We checked in advance by calling to make sure the hotel was ADA ready. This was not the case. We hoped to use the pool and the lift but it was found to be not working. Maintenance was wonderful and did all they could to assist, this was not their fault at all. We understand that this equipment may not be used often but this being important to us I did call ahead. Office staff was not aware the lift was not working despite us calling ahead. Other guests were blocking other amenities so we couldn’t even use the fire pit as the patio wasn’t accessible for someone in a wheelchair. The property was beautiful and clean and we will return. We just hope that everyone learns to make sure your handicap equipment is working by doing a monthly inspection. The health department should have inspected it during their annual pool inspection.
Great stay! The cottage was really nice, clean and cozy. Only cons we encountered was a barking dog next door which was annoying, the ice machine didn’t work, and the soda machine had expired cans of soda we just threw away. Other than that, we would definitely stay here again.
Very beautiful cabin in nature
I loved the views and the peacefulness of the resort. The golf course would have been amazing, but the weather did not hold up. I would definitely go back.
This place was awesome. Something to do for everyone in the family.
Without leaving hotel grounds,we swam,hiked,played golf and ate. The sandwiches in the hotel grill restaurant are especially good.. An excellent hotel for a short stay.
Stayed in the suite.. wonderful! Whole site was gorgeous. Went horseback riding in the morning was so quiet and tranquil. The only things that were a bit of a drawback, but not a deal breaker, was 1) the water pressure in the shower was weak - if I still had long hair it would have been a very long shower; and 2) the breakfast was buffet and an egg station (they cook the eggs to your liking) which was fine but it was a bit costly ($20+/- pp) Will definitely stay again!
Brasstown Valley Resort & Spa places you next to Chattahoochee National Forest and within a 3 miles (5 km) of Rollins Planetarium. This 134-room, 3.5-star resort has a golf course, a full-service spa, and a restaurant.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.
42-inch flat-screen TVs come with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include microwaves, coffee makers, and free newspapers.
Guests of Brasstown Valley Resort & Spa have access to a golf course, a full-service spa, and a nightclub. Valet parking is available for USD 12.00 per stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa resort include an indoor pool, a gym, and a sauna.
We checked in advance by calling to make sure the hotel was ADA ready. This was not the case. We hoped to use the pool and the lift but it was found to be not working. Maintenance was wonderful and did all they could to assist, this was not their fault at all. We understand that this equipment may not be used often but this being important to us I did call ahead. Office staff was not aware the lift was not working despite us calling ahead. Other guests were blocking other amenities so we couldn’t even use the fire pit as the patio wasn’t accessible for someone in a wheelchair. The property was beautiful and clean and we will return. We just hope that everyone learns to make sure your handicap equipment is working by doing a monthly inspection. The health department should have inspected it during their annual pool inspection.
Great stay! The cottage was really nice, clean and cozy. Only cons we encountered was a barking dog next door which was annoying, the ice machine didn’t work, and the soda machine had expired cans of soda we just threw away. Other than that, we would definitely stay here again.
Thanks so much for visiting our resort. We are glad that you enjoyed your stay overall, but we are so sorry for the issues that you mentioned and experienced during your stay. We hope you will consider coming back to visit us again in the near future. We will do everything that we can to make sure you have a great stay!
Very beautiful cabin in nature
Thank you for visiting our resort and for being our valued guest. We are delighted to hear that you enjoyed your stay with us, and we hope to be able to welcome you back in the near future!
Thank you for visiting our resort! We hope that you enjoyed your stay with us, and we would love to have the opportunity to welcome you back again in the near future!
I loved the views and the peacefulness of the resort. The golf course would have been amazing, but the weather did not hold up. I would definitely go back.
Thanks so much for visiting our resort. We are so glad that you enjoyed your stay with us, and we hope to be able to welcome you back again soon!
This place was awesome. Something to do for everyone in the family.
Thanks so much for visiting our resort and for your valued feedback. I'm so glad to hear that you enjoyed your stay with us, and we hope to be able to welcome you back again in the near future!
Thanks so much for visiting our resort and for posting such a great feedback score for us. We are delighted that you enjoyed your stay with us, and we hope to be able to welcome you back for another stay with us in the near future!
Thanks so much for visiting our resort. We are delighted that you enjoyed your stay with us, and we hope to see you again soon!
Thank you very much for your 5 star review. We hope to welcome you back soon!
Without leaving hotel grounds,we swam,hiked,played golf and ate. The sandwiches in the hotel grill restaurant are especially good.. An excellent hotel for a short stay.
Thank you for visiting our resort and especially for providing us with this feedback. It is extremely important to us to accommodate every single guest, and we clearly did not do that in your case, and for that I sincerely apologize. Please know this is going to be discussed among our entire management team. We are glad to hear that you would return, and the next time we will work hard to make your stay a more enjoyable one!