Staff smoked right outside front door
All good
The breakfast was nice with good variety Staff was very helpful and friendly
We had a great stay.
My room had a giant spotlight shining into it. Many of the hotel’s amenities seemed broken and out of order.
Clean and predictable
Na
It was clean, and check in and out was fast. Breakfast was good for us to start early. My husband was riding motorcycle and they let him park the bike while we were site seeing and pick it up after checking out. That made it much easier for us not taking 2 different vehicles.
The automatic pancake machine was a highlight of our stay - the kids loved it for a nice fresh breakfast. We heard some footsteps above our room, but nothing too disruptive. Overall, a nice, clean stopover with hot breakfast that served us well on our road trip.
It was good
I have always found HI to have clean properties and I wasn't disappointed this time. And the staff was superb. Friendly and helpful. And a good breakfast. Will stay there again if the occasion arises.
It was clean and had lots of Christmas decorations.
No complaints. Had the best sack breakfast from the hotels I stayed at, for the week.
Everything was perfect except a guest was screaming down the hall in the middle of the night.
Cheerios in the pull out couch and linens not changed on it prior to arrival. Didn’t make me feel too confident about cleanliness standards especially during pandemic..... Glad we brought our own Clorox wipes. We asked for extra linens so we could change the couch ourselves. They did not have any additional fitted sheets for us. Also I Love the”extra” bedding in the closet looked Like it had just been wadded up and put back in there after previous use.
Nice place. Staff was ready for our arrival with room Kay’s already set aside. Very welcoming.
Rooms were clean and all the amenities were up to par. But, staff was not wearing masks at front desk and the grab and go breakfast did not adhere to COVID guidelines. The food was all laid out on a table for guests to sift through (though each item was individually packaged) and nearly none of the guests were wearing masks. Under regular conditions, this hotel would be very good, it was just disappointing the staff was not taking the necessary precautions given the circumstances.
This place was clean and a good value for the dollar. I would stay here again if in the area
College of Southern Idaho is a short stroll from Holiday Inn Express Hotel & Suites Twin Falls, an IHG Hotel, and other popular attractions like Snake River Canyon are within a mile (2 km). This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include microwaves, coffee makers, and free local calls. Change of towels is available on request.
At Holiday Inn Express Hotel & Suites Twin Falls, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Staff smoked right outside front door
All good
Thank you
The breakfast was nice with good variety Staff was very helpful and friendly
We are thrilled to hear how much you enjoyed your stay
We had a great stay.
Thank you!
My room had a giant spotlight shining into it. Many of the hotel’s amenities seemed broken and out of order.
We are sorry to hear about the issues you encountered during your stay.
Clean and predictable
Na
We are glad to hear that you enjoyed your stay and hope to see you on your next trip into town.
It was clean, and check in and out was fast. Breakfast was good for us to start early. My husband was riding motorcycle and they let him park the bike while we were site seeing and pick it up after checking out. That made it much easier for us not taking 2 different vehicles.
We are so pleased to hear that we were able to make your stay great
The automatic pancake machine was a highlight of our stay - the kids loved it for a nice fresh breakfast. We heard some footsteps above our room, but nothing too disruptive. Overall, a nice, clean stopover with hot breakfast that served us well on our road trip.
Thank you very much!
We are sorry to hear about your experience. However, we do not have any staff members who smoke. Perhaps it was a different location you were thinking of.