Nice
Hotel room didn’t cool down until I found the PTAC filters were not clean. The coffee cups were not wrapped and one had a human hair in it. The keys erased between receiving and getting to room. The exterior walk along the river was not lit up and was a hazard to walk. Upon exit, I was overcharged against what Orbitz stated I would owe and there were no additional charges to the bill. And the lady that checked me out was not very friendly. No conversation, just asked if we were ready to check out, gave me bill and said come stay again. Overall i don’t know exactly what the word “resort” means here, but I was extremely disappointed. I will be spending my day tomorrow to right the over charge.
Location was gorgeous and accessible to both nearby towns and many other locations. Only disappointment was the hotel was under renovation and was not disclosed through booking agent. Hotel staff was very considerate and tried hard to correct any problems we had. I would certainly stay again.
A/c needs shield to direct up away from bed. It was very cold draft for anyone in bed near A/C. Food was very average. No lake tours available for less than 25 people.. was disappointed not to tour lake. Hope they get better and place is beautiful.
usually go a little more luxurious for our golf/spa trips but being right at the lake/marina made this spot an ideal location.
Really enjoyed out stay. Very friendly staff and great location. Only stayed one night, but would have loved to stay longer.
We had a quiet, comfortable stay. The lobby is beautiful with plenty of comfortable seating. The views of the lake and mountains is beautiful. The staff was very helpful and friendly. The room was clean and comfortable.
The Ridges Resort on Lake Chatuge places you next to Chattahoochee National Forest and within a 10-minute drive of other popular attractions like Chatuge Lake. This 66-room, 3.5-star hotel welcomes business and leisure travelers with a marina, a water park, and 2 restaurants.
Enjoy dining at one of 2 onsite restaurants including The Oaks Lakeside Kitchen, which specializes in American cuisine. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11 AM.
All 66 rooms provide balconies or patios, refrigerators, and coffee makers. Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include free local calls, ironing boards, and desks.
Guests of The Ridges Resort on Lake Chatuge have access to a marina, a water park, and karaoke. If you drive, put free parking to good use. Helpful staff is there to provide luggage storage, as well as offer insight about the area. Other amenities at this golf hotel include an outdoor pool, a 24-hour fitness center, and an outdoor tennis court.
Nice
Thank you for rating your stay at The Ridges Resort on Lake Chatuge. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, Kristin Hogsed, Vice President
Hotel room didn’t cool down until I found the PTAC filters were not clean. The coffee cups were not wrapped and one had a human hair in it. The keys erased between receiving and getting to room. The exterior walk along the river was not lit up and was a hazard to walk. Upon exit, I was overcharged against what Orbitz stated I would owe and there were no additional charges to the bill. And the lady that checked me out was not very friendly. No conversation, just asked if we were ready to check out, gave me bill and said come stay again. Overall i don’t know exactly what the word “resort” means here, but I was extremely disappointed. I will be spending my day tomorrow to right the over charge.
Dear Brian, Thank you for your feedback. We are sorry for letting you down during your stay at our hotel, and we hope you will give us another opportunity to provide you with the excellent experience you should always expect from us. Thank you, Bob Johnson General Manager
Location was gorgeous and accessible to both nearby towns and many other locations. Only disappointment was the hotel was under renovation and was not disclosed through booking agent. Hotel staff was very considerate and tried hard to correct any problems we had. I would certainly stay again.
Thanks for taking the time to share your experience at The Ridges Resort & Marina. We agree that the fresh mountain air and crystal clear water of Lake Chatuge make our location one of the most beautiful in the state. That being said, we apologize for the issues you experienced due to our renovations. We hope you that you will consider a return visit to our hotel when the renovations have been completed to experience our renewed and refreshed hotel firsthand. We look forward to welcoming you back soon! Thank you so much, General Manager
A/c needs shield to direct up away from bed. It was very cold draft for anyone in bed near A/C. Food was very average. No lake tours available for less than 25 people.. was disappointed not to tour lake. Hope they get better and place is beautiful.
Marilyn, we appreciate you staying with us and providing feedback. We are sorry your visit was less than ideal, and we hope to welcome you back to experience our hospitality and service the way you should have this time. Thank you so much, General Manager
usually go a little more luxurious for our golf/spa trips but being right at the lake/marina made this spot an ideal location.
Thanks for taking the time to share your experience at The Ridges Resort & Marina. We agree that the fresh mountain air and crystal clear water of Lake Chatuge make our location one of the most beautiful in the state. We hope you will visit us often. Thank you so much, General Manager
Really enjoyed out stay. Very friendly staff and great location. Only stayed one night, but would have loved to stay longer.
Soren, thank you for taking the time to share that your stay at The Ridges Resort & Marina was ideal. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. We are excited about our renovation and hope to come back to the newly renovated property. Thank you so much, General Manager
We had a quiet, comfortable stay. The lobby is beautiful with plenty of comfortable seating. The views of the lake and mountains is beautiful. The staff was very helpful and friendly. The room was clean and comfortable.
Sharon, we appreciate your wonderful feedback at The Ridges Resort & Marina. We are so happy to know you loved the view from our hotel and that you were satisfied with our service and facilities. It was a pleasure serving you, and we hope to do so again on your next visit to this area. Thank you so much, General Manager
It was a pleasure having you as our guest at The Ridges Resort on Lake Chatuge. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Thank you, Kristin Hogsed, Vice President