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Boutique Hotel Palacio

3.5 out of 5.0

Recent guest reviews

I think that is a beautiful hotel, nice location and people very friendly

This hotel is nice if you like classic style, pool is small

When arrived I looked into the bathroom and saw human feces all around the back of the toilet I showed the bellman and he call the front desk and said that they could not do anything about because house keeping was gone, I explained to her that this was not acceptable fortunately the bellman volunteered to clean it, but I felt uncomfortable every time I used the bathroom. I was surprised because I've stayed at this hotel many times, I'm just really disappointed

Hotel was in a great location right in the heart of old town within walking distance to everything, the room was big and the bathroom in our room was huge which was very nice with 4 people. Its a very cute hotel and very quiet, There is a very SMALL bar area but we never saw anyone there working, the front desk was ok not very friendly at least that's how they came off to us. The pool is on the roof and is very small and starting to chip away but it was nice to cool off but hardly any room for seating. My only major advice is do NOT walk at night on the streets if you do don't carry hardly any money or wear any jewelry talking from a bad experience. I would only stay here a couple of days that is plenty of time to see everything the beach is about 30 minutes away, having the experience we did in Domincan Republic at Santa Domingo and Boca Chica we will never go back to this country, (This country is total harassment no matter where you go you can't even relax or walk around without someone bugging you ever 2 minutes it was awful especially in Boca Chica and once you answer a question they will follow you around don't ask any locals where to eat where to buy something because then they want to escort you there and try to make money off of you. Also know the currency because they try to charge you more they will say its 4.25 when its less so just be careful use a calculator always. Not trying to scare anyone ut is a beautiful place but we will never return

I have stayed at Hotel Boutique Palacio twice and the experience always fulfilled my expectations. The hotel lies in a prime location, steps from the main landmarks of the Colonial Zone. The rooms are spacious and comofortable, each featuring a comfortable bed and a modern shower cabin. The staff is extremely helpful and warm.

I have stayed in many hotels in Santo Domingo during my 10+ years visiting the country. I love this hotel. The beds are comfortable, the staff is very kind and accommodating, the rooms are lovely and spacious, is close to everything and reasonably priced! I have decided that I will stay at this hotel when ever I am in town.

Tuve una estadía muy agradable , acogedor , muy cómodo para descansar , muy silencioso y muy cerca de toda la zona colonial , ideal para caminar en toda la zona y muy seguro . En mi opinión excelente

very good, more than expected Is perfect for people that want to walk to stores and restaurants, perfect for shoppers. Great for business trip.

I love history and authenticity. I chose to avoid the resort areas and stay in the old part of Santo Domingo. The hotel was very nice, clean and had good breakfast and dinner options. The balconies have great areas set aside with tables and chairs to relax with the morning cup of coffee or the evening beer. Although the hotel was near capacity it felt like we had most of the place to ourselves. Great hotel at a great price. I absolutely recommend it and hope to stay there again on my next trip to Santo Domingo

You cannot find a better place to stay. It is perfect location, just off El Conde. The rooms are large and clean. Staff are amazing and always eager to help.

We took a week off for our anniversary that included Punta Cana and Santo Domingo in the Dominican Republic. Last two days in Santo Domingo to visit historical places and be near the departing airport. We chose Palacio for its well laid publicity on the net. Truth is that staff was very rude and un-respectful by throwing a private party that kept us awake on the night before our departure.

We have stayed here several times. It's always clean. The staff are polite and speak English very well. The hotel and the rooms are an artifact. Very historical. Love it. The only thing I don't like is the wifi signal is very weak. And, the restaurant staff are ridiculously loud in the morning.

HOTEL PALACIO IS THE GREATEST HOTEL IN ZONA COLONIAL. I RECOMMEND THIS HOTEL TO EVERYONE.

Nice location and friendly staff. Had some problem getting a car to go to Punta Cana.

I was there to relax early vacation and enjoyed myself...the time that I spent was enjoyable I only wished I had more time...

The hotel was beautiful. It was right in the middle of the colonial zone and the service was amazing

second time here....you'll love the hotel in the middle of the national district

Great experience, just I found a couple of "cucarachas" but the place is confortable and the people is very nice

The hotel is beautiful and it's on the colonial area.

Staff were very good, location was greatl, the breakfast was good at the hotel, good coffee and orange jucie was fresh, the pool closed early for me i like it open a little later. its a roof desk pool and somtimes nice to spend time a little later in the night at the pool. the gym need to be unlocked by staff you could not just go on your own. good equipment

Room options

Superior Premium, Jetted Tub

King 1 | Sleeps 3

Superior Room, 1 King Bed

King 1 | Sleeps 3

Comfort Room, 2 Queen Beds

Queen 2 | Sleeps 4

Executive Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 3

Guest reviews for Boutique Hotel Palacio

Everyone (9) Business (2) Couples (6) Family (6) Other (6) Friends (5)
5

beautiful hotel and perfect place

Everyone

I think that is a beautiful hotel, nice location and people very friendly

By on Jul 30, 2017

Review comment responded on Aug 1, 2017

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka

4
Everyone

This hotel is nice if you like classic style, pool is small

By on Jul 24, 2017

Review comment responded on Jul 27, 2017

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz

1

unacceptable

Everyone

When arrived I looked into the bathroom and saw human feces all around the back of the toilet I showed the bellman and he call the front desk and said that they could not do anything about because house keeping was gone, I explained to her that this was not acceptable fortunately the bellman volunteered to clean it, but I felt uncomfortable every time I used the bathroom. I was surprised because I've stayed at this hotel many times, I'm just really disappointed

By , from florida on Jul 13, 2017

Review comment responded on Jul 30, 2017

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio . Best Regards, Bianka Cruz

4

great location

Everyone

Hotel was in a great location right in the heart of old town within walking distance to everything, the room was big and the bathroom in our room was huge which was very nice with 4 people. Its a very cute hotel and very quiet, There is a very SMALL bar area but we never saw anyone there working, the front desk was ok not very friendly at least that's how they came off to us. The pool is on the roof and is very small and starting to chip away but it was nice to cool off but hardly any room for seating. My only major advice is do NOT walk at night on the streets if you do don't carry hardly any money or wear any jewelry talking from a bad experience. I would only stay here a couple of days that is plenty of time to see everything the beach is about 30 minutes away, having the experience we did in Domincan Republic at Santa Domingo and Boca Chica we will never go back to this country, (This country is total harassment no matter where you go you can't even relax or walk around without someone bugging you ever 2 minutes it was awful especially in Boca Chica and once you answer a question they will follow you around don't ask any locals where to eat where to buy something because then they want to escort you there and try to make money off of you. Also know the currency because they try to charge you more they will say its 4.25 when its less so just be careful use a calculator always. Not trying to scare anyone ut is a beautiful place but we will never return

By on Jul 5, 2017

Review comment responded on Jul 30, 2017

ear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz

5

small hotel for big dreams

Everyone

I have stayed at Hotel Boutique Palacio twice and the experience always fulfilled my expectations. The hotel lies in a prime location, steps from the main landmarks of the Colonial Zone. The rooms are spacious and comofortable, each featuring a comfortable bed and a modern shower cabin. The staff is extremely helpful and warm.

By on Jun 11, 2017

Review comment responded on Jun 18, 2017

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz

5

i love this hotel!

Everyone

I have stayed in many hotels in Santo Domingo during my 10+ years visiting the country. I love this hotel. The beds are comfortable, the staff is very kind and accommodating, the rooms are lovely and spacious, is close to everything and reasonably priced! I have decided that I will stay at this hotel when ever I am in town.

By on Apr 22, 2017

Review comment responded on Apr 24, 2017

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards, Bianka Cruz

4

nice hotel in the city

BusinessTravelers

very good, more than expected Is perfect for people that want to walk to stores and restaurants, perfect for shoppers. Great for business trip.

By , from Georgia on Feb 1, 2017

Review comment responded on Feb 6, 2017

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! :) Best Regards, Atte,

5

zona colonial

Everyone

I love history and authenticity. I chose to avoid the resort areas and stay in the old part of Santo Domingo. The hotel was very nice, clean and had good breakfast and dinner options. The balconies have great areas set aside with tables and chairs to relax with the morning cup of coffee or the evening beer. Although the hotel was near capacity it felt like we had most of the place to ourselves. Great hotel at a great price. I absolutely recommend it and hope to stay there again on my next trip to Santo Domingo

By , from G. Denver on Sep 6, 2016

Review comment responded on Sep 8, 2016

Dear Guest, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are flattered, grateful and very pleased that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities, We are waiting for your next visit to Santo Domingo to continue as usual, provide a good service. Best Regards,

5

perfect location and incredible staff.

Everyone

You cannot find a better place to stay. It is perfect location, just off El Conde. The rooms are large and clean. Staff are amazing and always eager to help.

By on Aug 25, 2016

Review comment responded on Aug 28, 2016

Dear Guest , Thank you very much for your review about your recent stay at our hotel. Your opinion is very valuable to us , I am filled with satisfaction that you enjoyed your stay Our top priority is to provide an environment very well maintained and comfortable addition to the safety and security of our customers. We await new time to offer our services as usual . It would be a pleasure to welcome you personally ! Best regards.

3

aniversary trip to domenican republic

Couples

We took a week off for our anniversary that included Punta Cana and Santo Domingo in the Dominican Republic. Last two days in Santo Domingo to visit historical places and be near the departing airport. We chose Palacio for its well laid publicity on the net. Truth is that staff was very rude and un-respectful by throwing a private party that kept us awake on the night before our departure.

By on Dec 23, 2015