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Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5.0 star property
Luxury hotel with 20 restaurants connected to a shopping center in Tokyo
VIP Access

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Photo gallery for Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

6 bars/lounges
6 bars/lounges
Executive lounge
Executive Garden Suite MUSOU-AN, Non Smoking | Bathroom | Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
6 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Tokyo Tower
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

10.0 out of 10
Exceptional
(1 review)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Garden Suite, Non Smoking

Executive Garden Suite, Non Smoking | Frette Italian sheets, premium bedding, down comforters, minibar

Executive Garden Suite, Non Smoking

  • 1097 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Garden Suite MUSOU-AN, Non Smoking

Executive Garden Suite MUSOU-AN, Non Smoking | Frette Italian sheets, premium bedding, down comforters, minibar

Executive Garden Suite MUSOU-AN, Non Smoking

  • 1237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down comforters, minibar

Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down comforters, minibar

Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm) | Frette Italian sheets, premium bedding, down comforters, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

  • Sleeps 2
  • 2 Large Twin Beds

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Restaurant

Hotel New Otani Tokyo The Main

Chiyoda
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,192 reviews
$327 nightly
The price is $360
Feb 8 - Feb 9
All taxes and fees included in total
Hotel New Otani Tokyo The Main

About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is within a few miles (5 km) of other popular sights such as Tokyo Tower. This 87-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free self parking. It's connected to a shopping center in central Tokyo and also close to Tokyo Dome and Shibuya Crossing.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 miles
  • Akasaka Palace - 6 min walk - 0.4 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Tokyo Midtown - 3 min drive - 0.9 miles
  • Tokyo Tower - 6 min drive - 3.0 miles

Getting around

  • Kojimachi Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 78 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪Park Side Tables - ‬7 min walk
  • ‪GARB CENTRAL - ‬9 min walk
  • ‪ガーデンラウンジ - ‬4 min walk

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Luxury hotel with 20 restaurants connected to a shopping center in Tokyo
Guests of Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle during limited hours for JPY 3600 per person one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free wired internet and 32-inch flat-screen TVs with satellite channels. Beds sport Frette Italian sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Sitting areas, refrigerators, and minibars are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 20 to August 31.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

As of Feb 6, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN on Feb 13, 2026 start from $518.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Tokyo Tower within a short drive.

Is parking available on site at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

There is a full-service spa available for guests to enjoy and services include reflexology, body treatments, and massages.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN include a casino on the premises?

No, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from July 20 until August 31.

What will couples enjoy most about a stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

There are plenty of amenities for couples at this hotel, including an indoor pool, 6 bars, and 20 restaurants.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a hot tub?

No, but this hotel does have a sauna.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a restaurant that serves breakfast?

Yes, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN has 20 restaurants, and serves free buffet breakfast each morning.

Will Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN allow pets to stay for free?

No, pets aren't allowed at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

The closest major airport to Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is Haneda Airport (HND), which is 15.2 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

No, you won't find guestrooms with balconies at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN.

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 354 reviews
Rating 8 - Good. 45 out of 354 reviews
Rating 6 - Okay. 7 out of 354 reviews
Rating 4 - Poor. 5 out of 354 reviews
Rating 2 - Terrible. 0 out of 354 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Randel

Liked: Amenities, property conditions & facilities
Everything was perfect!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Randel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Elina, Aurora

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Exceptional service overall. The grounds and garden were amazing. The restaurant options are all fantastic and plentiful. Response time for guest services was so quick! We will definitely return.
Stayed 2 nights in Oct 2025

8/10 Good

ZIHUI, Scarborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 3 nights in Oct 2025

8/10 Good

Marianna

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff courteous. .
Stayed 4 nights in Oct 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Hotel with incredible luxury and attentive service. Highly recommended
Stayed 5 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th birthday in japan

From the moment we arrived at Executive House ZEN, I felt I was stepping into something exceptional. The calm, elegant design of the lounge and rooms immediately set a tone of luxury and tranquility,exactly what you’d hope for in an upscale Hotel. The suite itself was spacious, with a king-size bed, plush amenities, and lovely views over Tokyo’s cityscape and gardens. The bathroom felt more like a spa retreat,refined touches, high-quality toiletries like Salvatore Ferragamo, and a bathtub that invites you to linger. Service throughout was outstanding. Staff were attentive, warm and professional. Having a dedicated concierge, exclusive check-in/check-out, and access to the ZEN lounge with food/drinks and breathtaking views made the stay feel pampered. The location is another highlight set in Chiyoda with proximity to landmarks like the Imperial Palace and elegant gardens. Yet despite being in the heart of the city, there’s a serene feeling thanks to the 400-year-old Japanese garden on the property. It gives you a sense of escape without sacrificing access to what Tokyo has to offer. If I were to find minor downsides, I’d say some of the non-ZEN common areas feel a bit dated compared with the refined ZEN parts. And though the food is generally very good, a couple of dining out experiences were poor.
Stayed 1 night in Sep 2025

10/10 Excellent

KAI CHING PETER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Grand hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and room.
Stayed 1 night in Sep 2025

10/10 Excellent

Makimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and foods were excellent. More than 5 stars!
Stayed 1 night in Sep 2025

10/10 Excellent

Kun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high quality
Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Tokyo hotel, great food, great service! I will book this again next time and recommend it to my friends!
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela Caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay service was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Farid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Incredible service at Executive House Zen. If you want incredible service, quiet & comfort then stay here! Loved how quiet it was (very & we stayed in a number of Tokyo hotels- the garden around the property was a quietness buffer that was more effective than being on the 45th floor of other hotels). Beds were quite comfortable even if a little on the firm side (standard for Japan). Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too. Loved the garden- worth it on its own. Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash). I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadine

Stayed 1 night in Jul 2025

10/10 Excellent

Shreya

Stayed 2 nights in Jul 2025

10/10 Excellent

SEUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Bridget

Stayed 1 night in Jun 2025

10/10 Excellent

Priscilla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service. Great management and staff! Look forward to our next visit 😃
Stayed 1 night in Jun 2025

10/10 Excellent

Olivier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff and executive lounge was excellent!
Stayed 2 nights in May 2025

10/10 Excellent

Nazar

Stayed 3 nights in May 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were in the Executive Zen floor of New Otani. We only stayed 1 night as it was a stopover before our flight back to the US. The service was impressive to say the least. The rooms were very modern but very small but I believe this is normal for Tokyo. The continental breakfast was limited. However the Sky restaurant was amazing. There were many food options available and the view of Tokyo from the restaurant was amazing. I highly recommend anyone to stay here. We definitely will for a longer time next time we visit Japan.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Stayed 4 nights in Apr 2025