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Recent guest reviews

Everything was so great. The room was exceptionally structured. The lounge was fantastic with it’s amenities and fireplace.

Helpful staff and comfortable stay. Enjoyable common area and breakfast.

It is a basic, mid level hotel, but the beds are extremely comfortable compared to similar hotels. Everything was clean. The staff were exceptionally helpful in meeting my need for early check in.

We stayed in one of the "pet" rooms, which seem a lot more worn and stained than you might expect.

Room was temperature was easy to maintain but the tub didn't drain and one of the chairs was broken.

Toilet ran on & off all day and night. Staff was very pleasant.

Convenient location Close to nys thruway. Staff efficient. Elevator needs upgrading

Comfortable and not too expensive. Worked well for an SU weekend stay

The staff was very accommodating, even changing the room style on check-in for me. However, the TV in the room would not work at all and the lighting was starkly fluorescent, which I hate. The elevator doors would not close properly which was a little disconcerting. I didn't spend much time there so I made do but I'll look elsewhere next time I'm in the area.

Great breakfast and comfortable rooms! Very friendly staff

I have stayed in comforts before and never an issue. This particular place the elevators only worked sometime. The bed was hard, the pillows were uncomfortable. There were no sun shades to prevent sun in. The continental breakfast was awful, the eggs had water in them, the ham not sure what happened. The coffee was awful. Why did this go downhill? We have stayed before and no past issues. The air conditioner did not work we got back so late we just decided to leave it alone as th hotel was booked and no other hotels were available. I felt I could have used my orbucks better than here. Not a happy consumer.

Hotel is clean and affordable. Staff are courteous and helpful Hotel was able to accommodate our dog.

The hotel is in a central location which gives you quick access to dinning, Destiny Mall and University of Syracuse. It does appear that the hotel is doing upgrades, but there is more to be done. The breakfast provided is average (stay away from the fruit, poor quality). You may also find that you room may not be cleaned during your stay. Overall if you are looking for somewhere fairly comfortable for a short stay then this hotel will do.

Good value for the money, I would definately stay here again

The price was right. The hotel was clean. The floor we stayed on (4th) was newly remodeled . Nothing fancy but very adequate. Had a refrigerator but no microwave. Mattress should be replaced, it was rather old. Front desk personal very nice and helpful.

I was here for a local bike race and the location was pretty convenient to the race sites. This place did the job for my needs: simple, clean and no frills.

odd location with no where to walk to but conveniently located off of nys thruway. breakfast was very limited. clean and friendly staff. you will need to drive or take a taxi for dining and entertainment. we went to the Su bball game so fine for that purpose but i prefer to have the action in walking distance.

This is the second time staying at this particular Comfort Inn and have found it nice. Only negative was that I stayed two nights and the staff did not come in to clean the room after the first night as is the norm at most every hotel I've ever stayed at. I did not notify the management, but it was a bit odd. Breakfast is ok, room is pleasant enough. Based on two stays approximately same time of year and on a weekend, this hotel gets a lot of sports teams staying... saw the most rollaway beds in the hall in the morning I've ever seen. Not a problem, just an observation. Nice lobby area... staff stayed on top of restocking breakfast items (even with the horde of teenagers there!! who were all well-behaved mind you :) ) We stayed on the second floor and took the stairs most of the time. There was a strange smell in (only) the stairway of fuel oil. No idea why, but it was odd... it was NOT anywhere else in the hotel. Overall, a recommended reasonably priced hotel in that area, convenient off of I90 and not far from I690.

room could have been cleaner, but staff were all pleasant and amenable. requests were handled promptly. food was okay, but more variety day to day wouldn't hurt. beds very comfortable, and location great.

The front desk staff were very friendly and efficient. The room was clean. The one window in the room was covered in a dirty glaze and the window leaked to the point of puddles on the sill. The room was the last one at the end of the hall and there was no alternative entrance so we had to walk very far. It served its purpose as we were not there to enjoy the room but will not stay in this hotel, behind a McDonalds in a very industrial area.

Thompson Rd Syracuse NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located within a mile (2 km) of Brooklawn Golf Course, Comfort Inn Carrier Circle is within 3 miles (5 km) of Palace Theater. This 107-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 107 rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks and wardrobes or closets are also standard.


Property features

Comfort Inn Carrier Circle features free WiFi in public areas, a meeting room, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn Carrier Circle

Everyone (6) Couples (26) Business (19) Family (35) Friends (6) Other (5)
5
Family

Everything was so great. The room was exceptionally structured. The lounge was fantastic with it’s amenities and fireplace.

By on Jan 19, 2020

5
Family Family

Helpful staff and comfortable stay. Enjoyable common area and breakfast.

By on Oct 13, 2019

5
Partner Couples

It is a basic, mid level hotel, but the beds are extremely comfortable compared to similar hotels. Everything was clean. The staff were exceptionally helpful in meeting my need for early check in.

By on Aug 12, 2019

Review comment responded on Aug 16, 2019

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Choice User

3
Family Family

We stayed in one of the "pet" rooms, which seem a lot more worn and stained than you might expect.

By on Jul 9, 2019

Review comment responded on Aug 16, 2019

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Choice User

3
Everyone

Room was temperature was easy to maintain but the tub didn't drain and one of the chairs was broken.

By , from Syracuse, NY on Nov 24, 2018

Review comment responded on Dec 7, 2018

Dear Carol, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that your stay was pleasant! We are deeply sorry to see there were some issues with the room bath tub. Please rest assured we have addressed this with the maintenance team and have resolved the issue, Kind regards.

3
Everyone

Toilet ran on & off all day and night. Staff was very pleasant.

By on Sep 18, 2018

Review comment responded on Sep 23, 2018

Thank you for your feedback, we appreciate you staying with us! Regarding the toilet, I have informed my maintenance team to go in and take a look at it. Thank you again.

4
Everyone

Convenient location Close to nys thruway. Staff efficient. Elevator needs upgrading

By on Jul 27, 2018

Review comment responded on Sep 16, 2018

Thank you for staying with us, we appreciate your feedback!

4
Everyone

Comfortable and not too expensive. Worked well for an SU weekend stay

By , from Massachusetts on Nov 13, 2017

Review comment responded on Nov 15, 2017

Thank you for reviewing our Hotel during your SU visit. We hope to see you back again. -Thomas Howell Operations Manager

3

it was at best, ok.

Everyone

The staff was very accommodating, even changing the room style on check-in for me. However, the TV in the room would not work at all and the lighting was starkly fluorescent, which I hate. The elevator doors would not close properly which was a little disconcerting. I didn't spend much time there so I made do but I'll look elsewhere next time I'm in the area.

By on Nov 7, 2016

5
Everyone

Great breakfast and comfortable rooms! Very friendly staff

By , from Jamestown, NY on Sep 27, 2016

Comfort Inn Carrier Circle

6491 Thompson Rd, Syracuse, NY 13206
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