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Hampton by Hilton San Juan del Rio, Querétaro MX

3.0 out of 5.0

Recent guest reviews

This was my 3rd trip to SJR, but my first staying in the Hampton. I was relieved when we checked in. The staff was friendly and spoke English. Our rooms were very clean. Breakfast was not for my taste.

I am in San Juan del Rio a lot on business and have stayed at several hotels in town. The Hampton inn in San Juan del Rio is the best choice for business stay in the area. Consistent with all Hampton Inn hotels, a sure thing

This hotel is nice, kind employees, reasonable price, good location. But their taxi service is sometimes hell. We scheduled pick up service from company to hotel everyday during my stay. Most days worked well but ‘sometimes’ we had had to wait for 1 hour without any explanation. I called hotel to ask the transportation at that every time, but employees couldn’t speak english. That situation ruined every good impression remain in my mind. Generally this is nice hotel, needs to improve their service for transportation in order to be ‘Hilton hornors’ class.

As a Diamond Member at this chain, I can attest that these are absolutely the tiniest rooms I've ever experienced at a Hampton Inn. You get claustrophobia if you stay inside one for too long. Worse, you are surrounded by noise, from a major roadway to incredibly loud industries all around. While this is a newer property, some older ones in this chain are far nicer. Oh, and when I came to check in, it took nearly 10 minutes for the front desk person to appear and attend to me. Not good, not good. Stay away. There is a much nicer Holiday Inn just up the road.

This hotel is in a great location if you have business in San Juan del Rio. Walking distance to restaurants or you can take a cab. Saves about an hour drive in the morning and 2 hours in the evening to Queretaro. Staff was friendly and helpful. Rooms are clean.

Great room layout & clean room and bathroom. Coffee maker - hair dryer provided. Convenient location for me. Only minor problems were lack of whole vegan foods for breakfast and I couldn't adjust the heat w/ the remote.

I stayed for about 10 days, the personal its magnificent really enjoyed it. Theres restaurant for dinner from tuesday to friday and its really good food. The laundry service its not good, i hope it change because uts necesary

Stayed here for a couple nights for work. Check inn was quick, room had what was needed and the internet worked. Can't complain. The staff were all friendly and when I go back to this area again, I am sure I will stay here.

First impression - Front desk. No one is there. Waited about 10 minutes. The guy showed up. No apologies. No nothing - You want check in?... YES... I asked: Is my room far from elevator? Answer - YES... I go to my room. It is THIRD ROOM FROM Elevator. I guess he meant my room doesn't kiss the elevator... Second impression - room... I just had 4+ hour flight and drive. Tired. Come to bed, fix pillows - there is A HAIR ON ONE PILLOW! Wait a minute! Aren't they supposed to put clean sheets? Third impression - GYM... What gym? There's a small room, with old, not a good quality equipment. 1 treadmill, 1 eliptical, 1 stationary bike... One bench for bench presses (maximum weight was about 30lbs or something), and 1 decline bench for crunches. Even with only these they are stacked, so that there's no room for anything else. This is good enough to put a check-mark to say they have a exercise room, but from efficiency and usability standpoint - USELESS. Fourth impression - Showers - What I liked is it is standup shower, rather than bath tub. Drainage could be better though. Fifth impression - Breakfast - Just decent - nothing to brag about. Artificial eggs, cold warmm food, but good choice of breads, cereals, and you can make your own waffle. Robusta coffee is lukewarm from the thermos, and not robust :) Sixth impression - Dinner and bar - good choices of drinks, beer, limited but decent food. Only kind of positive that I saw... Anyway, if you're in town on business for a few days and will be in the room only to sleep and can get good coffee outside, this hotel could be a stopover.

Has a great small bar and a restaurant in the hotel. The food choices were limited but the food was good. I stayed for 2 weeks and the staff was very helpful and kind even though I didn't know any Spanish. It is within walking distance to a few other good restaurants. I would stay here again.

Av. Central 239 Esq. Calle 8 Pte. San Juan del Rio QRO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hampton by Hilton San Juan del Rio, Querétaro MX is located within a few miles (5 km) of Nuestra Senora de Guadalupe Church and Fundadores Square. This 89-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a fitness center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

A 32-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer. Other standard amenities include a coffee maker, free newspapers, and free long-distance calls.


Property features

Guests of Hampton by Hilton San Juan del Rio, Querétaro MX enjoy a fitness center, free WiFi in public areas, and a business center. There's free parking, and an airport shuttle (available 24 hours) for MXN 1000.00 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 355 reviews

Hampton by Hilton San Juan del Rio, Querétaro MX

Av. Central 239 Esq. Calle 8 Pte., San Juan del Rio, QRO 76802
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.