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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property
Mediterranean hotel with free breakfast and a 24-hour front desk

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
BBQ/picnic area
Lobby
Free breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Place, Tuscaloosa Veterans Affairs Medical Center
    ‪3 min drive‬
  • Place, Veterans Memorial Park
    ‪4 min drive‬
  • Place, University of Alabama
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Tuscaloosa

Located in South West Tuscaloosa, SureStay Hotel by Best Western Tuscaloosa Southeast is 2.3 mi (3.8 km) from Tuscaloosa Veterans Affairs Medical Center and within a 10-minute drive of Bryant-Denny Stadium. The 58 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 3 min drive - 2.4 miles
  • Veterans Memorial Park - 4 min drive - 4.6 miles
  • DCH Regional Medical Center - 6 min drive - 5.4 miles
  • University of Alabama - 7 min drive - 6.3 miles
  • Tuscaloosa River Walk - 7 min drive - 8.5 miles

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪Wright's Restaurant - ‬6 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
Renovated in 2020, SureStay Hotel by Best Western Tuscaloosa Southeast offers free WiFi in public areas, a business center, and a computer station. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with access to locker space, luggage storage, and securing valuables. Additional amenities include laundry facilities, a fireplace in the lobby, and a gift shop.
Flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and toothbrushes and toothpaste. Other amenities include refrigerators, microwaves, and coffee makers.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per day
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

Frequently asked questions

What's there to see within easy reach of SureStay Hotel by Best Western Tuscaloosa Southeast?

This hotel is situated in South West Tuscaloosa, close to Bryant-Denny Stadium, Veterans Memorial Park, and Coleman Coliseum. Bowlero Tuscaloosa is also within a driving distance of 4.8 mi.

Will I be able to park at SureStay Hotel by Best Western Tuscaloosa Southeast?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Tuscaloosa Southeast feature a casino on the premises?

No, SureStay Hotel by Best Western Tuscaloosa Southeast doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Tuscaloosa Southeast?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SureStay Hotel by Best Western Tuscaloosa Southeast?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Are there hot tubs at SureStay Hotel by Best Western Tuscaloosa Southeast?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Tuscaloosa Southeast have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Tuscaloosa Southeast serves free breakfast from its snack bar.

Will SureStay Hotel by Best Western Tuscaloosa Southeast allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Hotel by Best Western Tuscaloosa Southeast for a fee of USD 75 per pet, per day.

Are there connecting rooms at SureStay Hotel by Best Western Tuscaloosa Southeast?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at SureStay Hotel by Best Western Tuscaloosa Southeast?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western Tuscaloosa Southeast.

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 283 out of 679 reviews
Rating 8 - Good. 162 out of 679 reviews
Rating 6 - Okay. 95 out of 679 reviews
Rating 4 - Poor. 64 out of 679 reviews
Rating 2 - Terrible. 75 out of 679 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

RPG

Stayed 3 nights in Aug 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Montana

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we first checked in the bathroom and bed were filthy. We immediately asked for a different room. We were then put in a room that smelt strongly of mold. This hotel was for a work event for 10 nights and after working 12+ hour shifts 8 days in a row it would've been nice to have a good nights sleep to look forward to. Instead we had to buy cleaner to make the room smell better, listen to the people above us slam stuff against the floor all night/morning and eat the same microwaved eggs every day. Also you better hope you are bald because the water pressure in the shower will do nothing to clean your hair. The staff was helpful and friendly but I would never recommend this hotel.
Stayed 10 nights in Aug 2025

8/10 Good

shakeyta

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t really clean & needed renovation
Stayed 2 nights in Aug 2025

4/10 Poor

Elizabeth

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Courtney

Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Derrick

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

It was ok

Bed was not very comfortable, the bathroom wasn’t that clean, the room felt outdated and was very hot in the 2nd floor and in the hallway, a/c was ok just enough to keep from getting hot while we slept! Breakfast was horrible and cold and not much to choose from! It was very convenient and for a 1 night stay it was decent enough to get a shower and a few hours of sleep!
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all we needed.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure NOT TO Stay at the SureStay

I would not recommend this hotel to anyone. I gave 2 stars because the bed was comfortable, but the dank and musty odor of the room, the stained towels (all the towels with big yellow spots), and the large nail clipping on the bathroom counter prevented me from giving more stars. Oh, and the front counter employee was asleep behind the desk.
Stayed 1 night in Aug 2025

4/10 Poor

Brandon

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and welcoming however, when we went to our room, there were stains all over the bed and our room was also very wet
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap and very nice! Towels were a little stained but clean!
Stayed 4 nights in Aug 2025

6/10 Okay

Eugene

Traveled with family
Liked: Cleanliness, staff & service
Very musty smell in the room. Ice maker in the hall did not work. Bed was very comfortable. Check in was efficient and very personable. Easy location.
Stayed 1 night in Aug 2025

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Oh man - we have stayed at this hotel before and it was fine. Unfortunately this trip it was not fine. The bathroom barn door left a 3-4 inch gap - I could literally see my husband walk by the door when I was sitting on the toilet. There was no coffee at breakfast one morning, and another morning the breakfast area was a mess with hardly any food options and no utensils. Our last morning there was also poop in the elevator. We will not be staying here again unless it is the absolute last option available :(
Stayed 3 nights in Aug 2025

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness
our room was musty smelling and everything felt damp. the tenant upstairs stomped all times of the day, was very annoying
Stayed 5 nights in Jul 2025

2/10 Terrible

Tonya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Bed was terrible neither myself or my husband could sleep and stay asleep. The ac was so so took a while to cool off. Smelled like mildew
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
We reserved this months ago and are no strangers to budget hotels. We checked in later in the evening and were sent to a first floor room right near the office. The room smelled gross -- moist, musty, moldy -- even though the a/c was running. I tried to turn on the tv adn the remote was so sticky. So I jokingly wrapped it in a bag for the ice and tried to turn on the tv but the tv didn't work. Then we noticed everything else: the mold on the door, the carpet was damp and the bedsheets were dirty and stained. The bathroom door didn't close. Overall it was the most disgusting hotel room i've ever been in (and we travel with two large dogs so we know budget hotels!). We asked to be moved to a different room and were told the hotel was sold out and there were no other rooms. So we called expedia who told us they'd help us resolve the charge and we left to a different hotel. My first time ever leaving a hotel due to cleanliness.
remote wrapped b/c of stickiness
mold on door
stains on sheets
stains on sheets
Stayed 1 night in Aug 2025

8/10 Good

Wendell

Liked: Cleanliness, amenities, property conditions & facilities
I stayed there before and I always felt comfortable and the room are very clean. I like the location.
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

fred

Disliked: Staff & service, amenities
Management should work on having clean looking towels and sheets. The hallways had a minor odor. The renovation in the room was nice and clean looking- very modern.
Stayed 4 nights in Jul 2025

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