortunately only until 9:00 am.
Staff is friendly and helpful. Several eateries are in walking distance.
The location is ok, not much of a view. The staff was nice and the room was average, but everything in the room smelled like dust. Breakfast wasn't the best. For a Super 8 this was below average. Compared to other hotels it would rate poorly.
Nice comfortable stay. Room was clean and was easy to get back on I-77. Would stay again
Super 8 by Wyndham Fort Chiswell/Wytheville Area places you within 3 miles (5 km) of popular attractions like Fort Chiswell Animal Park and Jefferson National Forest. This 58-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 10 AM.
32-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and hair dryers. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Super 8 by Wyndham Fort Chiswell/Wytheville Area enjoy free WiFi in public areas, express check-out, and a garden. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a vending machine and an ATM.
There were at least a dozen stink bugs in the room. When I went to the front desk I was told “They’re harmless. Won’t hurt you”. I was offered another room, but they didn’t have another handicap room. I asked if I could get a refund and I was told, no because it was after 4pm. I was not happy.
Super 8 has revamped their properties very nicely! We have chosen it over others a few times this road trip and have been pleased. Very good mattresses. Clean rooms. Comfy pillows. Bedding looks nice too!
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
I like the quiet stay.
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
need updating getting old, furniture etc.
Dear Guest, Thanks for your stay at our hotel !!! We are sorry that your stay was not as per your expectations. We have seriously taken note of your suggestion regarding upgrading the overall hotel and have forwarded to management Hope your next stay will be a memorable experience. Please visit us again. Sincerely,Hotel Manager
I am impressed. Easy access from I81. Friendly staff. Really nice room. I have stayed in hotels that are not half as nice for double the cost. I Will difficulty be stay here again. I will be a regular repeat customer!
Dear Guest, A big thank you for your stay at our hotel. It is delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking to your next visit. Sincerely, Hotel Manager
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
Scam artist at the front desk demanded I give him $100 in cash for "incidentals". Allegedly to be returned upon check-out... not likely. Pointed to the on-site ATM machine to get the cash for him. There are different signs everywhere that state you have to provide $100, $150, $250 deposit that may be returned 10 days or after by "your bank". That's why you have to give cash. After being yelled at, while I attempted to explain that no other hotel has such a preposterous practice and asked for a full refund, it was agreed that my credit card will suffice, but I may not get my money back for certain amount of time. STAY AWAY FROM THIS PLACE! I know I will.
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
Free breakfast, good variety of food.
Dear Guest, Thank you for your feedback. It is wonderful to hear that your stay was a nice experience. We are glad to know that you liked our variety of food. We are overwhelmed and privileged to have guests like you. We look forward to seeing you back with us again. Sincerely, Hotel Manager.
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager
Dear Guest,We sincerely apologize for the inconvenience you experienced with the presence of stink bugs in your room. This falls short of our cleanliness and guest satisfaction standards, and we deeply regret the impact on your stay. We understand your concerns and frustration, and we will address this issue promptly with our team to prevent a recurrence. Regarding your request for a refund, we appreciate your understanding of our policies but will review your case to ensure a fair resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager