This property was very clean, quiet, and easily accessible. The staff were all very friendly. It was just an enjoyable stay.
Our 2nd floor lake-view balcony room 204 was perfect for a Labor Day weekend getaway. Could not ask for better weather. Ate at The Oaks restaurant Saturday night and Sunday morning, and the marina restaurant Sunday night. Mixed drink cocktails and food were great at both places.
Great weekend with my daughter! Lovely facility.
Great facility, relaxing, tranquil!
Staff is very nice. Breakfast OK. Hotel can use a slight facelift, otherwise very nice. No complaints. Yea
Great staff but very dirty and run down. A lot of deferred maintenance. While waiting 15 minutes to be let in at 11:00 PM to check in noticed dirty lights full of cobwebs telling us this place needs a lot of TLC.
No communication between staff
Peaceful
We honestly had the BEST time here. The grounds are magnificent beyond belief. So relaxing, so beautifully maintened, camp fire every night by the lake. Just so amazing. The pool was gorgeous, my one complaint is that the pool wasn’t serviced. There were often no towels and no one putting the umbrellas up which we had to figure out on our own and was quite difficult. But the pool seating was awesome and plentiful. The lobby was beautiful and cozy in the best ways. My biggest complaint was that our room smelled damp/moldy as if there had been some flooding or something. Please do yourself a favor and spend the little bit extra on the lake view room! Made the biggest difference to us and the resort view rooms look over the park lot which is not great. Overall had the best time in a GORGEOUS place
Beautiful scenery and the resort’s grounds are very nicely done. We enjoyed waking the property, the nice lobby with room to play games and the s’mores in the evening. The staff was very friendly and helpful. The room was clean and the beds were comfortable. The only thing I would say negative is the resort needs an update. The rooms have older carpet and the shower didn’t have great water pressure. All in all it is a nice place to stay with very a friendly staff!
Nice
Hotel room didn’t cool down until I found the PTAC filters were not clean. The coffee cups were not wrapped and one had a human hair in it. The keys erased between receiving and getting to room. The exterior walk along the river was not lit up and was a hazard to walk. Upon exit, I was overcharged against what Orbitz stated I would owe and there were no additional charges to the bill. And the lady that checked me out was not very friendly. No conversation, just asked if we were ready to check out, gave me bill and said come stay again. Overall i don’t know exactly what the word “resort” means here, but I was extremely disappointed. I will be spending my day tomorrow to right the over charge.
Location was gorgeous and accessible to both nearby towns and many other locations. Only disappointment was the hotel was under renovation and was not disclosed through booking agent. Hotel staff was very considerate and tried hard to correct any problems we had. I would certainly stay again.
A/c needs shield to direct up away from bed. It was very cold draft for anyone in bed near A/C. Food was very average. No lake tours available for less than 25 people.. was disappointed not to tour lake. Hope they get better and place is beautiful.
usually go a little more luxurious for our golf/spa trips but being right at the lake/marina made this spot an ideal location.
Really enjoyed out stay. Very friendly staff and great location. Only stayed one night, but would have loved to stay longer.
The Ridges Resort on Lake Chatuge places you next to Chattahoochee National Forest and within a mile (2 km) of Hiwassee River. This 66-room, 3.5-star hotel welcomes business and leisure travelers with a marina, a water park, and a restaurant.
Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include balconies or patios, refrigerators, and coffee makers.
Guests of The Ridges Resort on Lake Chatuge have access to a marina, a water park, and karaoke. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this golf hotel include an outdoor pool, a 24-hour gym, and free WiFi in public areas.
This property was very clean, quiet, and easily accessible. The staff were all very friendly. It was just an enjoyable stay.
Thank you so much for taking the time to leave your review! We are so glad to hear you enjoyed your stay and hope to see you again soon!
Our 2nd floor lake-view balcony room 204 was perfect for a Labor Day weekend getaway. Could not ask for better weather. Ate at The Oaks restaurant Saturday night and Sunday morning, and the marina restaurant Sunday night. Mixed drink cocktails and food were great at both places.
Hi Anne, thank you so much for taking the time to leave your review, we are so glad to hear that you had a perfect Labor Day Weekend getaway! Thank you for choosing the Ridges Resort! We hope to see you again soon!
Great weekend with my daughter! Lovely facility.
Great facility, relaxing, tranquil!
Staff is very nice. Breakfast OK. Hotel can use a slight facelift, otherwise very nice. No complaints. Yea
Dear Gary,Thank you for acknowledging our outstanding service at The Ridges Resort on Lake Chatuge. We are committed to providing an excellent stay for every guest, and it is wonderful knowing we met your expectations. We are also thrilled you loved our delicious breakfast. We value all your suggestions as they help us to improve going forward. We hope to see you again soon.Thank you, Kristin Dowdy Vice President
Great staff but very dirty and run down. A lot of deferred maintenance. While waiting 15 minutes to be let in at 11:00 PM to check in noticed dirty lights full of cobwebs telling us this place needs a lot of TLC.
Dear Soren, Thank you for sharing your experience. We are grateful for your acknowledgment of the excellent service you received. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We appreciate your feedback and hope to see you soon. Thank you, Kristin Dowdy Vice President
No communication between staff
Dale, thank you for choosing to stay with us. We apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests. Your feedback is important to us, and we will use it to improve our services going forward. It was an honor to host you, and we hope you will consider giving us a second chance in the future. Thank you, Kristin Dowdy Vice President
Peaceful
Katherine, thank you for choosing to stay at The Ridges Resort on Lake Chatuge. We are glad to know you were pleased with our refreshing atmosphere. It was a pleasure hosting you, and we look forward to your return visit. Thank you, Kristin Dowdy, Vice President
Hi Thomas, thank you for taking the time to leave your review, we hope to see you again soon!