One of the nicest places I have stayed in. The staff was helpful and the rooms were top notch. Classy and clean. That being said, Orbitz said it was pet friendly. But no matter what, it’s a $100 just for my dog to stay here and we were told not to leave her alone in the room. This place is not pet ...
The room and facilities were ok. It was clean and the staff was attentive. They made an assumption about payment and charged me for a second room I had booked on behalf of someone. I think they could have confirmed with me before charging, but they reversed it once I notified them and were pleasant ...
The hotel itself is nice and has been recently renovated. The room was clean. The only issue was that there was no refrigerator in the room, and I didn't know you had to buy an upgraded room in order to get one. There were no upgraded rooms available, and this caused an issue with my medicine. One ...
Everyone was super friendly and helpful. The Hotel has a hot breakfast and Dinner.The kids loved the pool. The Hotel was Very clean. It's in a great location and very easy to access form the hwy. We will be booking with this Hotel from now on. A Great family and pet friendly place to stay.
When we checked in, at around 10:30 at night, we were initially given room #150. That was where the problem started!! This room had both beds unmade & pizza boxes laid on the table, obviously this room had been assigned to someone else. Then we got assigned to room #130. The room was clean, however, ...
When my husband and I arrived, our room was not ready. We waited in a very comfortable lobby, the manager was apologetic and offered free bottles of water. He kept notifying us about the approximate wait time and offered a discounted rate for the inconvenience.
Overall it was a decent experience. The night lamp wasn't working and despite mentioning them about it nothing was changed. I had a 2-day stay. The trash-bin was missing from the room as well. The bed wasn't made after the first night's stay.
An older hotel but very clean and comfortable. Good bed, Separate make up area, full length mirror, etc And even though on a freeway, very quite. Microwave and frig.
I reserved a room for 4 nights and tried to cancel my reservation 4 days prior to occupying it. With that much advance, I thought I might be charged for 1 night not for 4 nights. The Orbitz representative tried to intervene with the motel on my behalf. He was unsuccessful and apologized. A winter storm ravaged the lower Midwest, and, I imagine, many people’s travel plans were changed as mine were. I am surprised that a company with a good reputation, as Best Western has, would treat customers so poorly!
Hotel was easy access from highway and numerous restaurants nearby. Room clean and comfortable. Breakfast was very average
Just a stop over night on the way to the beach. Will probably book there again next year for same thing.
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