2/10 Terrible
Cameron
Jul 5, 2025
DO NOT STAY HERE!!!! The absolute worst front desk person we have ever come across in all of hotel stays in history. First, it's false advertising when they say they have a hot tub, then you get there and get told it's been broken for a few months. Then you get told that no one under 18 can swim in the pool without supervision so when you say one of the kids is 18 and the other is 17 so they're good to go then you get told that they still need an adult because the rules are posted on the wall, which only says children must be accompanied. Then when you call this person out on the wall thing they say they are calling the cops, which they do and when the cops show up we get told we have to leave. All this after we have paid for the room. Then they would not give us a refund so we were out $115. This front desk woman should not be in a position of customer service and this hotel should be put out of business. Not joking.
Cameron
Stayed 1 night in Jun 2025