The hotel, the shows. the discotheque was excellent. the food on the beach restaurant was not good. the pillow was dirty with blood stain.
The resort was clean and well maintained and the staff was amazing. There was always a restaurant and a bar open 24 hours a day so there was always someplace open to eat or drink. I stayed on the adults only side and it was very quite. The room was large and comfortable and the adults only pool was peaceful. The beach had the softest sand and was extremely well maintained. The only thing I didn't like was the bed. I have slept on slabs of rock that were softer The days and evenings were packed with activities and the nightclub was popping. The nightly shows were a lot of fun. My Butler Joel was amazing and is the best I have ever had anywhere in the world but all of the staff I encountered at all levels did a fantastic job of making me feel welcome, being helpful, and insuring my stay was amazing.
El recibimiento muy caluroso por parte de todo el personal, tengo muchos viajes en mi vida y puedo decir que este ha sido el mejor! El #1. La mejor playa conocida, Varadero. Todo el personal super atento a nosotros. El show de gimnastas en alberca me encanto! Chicos encantadores. Impecables habitaciones. El bar con musica en vivo y mojitos super! Las pinas coladas de aqui me encantaron. Claro que volvere a este hotel. Gracias por hacer posible tener bellas memorias con mi esposo, celebrando 35 anos casados. Valio la pena mi viaje de 24 hrs para llegar aqui.
Royalton Hicacos - Adults Only - All Inclusive places you next to Ambrosio Park and within a 10-minute drive of other popular attractions like Marina Gaviota. This 404-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Enjoy dining at Gran Plaza Hicacos, one of 5 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.
The 404 accommodations feature balconies or patios and afford space to spread out with living rooms. Guests can expect to find flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and ceiling fans.
Guests of Royalton Hicacos - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this adults-only property include a 24-hour fitness center, a sauna, and outdoor tennis courts.
Estimado Huésped, Gracias por su calificación. Es muy importante saber que alcanzamos sus expectativas. Gracias por elegirnos, lo esperamos cuando decida regresar a Varadero. Saludos cordiales, Director General.
Thanks for your rating. We are waiting for you soon at your house in Varadero. Best regards, General Manager
The hotel, the shows. the discotheque was excellent. the food on the beach restaurant was not good. the pillow was dirty with blood stain.
Thank you so much for to share your opinion with us
The resort was clean and well maintained and the staff was amazing. There was always a restaurant and a bar open 24 hours a day so there was always someplace open to eat or drink. I stayed on the adults only side and it was very quite. The room was large and comfortable and the adults only pool was peaceful. The beach had the softest sand and was extremely well maintained. The only thing I didn't like was the bed. I have slept on slabs of rock that were softer The days and evenings were packed with activities and the nightclub was popping. The nightly shows were a lot of fun. My Butler Joel was amazing and is the best I have ever had anywhere in the world but all of the staff I encountered at all levels did a fantastic job of making me feel welcome, being helpful, and insuring my stay was amazing.
Dear Ron, We really appreciate to receive your feedback about your stay at Royalton Hicacos Resort & Spa. For us is really important our guests opinions, we will improve the excellence in our service in order to provide the best quality to you. I agree when you say that we have a beautiful beach and the best team . Please be aware that Joel will receive your excellent comments. It would be a pleasure to show you how we can change our facilities and offer you a more comfortable bed an better quality in our buffet and restaurants. With my best greetings and regards,
El recibimiento muy caluroso por parte de todo el personal, tengo muchos viajes en mi vida y puedo decir que este ha sido el mejor! El #1. La mejor playa conocida, Varadero. Todo el personal super atento a nosotros. El show de gimnastas en alberca me encanto! Chicos encantadores. Impecables habitaciones. El bar con musica en vivo y mojitos super! Las pinas coladas de aqui me encantaron. Claro que volvere a este hotel. Gracias por hacer posible tener bellas memorias con mi esposo, celebrando 35 anos casados. Valio la pena mi viaje de 24 hrs para llegar aqui.
Estimada Carmen es un placer saber que disfrutó su estancia junto a nosotros le agradecemos por el tiempo que se tomó para compartir su bella experiencia. La esperamos en Royalton Hicacos.
Thank you very much