Overall it was a decent experience. The night lamp wasn't working and despite mentioning them about it nothing was changed. I had a 2-day stay. The trash-bin was missing from the room as well. The bed wasn't made after the first night's stay.
I was skeptical of this hotel at first just by the outside, but as my boyfriend and I got checked in and settled down, the room was very nice. It seemed to be newly renovated with a flatscreen tv and comfortable, queen bed. The toilet seat itself could be replaced, but I was overall impressed with ...
The check in staff acted as if we were an inconvenience, the room was dirty and smelled like it used to be a smoking room, the exhaust in the bathroom didn’t work so I could smell some one smoking in the bathroom below being that we were on the top floor, there was a dirty mattress in the sofa bed ...
It was clean and comfortable. The WiFi was terrible .25mbps. So if you have any work to do like I did the bandwidth isn’t there. The water was good pressure and there was hot water for as long as I wanted. Never an issue. For a smoking room it didn’t even smell bad.
On a short vacation visited Civil Rights & Vulcan Museums and Galleria Mall in Hoover, AL. Had a great time. Location was great 15-20 minutes from everything visited . Traffic flowed. Ate at Mellow Mushroom and Dream Land BBQ at 5 Points. Food was great.
Check in staff were friendly and efficient. Continental breakfast was great, and enough choices to suit most any taste. House Keeping needs work. One towel for the shower, toilet seat hinge broken on one side, lamp on one side of the bed was not plugged in (and couldn't be without moving the side ...
checked into the motel after 8pm.. proceeded to the room, notice a potato chip bag on the floor, also food (peas on the floor) the bathroom sink was broke, we immediately left to go to the store, we closed the door it would not latch or lock, tried about 5 times finally we had to pull the door hard to lock it. needless to say we left and went to find another place to stay, we came back after locating another motel and checked out, I had left a note for the front desk with the gentlemen that was there and a note that he signed documented my complaint, to call me the next day, I had to call them, they never tried to contact me, the manager said she was waiting on me to call her?????
needs updating and seems a bit high 418.00 for one night but had no choice since it was Ala. vs. LSU weekend
Roaches all in my room.... Uncomfortable bed ...door didn't work properly...just overall nasty hotel one of the worse hotel stays I've evey had
Would have giving all 4 or 5 but the fire alarm went off twice where everyone had to evacuate the building. And, there was a spider problem.
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